Bed Bath & Beyond

Convenient location. This store always has what I need when shopping for things like mattress covers and shower curtain liners. Definitely recommend for bed and bath basics. Not a fan of their sheets or duvet cover options though.

It is always a pleasure shopping at BBB. They have so many items for your kitchen and living spaces — it’s amazing! You find kind of things here that you never thought you needed, and the quality of all the products is so good, they last forever. And if you do feel like returning anything back, they always take it — no questions asked. Although it is little pricey, but is definitely my favorite brand for all my home needs.
This particular BBB store is really nice. They have a wide kitchen section and you’d will find almost everything you need here plus more. Bedding and bathroom supplies also carry great selection. The store is at a very convenient location in River north right on top of red line station. And there is also car parking available which shares an elevator with store. All-​in-​all great place to buy from!

For starters, it was open on New Years Eve and we were desperate for a few things after moving into a new apartment.
I love the items and prices in this store. And the people working there were very willing to help.
We ended up getting a couple things we needed to return, so we brought them back in the original bag that had the receipt and the 20% off coupon they had slipped in. The woman helping me saw the coupon, and asked if we wanted to have it applied to ALL the purchases on the receipt from the previous visit. I said YES PLEASE. and she proceeded to «refund» all the items and then charge them again with the discount. It was so thoughtful and over and above basic service, I was so impressed. Will definitely be visiting again.

Normally go to MP sore was in west Ashley so popped in. Was looking for cooler bag /​box. Man at bedding when I asked him looked at me as if I had two heads. Not in the least bit helpful. Went next door to Ross stores found exactly what I wanted. Shame on you Was ready to spend a good bit of money. Customers skills zero out of ten mount pleasant much better by far

Love to shop from here
Great customer service. Any problem and the manager comes and resolve the problem in a second. Very friendly. They backup their merchandise 100%. I love to shop from there since you know if anything goes wrong they will take care of it.
Recommended

First time at a Bed Bath and Beyond, and hopefully it will be my last. The store is full of Target and Walmart type merchandise, but at 5 times the price. Shower caddies, bathmats, Brita pitchers, all for outrageous prices that left me baffled. The store has no employees to help you, you will wander around lost by yourself. Employees stand at the front of the store and shout out things from a distance to customers who are unfortunate enough to ask for help.
I saw one employee yelling at an elderly man who couldn’t find an item. She just kept yelling from 20 feet away, «It’s right there!» at him over and over, though he still couldn’t see it. She never went over to help him. Then she complained to me about him.
With me, she didn’t know what the item was that I wanted, she couldn’t pronounce it, I had to repeat myself 5 times. After that I refused to say it anymore and she glared at me like she was going to kill me. We stood there in a tense standoff, and I’m thinking this is like I’ve walked into a jail yard.
Another employee showed me were it was, and then on to the cashier. I wasn’t looking forward to dealing with another employee at that point, but let’s just say that even «How are you today» turned into hostility pretty quickly. I made the mistake of looking at a woman who was waiting, thinking she was first, and that milisecond was enough for him to act as if I had ignored him. So then he just keeps saying «How are you today?» angrily, as if he has been slighted. It was really insane. I told the store manager about my experience and he looked upset by it, but they really need to clean house here. Awful.

My dirty secret: I’m a huge fan of the bubbly, and I rarely come here except when I need to exchange my SodaStream «carbonator» and I have a $ 5-​off coupon for the same. Fortuitously, they round up the $ 14.99 price to $ 15.00, which is the requirement to use the coupon. (That alone merits a star.)
It would be a shame to come here without a coupon; since that they give them away like a cheap gigolo lures the ladies with sweet nothings. Then again, they do draw me in, and I will buy something more when I have the need.

Came here to look for ice cube trays and found a nice red silicon mold to make large, square ice cubes that are perfect for whiskey.
They also had a whiskey glass sampler on sale for 6 different kinds of glasses for only $ 9.99. Pretty cool.
The staff in the store was really friendly and helpful, too.

YESSSSSS.
Sometimes, businesses in the middle of a city can be super cramped and just… general hot messes (looking at you, Jewel next door to BBB).
However, this BBB location might have narrow aisles, but everything’s insanely organized in an intuitive way. This makes for a very easy shopping experience. The selection, despite how small the store might be compared to other locations, is not at all compromised, because I’ve always been able to find what I need… and some stuff I don’t :)
The people who work here are very helpful and nice as well.

Jeremiah has given me honest and accurate advice for all expensive purchases — I have even come crawling back when I didn’t heed his warning on a $ 1000 item. If this dedicated, knowledge, honest young man does not receive the accolades (promotion, security, benefits, raises, bonuses) he richly deserves — I’ll have doubts about BBB corporate culture !

I usually enjoy shopping at BBB but this one is just not as good as the others. I often have a hard time finding staff to help at this store; and when I do, that person is usually surly and rude. The store itself is often a jumbled mess. It looks more like an outlet store. The lighting is bad and the use of air freshener or candles or whatever makes the whole place stink.
Today I wandered through cookware and bakeware, but didn’t find what I was seeking so I wanted to ask for help. No one was in sight so I waited in line at the cashier station. The lady in front of me was having a difficult time using her coupon; it took two people to resolve the issue. Waiting for help took forever while the cashiers chatted about how often ecoupons vs paper coupons are issued, the weather, blah, blah, blah, all the while doing nothing with the coupon. Finally, I got to the front and was told to check in cookware and bakeware. When I asked for a more specific location because I had just been in cookware and bakeware I was met with a sigh. As I walked away she did page someone to help. That person got hi-​jacked by another customer.
Today, it was especially disgusting because there was a bird (yes, a real, live bird) flying through the store. I spotted a couple of items with bird doo on them. Never again. I’ll go to the Diversey store. I honestly don’t know why BBB doesn’t close this location. It’s a stain on an otherwise acceptable housewares store.

I don’t typically visit this location because it’s further from our apartment. However, we were on the way to Chinatown and this BB&B is right outside of CTA Grand Red Line (take the NW exit).
If you use soda stream and Keurig, you will like this store. My hubby makes a regular stop to exchange the canister. He said it’s about $ 5 cheaper than other retailers with the coupon they usually send through the mail. They also have the «V8» soda stream flavor, and I thought it was interesting. Of course, if the manufacturer allows the name brand to be associated with a particular soda stream flavor, it will be more expensive.
The Keurig k-​cups are priced reasonably, approximately $ 11.99 for 18 counts. They are the best deal than what Kohl’s has to offer, normally. However, Kohl’s utilizes the multiple-​coupon strategy, so you have to use your judgement. If Kohl’s doesn’t have a good sale or you don’t shop kohl’s frequently enough to earn their coupons, come to BBB then.
The store is organized, but overly clustered. I don’t enjoy «shopping» leisurely here. If I know I need a specific item, I will come in, find it, grab it, and check out.

I had an item that rang up at an incorrect price. The cashier «lead» at customer service was incredibly rude to me and kept telling me that I was wrong. After she went to check on the price of the item (and walked as slowly as possible) she approved the price adjustment (I was right). She then went on to make another error with the coupon I used. Once again she told me that I was wrong, and said it was a 20% off coupon (It was a $ 5 off coupon). This error would have cost me about $ 3. I finally got the correct price, but it wasn’t without a battle with the rudest woman ever.
This location is usually great though. Most of the staff is friendly.

I love this BB&B.
First of all, the employees. Great. Leona today– VERY helpful. Same with the checkout folks– super friendly! Secondly, um, the selection. I don’t dare pick up a basket half the time, because I could easily buy half the store. This place has everything I never knew I needed! Finally, it’s right downtown! Steps from a red line stop? YES. Love it. It’s the perfect location to pick up a few household items I need on the way home from work or over lunch. And not only that, it’s a full sized store. Fantastic.
I have only 1 little beef with BB&B– you can often find these items elsewhere cheaper. The reason is, BB&B basically gives out 20% off coupons constantly, as you know.
Now– as a consumer, it’s not only annoying, but a waste of paper. I didn’t get my discount because I couldn’t find the correct email but I can always call back and retroactively get it applied.
They should just take 20% off the top of everything, get rid of all the coupons, and then it would be my home shopping nirvana. *sigh*

I like the variety and it’s reasonably priced if you use one of their many coupons. What surprised me the most was how friendly and helpful the employees were– I interacted with four different employees during my trip today they were all responsive and professional.

You gotta get on the mailing list to get the coupons, man.
They have every kind of housewares you can possibly think of. And they have an «As Seen on TV» section, and an extensive gift card selection. Even if you know what you’re getting, take a few minutes (or several, or many, minutes) to browse. I went in for a blanket to give as a gift, and an employee happened to walk past with the perfect one in her hands. There is no way you won’t find hat you need here.

I like BBB.
I always find what I am looking for.
There are constant coupons for 20%, $ 5 off, etc.
Lots of variety
One stop shop
Helpful staff, but can be sllllooooooowwwwwwwwwwwwwww
Overall, I am a fan!

Super helpful sales staff helped me to inexpensively outfit my new apartment.
Love the free same-​day delivery option!
Convenient location right off the red line train.
Very helpful sale associates when I needed to return some items the next day.
Love this BBB, will be back for more!

So my trusty SoniCare electric toothbrush decided to crap out on me this morning (mid brush, no less). I was a little sad, but it’s served me well for about 9 years. I’d say we had a good run.
That meant that I had to dig around my linen closet to find a regular toothbrush that my dentist gives me in my goody bag when I go for checkups. I guess I’m spoiled (not to mention, lazy) because using a non-​electric toothbrush just started my morning off in a bad way. What can I say –the electric one does all the work for me; I just have to stand there and try to wake up and not have to exert any more energy than it takes to raise a cup of coffee to my lips.
Of course I couldn’t possibly use anything but my beloved SoniCare so I had to hightail it over to BBB at lunch time today to purchase a replacement. This location was the closest one (and indeed, the only one even remotely near the Loop).
I knew exactly which model I needed to buy and I came armed with a 20% off coupon. Accordingly, I expected this to be a fast transaction and wouldn’t cut too much into my precious lunch hour.
I found what I needed right away and made my way to the front of the store to check out. Only one register was open and it had a line 6 people deep. I decided to venture over to the returns/​exchanges counter to pay. I wasn’t the only one with this bright idea… this too had a line a mile long. There seemed to be managers/​other staff walking around with walkie-​talkies, but nobody ever bothered to open another register. All told, I waited in line almost 15 minutes.
Normally I’m a huge fan of BBB, but this one makes me stabby with its ineptness /​clusterf*ckness.

Store review
Look no further if you need help organizing your cluttered condo/​apartment or in need of a new shower head or sonicare toothbrush replacement. It is an asset to have a BBB near the Mag Mile for all the condo dwellers. The products are definitely pricey if you pay full price, but this store aggressively marks down items that are not moving and you can get bargain deals. I always purchase my sonicare replacement brushes here. They have the BBB rebate and you can use the 20% off coupon you get in the email. You should never have to pay full price. If you frequent the store enough, you will see the clearance tags slowly pop up. The best deals was 40 dollars for a Keurig machine and 30 dollars for a PanDigital picture frame. To round out the experience, there is a wide selection of humidifiers, kitchen appliance, storage furniture, and kitchenware
Pros: clearance items can be very cheap if they have a rebate and 20% off coupon, rebate on commonly used items
Cons: expensive if you pay full price, you are better off shopping online
Hidden deals: Sign up on BBB website for 20% off coupons to be emailed to you. You can use the coupon on rebate items as well.