Belmont Harbor Apartments

This place really may be for you — its just not for me!
If you do not mind the water being turned off several days a month — this place maybe for you!
If you like walk up several flights of stairs because the elevators are down (again) — then this place maybe for you!
If you enjoy little or no water pressure, as well as little or no hot water, then this maybe the place for you!
Do you need a roof top patio? No? Don’t worry — they took it away.
Do you like having an in-​house gym? No? Whew! Because they have not had one in a year and don’t plan on it again (well, at least for another year!)
What about a responsive management team? For some it is a no-​brainer, but if you can pass on this one, then call it home.
I could go on and on about the multiple power failures that effect units, floors and the whole building (just us — nothing to do with ComEd), or the poor heating, washers and dryers that are constantly broke and the business center with broken, useless computers, but who really wants to hear about those tiny details? Would any of that really factor in to your decision? And why should it? I
These are top dollar units (code: expensive and over priced) and they are still constructing (have been for 9 months and probably will for another 1.5 years according to management). Contractors are here daily at 7am drilling, pounding, banging and using the elevators to make this a better place. Who sleeps at 7am anyway anymore? (Saturdays its 8am so relax a bit).
Some people think I am just too picky or too demanding to expect such «amenities» as hot water, working water, regular electricity, evaluators and the such. For those of you who are ready to ROUGH IT in the big city, then Belmont Harbor by Reside is your place to be!
Cheers!

Where do I even begin?
I guess I’ll start by saying that I am not currently a tenant, but that I frightfully came within mere hours of being one.
A few months ago, I viewed one of the units and it was pretty nice and the landlord was really helpful and friendly. I was impressed and decided to sign on to live there. Fast forward to the week before I’m supposed to move in. I try calling the office to set up a time to pick up my keys, but the phone number is out of service. So I e-​mail the landlord. After three days of no response, I write again. Finally she responds and I make an appointment to pick up the keys the day before I’m supposed to move in.
When I arrive, she is nowhere to be found, so I head up to the unit. Walk in and it’s not the same layout or size as the model I was told it was «exactly the same as.»
The state of the apartment was also totally unacceptable. I was told the apartment would be cleaned and any maintenance needs would be fulfilled before I moved in. (It had been vacant before me for more than a month, so plenty of time to clean/​fix.) But the bathroom was filthy, the shower head didn’t even work, and the bathroom window screen was completely ripped open and flapping in the wind. The closet rack was broken and some of the lights in the main room didn’t work. I was told that an air conditioner was included in the rent, yet there was no air conditioner present in the unit. I was told that the gym was under renovation, but would be repaired and in working order by the time I moved in, yet it was still under construction when I got there.
WORST OF ALL
I go back down to the lobby and wait around another 10 – 15 minutes before she finally shows up. She gives me the keys and I head back up to the unit. But the keys don’t work. I go back down and tell her this, and she offers to come up with me. Guess what? The keys don’t work for her either. She gets the ring of master keys and tries each one. None of them work. She tells me that maintenance is gone for the weekend and that she wouldn’t be back in the office or able to do anything about it until Monday. This was on Friday. No effort was made to call maintenance or a locksmith or any other attempt to get keys for me, THE DAY BEFORE I’M SUPPOSED TO MOVE IN. She basically tells me that when I leave I should wiggle the doorknob so it looked like I was locking the door and that all the tenants on the floor were really nice, so I didn’t need to worry. Umm, no. Completely unacceptable. No way I’m moving all of my belongings into an apartment that I cannot lock.
So I was forced to find a new place to live in less than 24 hours. If this is indicative of the management style, I would avoid living here at all costs.