Big Coin Laundry

This place is going downhill. Ever since they fired all the staff and the older Asian man (owner) started getting more hands-​on, it’s been awful. Prices going up. Stupid prize promotions. Rude service.

I had been using Clothes Pin regularly when I discovered this place. It has bigger washing machines and free dryers, so I was excited. I used it once and was very satisfied. There was a young black man behind the counter who helped me figure out how the free dryer works. Their hours are great; their facilities, spotless; and they had a helpful staff. I’d found a great place to do laundry!
I returned today to do another (admittedly long overdue) batch of laundry. My infant son has been sick, unfortunately, and he’s been pooping through his diapers. That means I had several onesies with me that had baby poop on them. Those take a little hand washing before you can put them into the machine, lest you get baby poo on your work shirts. Naturally, $ 25 of laundry in tow, I figured that, at a laundromat, I could use the public sink to do a little prewashing. You know, the one most laundromats feature prominently for customer use? I had four onesies. It would take about five minute of prewashing, and then I’d be on my way.
An older asian man came out of the employee booth as soon as I started and told me to stop. I explained to him what I was doing, and that I was planning on using his two biggest machines shortly and paying for them. He proceeded to tell me that his was a «water and electricity business» and they don’t give that way for free. He didn’t care that I was there to pay him for the use of his machines. He did care that I was using his precious water in any form other through a paid washing machine. He made a grab at the sink when I didn’t immediately turn the water off and march away under his orders. He swore and yelled at me as I left with my unwashed sack of clothes and my $ 25.
I will not return to this place, and you should avoid it too. The owner is cheap, belligerent, and pigheaded. Try using his sink sometime if you’d like to find out for yourself.
I did not know it was possible for a laundromat to provide a negative customer service experience, but now I do!

The dryer in our building stopped working one Saturday morning so I took my basket of two loads of wet clothes to this place. Parking lot is small, so I found one spot on the side street just down a ways. The place is huge, clean and FULL of people. You pay to wash and drying is free. However, if you are just drying, you must pay $ 5 and then you can either use the small free dryers or 25 cents for 30 min on the large dryers. I found a free large dryer and tossed both loads in. 30 min did the job. So, why 3 stars?
Management.
The person on duty must have noticed me looking around when he approached and informed me that I had to pay him $ 5 to use just the dryers. No hello, no Is this your first visit here? I found his approach and instructions to be rather rude.
Yes, this place has a lot going for it. It is also not for the faint of heart who can’t handle the sounds of MANY children running around or those who can’t stand the smell of popcorn.
I was, however, highly amused at the Spanish dubbed version of Snakes on the Plane that was playing on the big screens.
Would I use this place again? Only if I had to. I hope they fix our basement one quickly.

This place is big and always has washers and dryers available. Reasonable prices but What I didn’t like about the place is their was mice running around. I’m afraid of them but I understand if there was one but more than that it makes you think how clean are they really. I won’t be coming back here again!

Super clean, washers and dryers work great and good prices! We have a washer and dryer in our apartment building and we’d rather come to Big Coin Laundry! That should say something… but if not, just go and see for your self. My favorite laundromat!

The washers and dryers are reasonably priced, and very well maintained, and the staff is very friendly. They help you bring your bags in and out!
I really do like this laundromat, but not most of it’s patrons who have no control over their children, nor do they care that other people need space for folding their clothes, and are downright inconsiderate. I wish staff members did more about telling kids not to run around and scream and climb on the tables and chairs. I bring cleaner with me to clean the tables before I fold my laundry because I have seen way too many kids stomping all over them while the parents stand by and laugh while folding their clothes. How is that sanitary?
I would not recommend going there on a weeknight. It’s busy, there is NO PARKING, and there are no carts for your laundry. My Fiancé and I have a hell of a time (work days) on week day evenings getting laundry done, as we have had to leave and come back many days in a row because a) there wasn’t anywhere to park the car b) the place was packed! I really think that this location was poorly planned, and didn’t consider the amount of business it would receive. They have lost a lot of business some evenings due to the lack of accommodation (parking, carts, washers) for their customers. It seems that no matter what time of day, there is NO PARKING.
Unfortunately, I will continue to battle to use this place, and hoping the owners read this and realize there are problems.

I’m a full-​time employee and a part-​time college student and I don’t have a lot of free time to do my laundry. I started using Big Coin Laundry’s drop-​off service until they lost TWO pairs of pants, including an expensive pair of dress slacks. A sock here or there is one thing, but TWO PAIRS OF PANTS? I will not be using the drop-​off service ever again.

This laundromat has lost 3 items of clothing in the laundry drop-​off process. My boyfriend and I both work full time and don’t have much time to do laundry, so we started trusting Big Coin with our frequent drop-​offs. Big mistake. First, they lost my favorite pair of leggings. Since they were only $ 20 or so, I let it go. I was pleased that one of the employees let me speak to the manager on the phone, and helped me look through dryers for them.
This morning, however, my boyfriend noticed that they lost a very expensive pair of dress pants, as well as a more casual pair of pants. Now one mistake is understandable, but losing two pairs of pants is inexcusable. They will not see our business again.

I love this place, it is huge and they have a variety of machines. There prices are also very reasonable.

This place is huge! There’s always machines available and the best part is that drying is free.
I like how clean it is and when I went there. Also they have nice vending options. They have Choco Pies in their vending machine. Yeah that’s right, Choco Pies! I’ll be back again to do the amazing task of doing laundry.

Big Coin is CLEAN and there are enough wheeled carts so no one gets into a fight. The folding area is ample and the chairs are close to the window so you get light to read. I brought a huge comforter there about 10 am and I was one of only ten people there. I used the 40-​lb machine for the comforter and that worked well. Dryer worked well on all three heat settings and was free. Decent sized parking lot, too.

I was super pumped when Big Coin Landry opened up less than a block from my house. I thought — Score! A nice shiny clean coin laundry! I don’t have to venture to the gross scary laundry room in my building with the rickety super old washers!
But, Big Coin Laundry isn’t all I was hoping for. First, they do washers by lbs. 20 lb machines, 40 lb machines, 60 lb machines, and 80 lb machines. This was new to me, and there is no scale to help you figure out which size to use. And the 20 lb machine is pretty freakin’ small — I don’t know if it could really wash 20 lbs of clothes. It couldn’t handle a full-​size comforter. All the machines are roughly $ 1 per lb, but drop off service is .75 cents a lb. So drop off seems to be the better service compared to doing it yourself, though I haven’t tried it out yet. Drying is free, so that’s nice, especially since washing is so expensive.
There are always several TVs BLARING — half on Telemundo and half on an English speaking random channel — last time is was an infomercial channel. And there are ALWAYS tons of children running around screaming.
Overall, it’s convenient when I have to wash large things — but otherwise, I am not stepping foot in this place unless I have to. I wish Bubbleland was closer. :(