BMO Harris Bank

Terrible customer service. Auto loan with them that they will not send statements. Consistently screws up on address updates. Finally said forget it and wrote a check for $ 12k on a 0.9% loan so I would never have to deal with them ever again. They got the last laugh of course and sent my title to the wrong address where I no longer live. Figures.

I can’t speak to the service as I strictly use the ATM drive thru. It’s so convenient and perfect for people like me who don’t want to get out of the car and don’t need to speak to an associate.

I bought a Hyundai and the dealership put my car loan through these people because I have good credit and got a better interest rate here… come to find out… THEY ATTACHED A FEE TO THE LOAN
and there is no way to make online payments unless you pay a $ 10 FEE! THIS BANK IS IN THE DARK AGES… what kind of bank charges for their own online payments.
I called customer service, bad experience there! was on hold for 2o minutes to talk to a live rep
Check reviews elsewhere… they are all bad… you have to question the good reviews here…

I give BMO Harris Bank zero stars. I went into the bank on May 13^th. It was the Oak Brook Terrace, IL location. I tried to cash a personal check written on a Harris account that was given to me by a friend who happens to have a large sum of money in your bank. Since I didn’t have an account with you, I was refused service. I was told by the manager that it was not their policy to cash checks for the amount ($ 3,100) that I had if the person cashing the check did not have an account with Harris. I told him that this didn’t make any sense. And, that if I couldn’t cash a check written on a Harris account at a Harris bank, then where was I suppose to cash it. He told me «a currency exchange or my bank». I told him that I needed the funds today and that my bank would place a hold on the check. In my eyes, the remark about the currency exchange was ghetto and discriminatory. Furthermore, a currency exchange more than likely would not cash a person check. Of course, I wouldn’t know because I haven’t cashed a check at a currency exchange in more than 30 years. I’m an African American female and truly feel like I was refused service because of my nationality. I contacted my friend and explained what happened. He was furious to say the least. Particularly, since he has written checks for larger sums for other people who also did not have an account with Harris, but had no problems. By the way, he’s white and those other people were white as well. I want a response from you and if I don’t get it, I will take this further. I wonder if the Sun-​times would be interested in my story?

Harris is the best bank in the city of chicago. and this is the best Harris branch there is!
i love the fact that it’s small and friendly, and i can chat everybody up when i’m playing hooky from work. i know everyone by name, and they all recognize me and take a minute to ask me how my day is going. i have a sympathetic ear to any issues i come across and if there is ever anything anyone can do to help me, they will! they’re so helpful! and incredibly friendly while going the extra mile for you.

This is an extraordinary branch. I have never once wanted to blow my brains out while dealing with any of the tellers, they always have every deposit slip ready when needed and the regular security guy is a friendly and courteous person instead of a frustrated ex-​jock attempting to intimidate people.

Jacub and Marcus are the best.
They always greet you with a smile and help out in every way possible
Great work!
Kale Realty
548 Roosevelt