Carhartt

This new store near Millenium Park is really nicely designed and very clean. The staff was super friendly and helpful as my sister and sister in law got their hubby (s) some Christmas cheer. They were even out of the T Shirt my sister in law wanted, so they called the other location; since they had it the manager shipped it for free!

The best store I’ve been to a business owner and I have 6 employees and I dress them well the employees there are awesome and specially the manager very helpful and the selections they have is unlimited

Stumbled upon this store after lunch on ¹²⁄₂₇ and was delightfully surprised at their selection and the prices! Employees were extremely helpful and I found a new pair of work boots and a denim shirt that seems like it will last 20 years for $ 30. Most comfortable pair of boots I’ve ever owned and I’ll definitely come back when we visit Chicago again!

I have always had good luck with the store I have a very unusual size due to my height everything I get is spot on and it’s there when they promised it. I hear now they also have a beer got to give it a go. these clothes last forever.

Here is a great tip– order online. DON’T GO TO THE STORE! This store is simply not capable of taking an order and fulfilling it. I ordered a jacket in a size the store did not have in stock anymore and the employee told me it would arrive in 5 – 7 business days. Cool, no big deal. I call a week later and ask if it came in yet. The lady says «Did we call you?» «…well no but I thought I’d just check in and see.» «Well if we didn’t call you then it’s not in.» I asked the lady to kindly check for me and she said another week. Okay no big deal. I call AGAIN a week later and get the manager, Jim. SAME THING «if we didn’t call you it’s not in.» Okay I ask Jim to please check for me. Puts me on hold for 4 min to come back and tell me THE JACKET I ORDERED TWO WEEKS AGO got CANCELLED. No more information than that and wouldn’t really offer any help except to just order it online. Wow great customer service. Tip? JUST ORDER ONLINE!!! Or at least find a location that acts like they give two cents. The manager, Jim, even had the nerve to tell me I shouldn’t be so upset over a jacket!!! Do not go to the Wabash Ave location downtown. Huge waste of time. WORST CUSTOMER SERVICE I’VE EXPERIENCED IN A LONG TIME.

I came in looking for a specific winter hat my boyfriend wanted and saw online, but it turned out they didn’t make it anymore. However, the sales associates were all incredibly helpful & checked their own backstock just incase as well as calling the Wicker Park store! I loved that they didn’t suffocate me, but knew all the ~signs~ for when I needed help.
The store’s décor makes me wish I was wearing flannel, drinking something warm, and maybe in Vermont with snow on the ground (just go with me, okay?). I would be back solely for that.

I don’t think of «Carhartt» when I think of «Chicago» but then again, I don’t think of «North Face» or «REI» either. But if you think about it — there are plenty of cold-​weather outdoor city workers and just all around «outdoorsmen» in need of quality, durable clothing and outerwear. This is the stuff! Men, come here! Browse (LOL) I have yet to meet a man who browses and from the look of the place today… the guy comes to buy.
Anyway…back to me… Heck…I need to keep warm. That’s the other thing — I don’t think of «me» when I think of this brand, but I was pleasantly surprised to find a cute vest and a flannel (not red/​black) that, come Christmas, I may find added to my winter-​wear. The only disappointment, ladies, is that our section is pretty sparse. Just two racks and a small area of hanging items in the back. We’d probably do better on-​line.
And an FYI Not a large selection of youth wear either… a couple of those cute overalls, but again, many more online.
I’m am looking forward to visiting this location again in the summer as — again — I don’t think of «Carhartt» for summer — so it’ll be interesting to see what there is available.
PS — I can just hear any guy with a welder (and a cutting torch — I’m told — because I’d surely never have known it) saying assuredly «I can make that.» And I’m referring to the interesting metal work at the entrance.
History lesson — Come to learn that Mr. Carhartt was a born New Yorker who added the extra «t» to his name just to be different and because he wanted to craft a memorable, unique, quality-​performing brand of products that were durable and stood the test of time. Given that he established his brand in 1889, I’d say, «good job, man.»