Caroline Devillo Couture Bridal

My frist appointment with Caroline DeVillo went extremely well and I was very excited to work with her. My dress was gorgeous and the sample size fit me to a tee. She even offered to sell me the sample for 30% off the list price.
After the first appointment, my experience with her went down hill, though. I had commissioned her to make an embellishment for the the dress and assumed that she would be able to do my alterations. Around Christmas time she informed me that she was closing her boutique and would not be able to do my alterations. After that point I think she completely stopped caring about her customers.
I had already paid for my dress, so all I had to do was pick it up. When I got to her store, she had not made the embellishment. In fact she completely forgot everything we previously discussed. I had to pick from the left over stock she still had available. She could have given me a discount for her lack of attention, but I had to pay full price for a used item. Then she didn’t even give me a real garment bag for my dress. I paid thousands of dollars for a dress to have it thrown in an over length garbage bag?
When I got home, I realized that a portion of the dress was missing. I had a ballgown and there should have been a large petticoat under neath it to add volume. I contacted her and she said that she forgot it. When I tried to email her back about when I could get it, her email address stopped working. I tried to call the store several times and she would not return my calls. Luckily, I knew she was having a store closing sale. I went then to pick up my missing item. She didn’t even have the one orginal to the dress. She went into a closet and rummaged through it until she found something in my size and said it should work. Then, she balled it up right in front of me and stuffed it into a garbage bag. She saw that I had a horrified look on my face and then explained that it would not wrinkle.
I paid couture prices and went to this boutique partially on the strength of her Unilocal reviews. I thought when I bought my dress I would get a high level of service, and I didn’t.

I joined Unilocal just to write this review. I went to Caroline’s studio this past Saturday to look for a wedding dress. I had never tried dresses before and was nervous about the whole experience, especially since I am not particularly bridal and found the idea of searching for a dress stressful instead of exciting. If I had known how wonderful my experience would be with Caroline it would have saved me quite a bit of anxiety. The salon itself was beautiful and light filled. We had the place to ourselves with just Caroline, who was incredibly down to earth and made me and my family/​friends feel extremely comfortable. Her dresses were gorgeous, flattering and unique and her suggestions were right on and not pushy. Although the dress I loved the most was a little out of my price range I would HIGHLY recommend Caroline’s shop and designs. I cannot imagine a better shopping experience.

I went to multiple bridal shops looking for a simple yet unique wedding gown, and could not find exactly what I wanted. I walked into Caroline DeVillo and immediately had a great feeling about her boutique and dresses. I found a sample dress that was the perfect fit. I am able to add straps and try on different sashes that go around the waist as well, so it is like I am creating my very own unique dress that I just couldn’t seem to find anywhere else. Her dresses are classy, well made, and simple with a slight twist! Her staff is also very lovely and helpful. I’m too excited to sleep!

Working with Caroline is a dream. Not only are her designs classic, stylish, and original… but she treats you like one of her best girlfriends. The hardest part of the process is deciding on one gown because they are all beautiful. Caroline makes you feel comfortable and at ease from the moment you enter her salon. She listens to your needs and finds the exact gown for you. I loved, loved, loved my wedding gown and felt gorgoeous, glamorous and comfortable on my wedding day. The best part is the dress is made to fit you, so minimal worries re alternations! Caroline also helped me select accessories to complete my wedding day look. If you are looking for a unique, friendly, and fun experience, then visit Caroline DeVillo — you won’t be disappointed.

Caroline’s dresses are stunning… I ended buying the first dress I tried on! The store feels so quaint, and Caroline makes the whole experience relaxing and fun!

If you are looking for a sophisticated well-​made gown and want a low-​stress and highly customized gown shopping experience, check out Caroline and her collection. She is sweet, friendly and easy to work with, and her gowns flatter! Where else can you work with the designer of a nationally sold collection directly — not even in new York unless you are a celeb! I loved my gown, and I love Caroline.

After several years of walking by the window and ogling every dress I saw, this was the first and only stop I made for my wedding dress. Caroline understood my taste immediately and was very approachable. She was also sensitive to my budget. Not only did I love the dress, but I loved buying it from her.

so glad i found this place… i didn’t end up getting my dress here but they were all gorgeous and very attentive.

We had Caroline De Villo in town this weekend for a trunk show at our salon in San Francisco– we had such a great time!!! Her beautiful designs were so well received by our San Francisco brides. Not only do we carry her designs in our salon, Haute Bride, but we also design our own jewelry that is sold in HER salon in Chicago. It was such a fun day playing dress up this weekend with both Caroline’s gowns and our jewelry. I wish we could have Caroline present in our salon every weekend! She was a hit with our brides. Definitely check out her salon in Chicago. it’s SO worth the trip!!!

Not your typical bridal store. Caroline Devillo provides outstanding service and quality selection in a boutique style setting. All of Caroline’s dresses and accessories are classic. I tried a few other stores before discovering Caroline Devillo. I walked in and knew this was the place; I found my dress that day. A refreshing find in the city… this is a hidden gem.