Chase Bank

I love this location! I love the new ATM’s, the friendly service, and it’s right in the neighborhood so I don’t have to go far. I usually go in and have all my needs met at the ATM and when I do go to a teller I still have a great experience!

New ATM’s! The other day they pulled the old WaMu machines from 1970 out and put in new machines! Thanks, Chase! Service here is with a smile, but there still always seems to be a wait. BUT, on the flip side, they are pumping in some awesome R&B tunes from back in the day. Had me nodding my head and had the lady in front of me humming the tune!

I loved this location when it was part of WaMu. It was my local branch. But alas all good things must end. Goodbye to the wide and open teller stations, goodbye civilized line and friendly tellers, goodbye sanity.
First of all I would like to take the interior designer and smack them upside the head for the new remodeling. They put three large cubicles on the left hand side (always empty) and then teller stations on the right hand side, flanked in thick bullet proof glass. Enter a long narrow line that snakes between and fill it with disgruntled, confused, crabby patrons waiting for an even less interested teller. Also the transition from WaMu to Chase is so confusing that no one seems to know whats going on. I’m sorry, I’m inquiring about the status of my bank account number the last thing I want to see is my bank representative give a helpless shrug and response of «You’ll find out sooner or later», ahem, it’s my money, I want to know right now!
I hope they get their act together over here, otherwise I might resort to stashing my money under my mattress.