Chicago Heating & Cooling 1 Corp.

Matt replaced our ac and furnace last weekend, and we are so grateful for the great work he did. Very refreshing to work with someone as responsive, thorough and honest. Would highly recommend him for any repair work.

Matt was very professional, timely and efficient when I ran into a crisis situation and needed my A/​C repaired. He beat all the other companies I had called when I posted on Angie’s list. One company said it would take at least 6 hours to replace. Matt was able to replace my conditioner in ~ 2 hours and works flawlessly.
I would hire Matt again because of his 1) efficiency 2) timeliness and responsiveness and 3) commitment to quality and integrity.

This is the second time Matt has helped me out with AC issues. It was time to replace my old unit and he did an incredible job, going above and beyond. He is incredibly professional, friendly and has a can do attitude. Plus I ended up paying about half what I would with other companies! I cannot recommend him enough!

Matthew came to look at our heater which was not working. He figured out what was wrong within minutes and fixed it at a VERY reasonable price. I highly suggest comparing prices and working with Matthew because he is very understanding and will work with you/​your budget.

Couldn’t be happier with Matt’s work. I had some trouble with the furnace on my roof a couple of months ago, and had another company do the repairs. When it acted up again, that company tried hard to convince me to replace the furnace. Not surprising, because that would result in thousands of dollars of work for them.
I called Matt, who told me the furnace was likely fine, but needed some small issue replaced. He wasn’t sure his ladder was tall enough to get to my roof, but he came out and tried anyway. He made it, and I was really glad he did. Found some poorly installed wiring (possibly the previous contractor, I think, although Matt was professional and did not comment on the origin of the problem). He managed to determine that the furnace’s only problem was the thermostat. He offered to install one, but told me I could almost certainly do it myself. I appreciate the honesty, and the fact that he didn’t upsell.
He also kept the furnace running a little while to heat up my house, which I appreciate because my 18 month old son was napping so making it a little warmer was really good for him. He then talked ladders and other equipment with me, so I could better maintain the thing myself in the future.
Very honest, efficient businessman. Couldn’t recommend more highly.

Called Matt around noon and left a voicemail. He got back to me within the hour and received my appointment that day to take a look at my heater and dryer. Matt quickly went to work going through the typical issues furnaces have, all the while explaining to me what he was doing so I can do it myself in the future. In no time he identified the faulty sensor, replaced it, and informed me of possible other issues that might arise in the future. He then took a look at our washer that wasn’t spinning and after tearing it down, came to the conclusion that it was a bad transm and explained I was better off just purchasing a new one.
Overall, fantastic service for a job well done.

I just called to ask someone to come check my boiler because the relief valve was leaking. The person who answered the phone told me how to trouble shoot several things to see if I could get it working better myself. He took the time to figure out my problem over the phone, and of course said they could come out if I couldn’t fix it. I’ve never even spoken to them before. Wow! Nice company.

Matthew is a true professional in every way. I met him by chance when I had asked him to quote a new furnace that another HVAC professional told me I needed in a rental property of mine. He went out to take a look at the initial furnace and let me know that he truly did not think I needed a replacement let alone a cleaning on the original operating furnace!
Often times you create wonderful customer relationships by the sales that you don’t make and Matt does a great job of building trust. I then had him out to fix a refrigerator problem and it got to the point that he recommended I simply replace it because the labor costs wouldn’t make sense.
I then had an dryer venting issue that he did a great job reconstructing the whole infrastructure and the way it vents out of the home.
I will be using Matt for all appliance maintenance and repair moving forward, I’m glad I met him by chance!

Chicago Heating & Cooling 1 Corp is the very best. They are professional, courteous, thorough, honest, and prompt. I worked with Matt and he knows exactly what he is doing. I could not be more pleased! I’ll never call anyone else again!

Matt from Chicago Heating & Cooling is the best! I contacted Matt on the weekend and he got back with me immedietly. We just bought a condo and had some concerns about a gas leak and the way the water heater/​furnace was hooked up. Matt was able to have me text him pictures of the questions I had and consulted with me over the phone (Free of Charge!!). He ended up coming out because of the possible gas leak. He was on time and very thorough! He explained to me exactly what needed to be done and answered about a million of my questions with no problem. He actually went above and beyond what was expected to fix the gas leak and was extremely reasonable with price. I am so happy that I used this company and will do so for any future heating and cooling issues. I would recommend Matt to everyone!

Called Matt at 5:30PM for broken heat and he was at my place by 6PM! Very professional and he had the issue fixed in under 20 minutes. I wasn’t price gouged and he even taught me some yearly maintenance that would prevent me from having similar problems down the road.
It’s very hard to find a truly local, legit AC shop that isn’t «contracted out» by some shell company. Rest assured, Matt will have you covered!

Called Chicago Heating & Cooling at 1:30 PM today after receiving a return call from another company that they don’t service the West Loop area. Matthew answered the phone and was at my condo within an hour. He found the problems, had them fixed and was out the door by 3:15! He explained exactly what he was doing and what the problems were that he found. Showed me the broken parts and what was wrong with them. Had the new parts in his truck, so no need for a return call. Temp outside is now up to 16, so his quick and quality work is much appreciated.
Would absolutely call again if the need arises.

Matt was professional, easy to deal, honest and came in at almost HALF the cost of competitors while comparing prices around for our custom HVAC unit which was not functioning and needed a total replace.
He was replacing our unit until 12am last night to make sure we’d have our heat in the brutal cold — Thank you Matt — you are a lifesaver!
Will definitely recommend and use this company again.

We recently used this company for a furnace repair and were very happy with the customer service and quality of work. Competitively priced, experienced, ethical, friendly and responsive.
We’ll definitely be back!

I submitted my symptoms via the website for a/​c not kicking on. Matthew called me, gave me a few suggestions, and said if they didn’t work, he’d be happy to come out the next day.
Well they did work, it ended up being a blown fuse, and fixed at Home Depot for $ 4.
Thanks!

Matt was very efficient and fixed both an air conditioner and a refrigerator/​freezer in less than an hour. He arrived to our condo at the time he promised when we booked the appointment. I was so happy with his work that I scheduled him to repair our air conditioner and oven in our suburban home. I would recommend Chicago Heating and Cooling 1 Corp.

Chicago Heat & Cool’s Matthew Habiger came to look at our dryer in late April because it had been leaving brown scorch marks on our clothes, and clothes were getting stuck in the edge of the drum. He recommended that we replace the felt seal, bearing, and do a professional cleaning. After doing some internet research on my own, I asked him to do the cleaning and replace the seal but not the bearing, because from the noises we were hearing it didn’t seem like the bearing was a problem. He agreed to do this with no comment on our decision not to replace the bearing. One week after he did this work, our dryer (which had been silent up to that point) started making grinding and scraping noises. I called Matthew to let him know and ask what this could be, and he went on a good 5 – 10 minute tirade to me about how it was my choice not to replace the bearing, he told me that it needed to be replaced, and he is an «expert on these machines» and I should have listened to him, and made clear it was my fault this was happening. After that brilliant customer service experience I was very reluctant to ever speak to him again but didn’t want to pay extra for someone else to fix his mistake (if he had made a mistake in installing the seal) and had him come out to replace the bearing. One more week of a functioning dryer went by and then the dryer started making a new, extremely loud and aggressive vibrating noise, and then a squealing noise started a few days later. Matthew came back to look at it and said we needed to replace the blower wheel and pulley arm, meaning we needed to sink another several hundred dollars into the machine. Not wanting to deal with his brusque and unfriendly manner any more, and suspicious of his ability to repair our dryer, we called AA Best instead, and that repair person said that the actual problem was the felt seal had been installed incorrectly and showed us how it was already falling off. In late July, we have now finally gone two weeks with a functional, non-​noisy dryer for the first time in three months thanks to AA Best actually knowing what they were doing. In our experience working with him, Matthew seemed uncertain several times about what was going on with our dryer, and told us multiple times he was seeing something in our machine that he had never seen in his career, and yet had the audacity to yell at me that he was the expert and I needed to stop asking questions and listen to him. Even if he were an expert, that is not the way to treat a customer. You can see this caustic attitude coming through on responses he has left for other poor reviews.
The prices he charged us for replacement parts also seemed extremely high compared to prices for the same parts we found online; he says he doesn’t trust parts from unknown internet locations and I can understand that but the price difference seemed a bit extreme.

I feel I could copy some of these reviews word for word.
I had an awful noise coming from my HVAC unit and called Chicago Heating & Cooling 1 Corp. based on their Unilocal reviews. After speaking with one of their professionals what the issue was, he gave me two suggestions over the phone and fixed the problem!!! What?!
Like another customer said, I might not have made you money today, but there is now no one else I will call or refer out to then Chicago Heating & Cooling 1 Corp.
Thank you!

Woke up one morning to a radiator /​boiler that was not heating. I did some basic trouble shooting and couldnt fix it so I called the main number at about 730 am. Matthew answered and said he could come out the same day
He fixed the problem, and then spend a lot of time explaining the overall system and suggestions for maintaining on our own (draining the water twice a year, etc). The price was reasonable
Very pleased, we will be calling him again if needed, and we’ll have him back to look at our AC when summer starts.

I just had to leave these guys a 5 star review.
The number one thing I look for in any kind of service company is honesty. Pretty much anyone can swap a part out with some basic training… but it takes a company with integrity to not swap out unnecessary parts and overcharge customers.
Hence the 5 stars for Chicago Heating & Cooling 1. I called them because my dryer needed a part replaced. After explaining to the very professional guy that answered the phone what the issue was — he said «You don’t even need me — here’s the part number — you can do it yourself!».
Keep in mind, I’m probably not an average customer — I’m an engineer and had already taken the whole dryer apart, which I realize is probably not something most people are willing to do. But, he could have easily said «no, we need to come out and do it and charge you, etc.» which is what a lot of disreputable companies might have done.
Chicago Heating & Cooling 1 — I might not have made you any money today, but I have 3 rental properties, and I guarantee you that I’ll be calling you whenever I need an A/​C unit or Furnace (or anything else I can’t/won’t do myself) replaced or repaired.
Thanks for being honest! Great company, highly recommended!
–Vasili in Glen Ellyn