Upping their stars because I had a good late night experience there yesterday, Wed eve May 25th. I went in around 9:52pm right before closing for two chicken bowls to go, admittedly not the best timing on my part. I was pleasantly surprised because they had enough of everything we needed(except fajitas but she was nice and picked out the burnt bits for me from what they had left) AND the two employees that helped me were level headed, professional, and helpful. Yay!!!
Adri T.
Rating des Ortes: 1 Chicago, IL
I came here because it was on my way and I had a coupon for a free burrito(or bowl which is the one I got) thank god I didnt actually spend what it cost($ 10) because I would’ve been very mad… Im not usually a fan of Chipotle as I’d rather go to a real Mexican taqueria for my Mexican food fix but once in a great while I find myself at a Chipotle. What can I say about this particular location that hasnt been said already? Everything up to the salsa was super salty… I had to chug so much water to get rid of the taste… The steak tasted rubbery and was chewy. half of the meat was inconsumable. No wonder their sales are going down…
Truth I.
Rating des Ortes: 2 Chicago, IL
The meat is always fatty. Chips are always stale. I have a bowl chips salsa and drink. He asks if I need a tray?! How many arms does it look like I have?!
Katey W.
Rating des Ortes: 2 Chicago, IL
It’s hard to say anything bad about chipotle, but this location has bothered me enough to point them out. I eat the same salad everywhere I go, and I always ask for a ton of lettuce to start it off with. I don’t put rice on my salad, so I use the extra lettuce as a filler. On several occasions, this location has been pained to add more lettuce when I asked. LETTUCE. Like, $.03 worth of food cost to them. The last time was my last time there. I asked for a ton of lettuce, as usual, and when portioned, I could see holes through it to the bottom of the cardboard. So, I asked for more. The girl put 3 more pieces on top. — _ -
Shelly T.
Rating des Ortes: 2 Chicago, IL
I’ve never written a bad review but I’m finally going to. I love the food here but man are they STINGY on toppings! This restaurant especially. First, I ordered a veggie salad and hardly received any lettuce. I thought if I ordered a veggie salad, I would get more room for guac. He leveled the whole spoon, and it was barely anything. I asked for more and he put the about a teaspoon worth more. It was a joke. It seems to be a Chipotle-Chain restaurant thing, but this location is definitely the worst. It’s a shame because their product is so good. I don’t think my salad with salsa and guac was worth$ 7.12.
Cj M.
Rating des Ortes: 1 Chicago, IL
Can anyone tell me the significance of Chipotle’s place in the culinary spectrum? If you enjoy random bland tasting food items being tossed into a bowl and at the very end given a ladle splash of crema then this is your place.
Rebeca R.
Rating des Ortes: 5 Chicago, IL
I I’ve been here many times and each and every time from who has such a high positive energy the food is always delicious and services always pass the restaurant is always spotless different frankly speaking I highly recommend it to anyone looking for an awesome Chipotle experience
Linda H.
Rating des Ortes: 2 Chicago, IL
Usually fast and friendly service. The thing about this location in particular is that the food isn’t always fresh or made very well. It’s kind of a pain because when we want fast food, either me or my boyfriend will go pick up, so we don’t both have to do the running. But if we’re ordering from this Chipotle, we will both have to go so we can take a look at what the food is looking like today. Sometimes it’s all great, but sometimes it’s wilted lettuce, greying steak, or(my personal LEAST favorite) undercooked rice. This is the only Chipotle location where I’ve dealt with this, usually the ingredients are properly cooked and fresh.
Andrea P.
Rating des Ortes: 3 Milwaukee, WI
Don’t get me wrong, I love Chipotle, but this location must’ve gotten new management because it has gone extremely downhill recently. Staff isn’t as friendly anymore and service is a lot slower. The food bar(or whatever you want to call it) is very messy… corn spilled in the sour cream, lettuce everywhere, etc. I would rather go to the one in Logan Square nowadays.
Cosette B.
Rating des Ortes: 1 Chicago, IL
This location gives the most pathetic amount of rice in the burrito bowl it is not worth the money. Rice is very cheap, therefore they should not be this stingy if we pay almost 8 $ for the bowl.
Rita C.
Rating des Ortes: 1 Chicago, IL
I absolutely HATE Chipotle! Ate lunch there today and am thinking of that rubbery steak! As a true blue Mexican to another or anyone who will listen, THISISNOTAUTHENTICMEXICANFOOD!!! Don’t go!!!
Lord L.
Rating des Ortes: 3 Chicago, IL
I live by the location and go there about once a week and it’s usually chaotic and there’s a line. The problem is that whenever they run out of ANYTHING, the whole process comes to a complete halt while line person goes off to find whatever meat or vegetable in the back. Couldn’t they yell out to someone else, «Hey, I need lettuce!» or maybe just finish my SALAD, which already has lettuce in it before you go off to the cooler for 2 minutes to search for lettuce that I don’t need! The food is the same as any other and I don’t have the same complaint as most people on this page because I usually tell them to put less beans, rice, or meat in mine because I don’t want a 2 pound meal.
Janie C.
Rating des Ortes: 4 Chicago, IL
Fantastic guacamole. Great food. I usually have tha salad with chicken and guacamole as dressing. Not bad calories. Today burrito bowl. So good friendly people. Needed to be cleaning tables
Emma L.
Rating des Ortes: 1 Arlington Heights, IL
I am very found of this chain but not this particular location. I placed a business lunch order for 9 via fax, called to confirm that the order was received and was informed that it will be ready in 15 minutes. I gave it half hour and when I came to pick it up, they didn’t even start on it. It took them additional 20 minutes to have it ready. After arriving at the office I discovered that 3 out of 9 orders were wrong and couple other things were missing. Not happy at all, won’t be ordering from this place again.
Adriana A.
Rating des Ortes: 1 Chicago, IL
This Chipotle is the most dirtiest of them all. The employees are so RUDE! I found not one but 2 pieces of hair. I was so disgusted. I went up to the manager and he looked at me like i was crazy. The manager told me «what do you want me to do» in the most rudest manner. PLEASEDON’T GOHEREIFYOUWANTTOFINDHAIRINYOURFOOD.(as I can see, this is a really big problem from what I read in previous reviews.)
Tiffany Y.
Rating des Ortes: 3 East Bay, CA
So this chipotle seems to be a bit lackluster when it comes to ingredients. I got home and looked at my chipotle bowl and it just looked so sad and didn’t have any life to it. I literally have not seen a sadder burrito bowl in my entire life. The guy barely sprinkled any cheese on my bowl too, I should have asked for extra freaking cheese and sour cream, he gave me barely half a dollop of sour cream. I ordered sofritas, and he barely gave me any sofritas as well… it was ridiculous. I could barely taste my sofritas because there was barely any in there. not convincing next time I will stick to my fave(barbacoa)
Ulysses S.
Rating des Ortes: 1 Bolingbrook, IL
They skimp you out on the bowls and tortilla chips. Like cman you guys are a corp and you can’t satisfy a customer with at least a half full bag of chips. I’ve been to other locations and they fill the bowl props to them! At the end of the day it’s overrated Americanized«mexican» food I’ll stick to the taquerias nearby. Cheaper better tasting or the same and they give you good amounts l. Corp should come around to this place!
Marisol R.
Rating des Ortes: 4 Chicago, IL
This place is another of my go to when Im hungry and in a hurry. I agree that portions at all Chipotle are rather small which is why I limit the times I actually come here when I can go else where and get more for my money. Service is great no complaints at this time and the food is always good. Ive been to other chipotles and their guac was terrible so far I will continue to come back.
Chris O.
Rating des Ortes: 4 Chicago, IL
Bring your appetite, big portions of good quality food.
Nancy P.
Rating des Ortes: 1 Chicago, IL
This Chipotle is a joke. Bad customer service, and they are always running out of ingredients. Every burrito bowl I get looks gross and soggy.