CL3 Property Management

My wife and I used CL3 to manage our property since their inception, and they’ve been nothing but excellent in finding tenants, managing the property, expectations, and renters as well as handling all administrative tasks in a timely and transparent manner.
Brett and his team always went out of their way to find solutions when problems popped up. However, the best recommendation I can give is that when CL3 was managing our property, we simply never worried about it. Our property was in excellent hands with CL3, and both my wife and I cannot recommend them enough.

We moved into an apartment managed by CL3 in June.
There were a few bumps in the road, but I anticipated an out-​of-​state move would not be perfect.
Ronnie was and has been our point of contact. He spent most of a Sunday in the office waiting for us to arrive so that we could get keys. I didn’t know it until we arrived, but that was an exception to their normal routine. Had I known it sooner I would have worked a lot harder to be on time.
There were a couple minor issues with storage and mailbox keys that Ronnie was quick to take action on to ultimately serve us better.
I enjoy the option to pay rent online, but not at an extra fee. They also accept our personal checks that we pay with.
I look forward to the continuation of my lease with CL3. Their customer service is exceptional for the industry.

We have been working with John at CL3 (previously Post Oak) for the last few years. Ours is not a building managed by them but a condo unit. Our landlord hired them 3 – 4 years ago to streamline issues since they reside out of state. Working with John has been easy thus far. He responds quickly to any issues I have had (sometimes I receive an email within minutes) and usually someone can be out to check out the situation same day. We have had good experiences with a general contractor they use for a lot of their issues as well as an appliance guy that has been out a few times. I havent tried their online portal, but dealing directly with John I have not had any issues what so ever.

I rented from CL3 for a little under 2 years and had a good experience. Online rent payment was convenient, our apartment was reasonably priced for the location, and they accommodated our need to sublet rooms. The only issue we ever had was bathroom mold due to poor construction. The building owner would not agree to rehabbing the bathroom during our stay, which is not CL3’s fault, but it was still a bit disappointing. Since we’ve ended our lease the owner has decided to start construction so the new owners will luck out with a clean new space. Only recommendation I have is to care for the landscaping a bit more often. The backyard was a nice little space to enjoy, but would become overgrown quite quick and could use some more attention.

I rented from CL3 for a little over 15 months and I had a fantastic experience. Their web portal was efficient and easy to use and they responded to all requisitions and other communications in a timely manner. I would definitely recommend this property company to anyone that might be looking to rent.

Edit Update: Since this post I have had them reach out to me to improve the relationship. I honestly believe they care. They’ve demonstrated improvements by fixing our sink leak in a quick 24 hour turnaround. Bravo! I’ve thus revised the review to 3 stars.
Initial Review:
CL3 used to be Post Oak Management. To be fully prepared you should at least take a look at those ratings (
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My personal experience has been filled with broken promises, hostile customer service, and subpar conditions. The positives are cheap rent. While they do respond to maintenance requests sometimes they seem to pick and choose which ones they fix.
If I could do it all over again I would.

I was a renter in a unit that was managed by CL3 and I have nothing but wonderful things to say about everyone on the staff and the service they provide. I felt like I had my own private company that handled any maintenance request that I had. Not only did I receive a very prompt response to my requests, the people that actually did the work were courteous and professional. They never left a mess and would follow up with a phone call to let me know what was wrong and how they fixed it. The staff at the office also deserves kudos. Anytime I had a question for the owner regarding the unit, or some other inquiry that required administrative attention, the staff at CL3 were always on top of everything. I cannot actually think of anything negative to say about the company. CL3 is a leader in the Property Management industry in Chicago.