Club Quarters

My sister and I are visiting Chicago for the first time. When we arrived here the staff was very nice. However, after check in we noticed that it took a very long time for the elevator to come. They only have one elevator working which made it very crowded with long wait times. Once we got to our room we noticed that the sofa bed was coming apart at the seams, the room was dusty, there was no linen (towels, wash cloths and hand cloths) and no tissue. The room was very small for a suite. If it wasn’t for the location and the staff our stay would’ve been very unpleasant.

I stayed on the 9^th floor of the hotel, it was clean, comfortable and I could not hear my neighbors. Pedro at the desk was extremely accommodating and just as friendly. The hotel is right in the middle of anything you want to walk to, and the view of the river is spectacular. I don’t spend much time in my hotel rooms when I travel, as I like to explore the city, so I didn’t mind the small size at all.
Every employee we came in contact with was very friendly, and willing to help with directions, recommendations, etc. Free Wifi was a nice touch. For the location, I think the price suits this hotel. I would have given a better rating had the elevators been working properly, but they are down for long term maintenance and that makes it very slow.
Overall a great experience and I would definitely stay again and recommend to friends.

This hotel is PURELY for somewhere to stay in a pinch. My husband and I stayed here for the Chicago spring half marathon and was absolutely appalled. The rooms are dated, which is fine. However dirty is not acceptable. The walls and furniture were stained and defaced and the air conditioner left an odd smell in the air. We had trouble with our room keys when checking in and also found moldy lint in their «fill yourself» complimentary water bottles. GROSS! Overall this was a place to lay our heads at night and would NEVER EVER come back nor recommend to anyone. There are plenty other inexpensive options in the city. Hope this helps!
UPDATE!
I guess I should have waited to write my review until after we checked out! Our train didn’t leave until 4:30pm so the staff offered up their complimentary luggage hold until we were ready to leave. We had 4 pieces total, 2 suitcases and 2 backpacks. When we came back to grab our bags, and after waiting 20 mins, the guy at the front desk came back and said the bellman «couldn’t find» 2 of our bags! We had to go up to the room they store luggage in and find it ourselves! I shouldn’t have been surprised, needless to say, we were beyond relieved to LEAVE!

Really excellent staff who were all considerate and willing to help. Baggage guys jumped at carrying our luggage inside for us. Check in was extremely quick even though we were early. Hotel was very clean and offered great amenities along with breakfast and happy Hour snacks on the second floor. Room was clean and we had a great view of the river. We had the superior room with kitchenette which provided microwave fridge and sink. Not a lot to it but it worked. Room area pretty small as it seems like it’s a very old hotel that was upgraded. But we didn’t need much more than that. It was very quiet and we couldn’t hear other guests. Only reason it’s a 3 is on elevator was down wh oh was a huge problem for us on the 24^th floor and others who were above us. We walked down the 24 flights once because the wait was so long.

I booked a room yesterday afternoon, and my trip was cancelled this morning. I specifically booked a room that was refundable. I called immediately only to be told that the cut off for canceling was noon on monday — before I even booked the room. To add insult to injury, they would not even cancel the reservation for Wed. night. Stay away from this place.

Great small room everything you need for a night or two, close to the river walk and walking distance to mag mile & theatre district!
Bad–
Not well cleaned but not dirty just dusty
Stained sheets
Slow elevators

Definitely for the budget traveler, the location is the main reason to stay here. Our room was clean but very tiny as was the bathroom. Water pressure in the shower was non-​existent and the sheets rubbed my skin raw so bring full length footie pjs. The windows were super drafty. I had the heat up to 75 before realizing all the air pouring in from the windows and once I closed the drapes, I could turn the heat down a little. The TV is really small too, under 30 inches for sure and across the room from the bed. The water station was nice to have and the free wifi was great. The door attendant validated our self park ticket for $ 17 off the lot on Wacker just east of Michigan so that was nice as well.

Went to Chi-​town for s business meeting and colleagues said to book here. Never trust your colleagues at work. Should have looked at website.
This place is like New York value hotels except you’re not in the big apple. Rooms sizes like cruise ship. Windows leak outside air. Carpet old. Well it’s all old. And city view side looks at trump tower –I was thinking I should sleep in their Lobby and it would be nicer.
Super small bathroom — close the toilet lid or be wary your toothbrush and stuff might fall off the sink ledge and drown.
Drawers in dresser/​desk combo were broken. Keurig was bright spot.
And other reviews make big deal about free bottled water. Well in reality there are no bottles — just scale crusted vertical water fountains to fill up your own water bottle. Ugg. Cleanliness — not.
Not going to any of these hotels ever again. Oh and worst part — room charge is low price but parking is way expensive.

Hotel is nice, the rooms are small. It is a great location and the staff is very friendly and helpful.

Much like the reviews, it is a good place for business purposes. Rooms are small, but will meet your needs if that is what your there for. Rooms are small, service is subtle, no one bothers you but is exactly what you’d think; business only type rooms.

This hotel was not what I expected! As someone visiting from out of town, I had a really hard time locating it. I was literally on the verge of tears when I called them and they kindly gave me directions to guide me in.
It was very modern. Economical, I’d say. The room was so small though. It was like being in a little closet. I booked a room for one and that’s exactly what I got. Only enough room for one person to move around. It was kinda cozy though.
The only things that I didn’t like was that there was no bath tub in the room. Only a standing shower, which kinda made it hard to really get into the groove of relaxing after a long day. And that there was no ironing board and iron. I had to walk down the hall to the visitors closet to pick them out.
Overall, the hotel served its purpose. And to be honest I felt really safe there, which was good. They also had a restaurant downstairs which was nice.
Parking was expensive though which was to be expected. The staff was pretty nice, although I did encounter a not so friendly gentleman the day that I checked out. Guess he was having a bad morning.
Crazy enough, I would stay there again if I had to.

Great location. Adequite rooms. Nothing outragiously fancy. Beds are hard as a rock. Woukd O stsy hete again on my dime? No.

Good location. When I arrived at the hotel, I saw a couple of computers and couldn’t find the lobby to check-​in. I had to go back by the entrance to find it. As other reviewers said, the rooms are relatively small. It’s big enough to fit a full size bed and a desk. The night stands above the bed are dusty and dirty. There is also paint chip on the door and NO bath tub???
The first day I went to the gym and it was 80 degrees! I couldn’t change the temperature on the thermostat which was lucked.
Otherwise, it’s a good location and the staff is friendly. I will most likely book another hotel when I come back to Chicago.
UPDATE: the clock on the nightstand was not adjusted for DST so it is showing the incorrect time…

I tagged along on a friend’s business trip to Chicago and we stayed at the Club Quarters in the Loop. This is a great hotel for business as well as pleasure. There is a strong wifi signal throughout the hotel. I was able to have several meetings via Skype in our room as well as the downstairs business office. Room was a little small but served its purposes. We also used the gym during our stay which had weights, some machines and treadmills. Such a great location! We were able to walk to several shops and restaurants. They have water bottles on every floor with a water filtration machine – nice touch… I would stay here again!

My stay was fabulous and I got to checkin at 11am! Woohoo. Clean rooms, nice staff. I mean so what if the room is small. I was there to sleep and fill up my water bottles:)

Great location. I was in walking distance to a lot of major tourists spots. The room was small but comfortable. The hotel was close to train and bus lines. Great view of the Chicago’s River.

This location couldn’t be more perfect! It’s right in the heart of downtown. I agree with most of the reviews here that the rooms are small, but if you choose this location, you really only need this room as a place to stay.
I also liked that the hotel had free wi-​fi and complementary water bottles on every floor. The only issue I had was that the elevators are very slow, so be sure to give yourself plenty of time to get out if you have dinner reservations.
I would stay here again. Great for business trips.

I was stuck with this hotel over the weekend as a result of a #pricelinenameyourpricefail. I requested at least 3.5 stars in the downtown area.
and I differ on what constitutes 3.5 stars. I paid $ 150/​night to stay here while acquaintences got rooms at the Hyatts and Marriotts for under $ 100.
This hotel is definitely no frills. The room was smaller than my bedroom at home. The mattress was lumpy. There was the sound of loud running water all night. I didn’t have a view despite being on the 20^th floor. There is no room service. Their one small restaurant is kind of a dive. The complimentary snacks never showed themselves. There is no ATM. The only provided one towel and wash cloth at checkin. They brought more when I requsted it… of course, one of them had the last user’s bandage still attached to it. There was inadequate storage for toiletries and clothing. There was no bench. There was no safe or latch lock on the door.
Basically, it was like camping on Wacker Drive.
On the upside: it is in a great location and in the heart of Chicago, so I was easily able to spend as little time there as possible. The staff is polite.
I would never stay here again. I will never use
again.

Nice staff. Affordable prices. Great view on the river and Trump tower. The room is tiny though but if you’re single, who cares.

Room is decent but not spacious, we have a king suite.
Sheets had stains like they were jammed up someone’s ass crack.
Below Average cleanliness, TV remote was disgusting.
Staff VERY friendly.
HVAC system sucks ass.
It’s 3:42 am, and 75 degrees in our room. We are cold sleepers, and hate it.
Called the desk, they said the place only has heat during this season, so if the only way to cool the room is to turn off the fan. Can’t open the window either.
Decent place, like the staff, but won’t stay here again.