Coast To Coast Mobile Detail Services

This company has no sense of commitment. I scheduled an appointment, received an email confirmation the day before, and had taken the day off from work to have my car detailed. They were a no call, no show, and when I tried calling that day, the mailbox was full. I had left several messages afterwards the times I could get through to their voicemail to reschedule, but did not receive any response. I had purchased this as an online deal and when I requested a refund through the company, the company had to verify my story, which also took them almost a month to get through to Coast to Coast. Thank goodness I received my refund– even if Coast to Coast honored the deal, there’s no way I’d trust them with my vehicle. And to top it all off, a month after my scheduled appointment, I finally receive an email from Coast to Coast with a pathetic apology saying they cannot operate in the winter months and they’re sorry I did not receive they emails they had sent out, (obviously not the case since I received both the confirmation emails and the «apology» email), and that they’ll honor my expired coupon and would like me to extend the same offer to my family and friends. Fat chance!!!

They did not show up. Sent email confirmation about the appointment. No communication on the day of appointment that they are not going to show up. Took a day off for this appointment wasted. Very unprofessional. Don’t do business with them.

DO NOT USE THEM!
They don’t show up for appointments, they do not call before not showing up, they do not offer to reschedule. The phone number goes to a voicemail, and the mailbox is full so you can’t even leave a message.

How is the company still in business? I had the same experience as the other 2 reviews. Same Day cancellations, promises to reschedule, no response to multiple calls and emails. I bought a Living Social deal and finally was able to get a refund when CTC promised LS they would call me the same day and I waited 3 days and never heard a word. I wish ‘0’ stars was available.