Cricket Wireless

Great service. Awesome customer service. Jorge, Ulises and yesenia are all friendly and helpful.

This is just for the Cricket Wireless Company it self. They are a great company. Cheap and reliable and they have nationwide calling, unlimited text, unlimited minutes, and unlimited web browsing. I need all that so its perfect for me. Great for the price you pay a month!

I have the Samsung Messager phone with Cricket. My experience has been so poor that I am looking to switch service providers. Their customer service is terrible. I have had several issues that have not been resolved, despite many calls to customer service… Sometimes local text messages do not go through for no apparent reason. When I am roaming, I can sometimes get incoming roaming calls, but I cannot get or send texts. (Cricket said text messages are not guaranteed in their roaming areas.) Another issue — I pay extra for international texting, but can only send out texts, I cannot get incoming international texts. The last and most serious issue is that the voice quality is very BAD. Callers on the other end sound unclear and there are brief pauses of silence that make having a conversation very difficult. Friends say I sound muffled and robotic and are begging me to get a new phone /​plan!

As far as the phone and service goes I have had no problems with reception and the mobile web is fairly quick, my problem is with their customer service. I have had my phone for almost 2 weeks now and from day 1 I have been unable to receive or send picture messages even though I am paying for unlimited. Sent an email to customer service-​no response. Called on Friday and was told my phone needed to be reprogrammed and everything should be fine then, tried it and it didnt work. Called again on Saturday and was told the pictures were not working due to a service outage-​strange because phone, texts and web worked just fine, how could an outage only affect picture messages? So basically I have spent an hour on the phone and sent emails with no response-​still unable to get or receive pictures. I am going to go into one of the stores with hopes that someone there can fix this problem-​wish me luck.

Cricket is a HOT HOT HOT ASS MESS. Don’t ever get internet service from cricket. I don’t give a damn if it 45 dollars a month. I can barely watch movies because it’s always skipping I can’t move my laptop around It has to stay in the living room other wise it’s slow ass hell. I can talk about how bad cricket is all day my mom can only use her cricket phone outside otherwise her calls will drop. Horrible! Horrible! Horrible!