David Palmer, MD

I was referred to Dr Palmer for a chalezium (basically a stye that wouldn’t go away) and he removed it for me. I was very nervous about the procedure but both he and his assistant were very helpful and reassuring and they did a wonderful job. I would highly recommend their expertise and professionalism!

I’ve been a patient of Dr. Palmer’s for at least 25 years, and I’ve always received what I consider to be the highest quality care. On occasions when he thought his own diagnosis should be reviewed by someone else (a retinal specialist, for example), he hasn’t hesitated to send me on to them.
Just under a week ago, Dr. Palmer removed a cataract from one of my eyes and implanted a lens. He was careful to explain why my own surgery would be a little more complicated than others, but it went well and I was home within a couple of hours afterward. I was surprised to receive a phone call from Dr. Palmer that evening. He asked how I was doing, and I said that I was doing well. I saw him the next morning, when he checked my eye thoroughly, and again today (five days after surgery) to check on the healing process, which is going well.
Just two days before the surgery, I had a question about a medication that I take before most surgical procedures; I had forgotten to ask the doctor earlier, so I called his office. He wasn’t at the Chicago office that day, but in Glenview. His Chicago staff contacted him, though, relayed my question, and I had an answer from Glenview within an hour.
When I first needed to consult an ophthalmologist back in the 1980s or so, my internist at the time recommended Dr. Palmer. I’ve always been glad to have made that first appointment.

Dr. Palmer, you can say what you want to try to save face, but the fact remains that I tried to clarify information with you office before, during AND after the appointment and you STILL got the information incorrect. You don’t listen well enough to your patients and no degree of discussing your self-​importance and supposed professionalism will change my opinion of your borderline malpractice ways.

This is the first time I have ever had problems with this office. I called and left a message regarding problems I still had with my eye. I requested to see the doctor who initially saw me as a second opinion to the previous doctor. The receptionist stated that turn around time for getting back to me was 24 hrs. Tried to be patient and 4 days later I still had not heard from anyone. When I called they told me I needed to make an appointment?! Why didn’t they let me know in the first place instead of telling me the doctor would get back to me? I have been walking around with a weepy eye and runny nose! Auuuuggggh

I have been a patient of Dr. Palmer for nearly 20 years. He is kind, professional and highly respected. At nearly every visit, his waiting room is filled with appreciative patients. If there is an emergency, his staff will either find a place in his schedule or refer to a colleague when he is out of town. I highly recommend Dr. Palmer.

My doc referred me to Dr. Palmer about an ongoing dry eye condition.
The appointment started badly from the beginning. First, Dr. Palmer was running an hour behind on appointments, and the front desk didn’t even have the courtesy to tell me when I checked in, only when I asked 45 minutes past my appointment time.
Next I met with members of Dr. Palmer’s staff. All of whom were very friendly and informative. They are the ones that get the 2 stars.
They conveyed my situation to Dr. Palmer who told me it wasn’t as bad as it could be (true but it still sucks when your eyes feel constantly irritated) and then offered to write me a prescription. Several other doctors had specifically advised against the drug because of side effects so I asked Dr. Palmer why he thought it was a good idea. His only response, I like it and think it works.
This is how Dr. Palmer was with most of the questions I asked that were a little more specific. I know doctors are busy, and I know patients can be annoying, but I didn’t like that I felt badly for asking questions.