Delta Animal Hospital

delta is irresponsible and should be closed for negligence! dr. luka and her team do not care about your pets. they must be breaking a few dozen health code violations.
my healthy cat stayed overnight for routine procedures. she was to be available for pickup anytime after 9am. i arrive at 4pm, then take her home.
immediately upon opening her carrier at home she stumbles out, falls over, pees herself, tries to stand again but falls over on her back and doesnt get up…
i call delta immediately. i am told Dr. Luka is not in the office and i can not call her personal number. i am then told that no vet is in the office… And…noone knows anything about my cat… the owner «doesnt know anything» and the vet tech who worked on her doesnt speak english.
i explain that my cat looks like shes dying, that she was healthy 23 hours earlier when i dropped her off. i need to know how i am supposed to proceed, and to do that i need information on what happened.
the receptionist immediately goes into ghetto mode (read the other reviews, this receptionist has a history of confrontation) and starts yelling/​cursing at me… we didnt do nothin, i dont know nothin. fuck you… then she hangs up.
later at the ER, after hundreds of dollars of tests and exams… turns out delta gave my cat a dangerously large dose of anesthesia (w/​o telling me, or warning me she was still unresponsive when i picked her up, or giving me tips on potential medication side effects, and of course w/​o explaining any of this during my frantic phone call. wtf delta?!) she was still unresponsive a minimum of 12 hours after she was given meds to have her coat shaved. this is dangerously negligent behavior.
4 days later, delta still hasnt apologized, asked about my cat’s well-​being, or even called me back. dr. luka and delta simply dont care.
a few other observations 1) a vet tech who doesnt speak english is clearly not a trained tech. he supposedly shaved my cat, did this untrained tech also improperly administer meds to my pet?
2) the ghetto receptionist had her kids in the office. normally this wouldnt be a problem, but there was no actual doctor around and the kids told me they enjoyed playing w my cat? wtf?!
the delta employees are clearly not trained professionals caring for your pets. the owners at delta dont care.
protect your pets and save yourself emergency ER visits.
dont go to delta!!!

I took my cat to Dr. Luka after spending thousands of dollars in a animal hospital somewhere else. She was still sick with pancreatitis. Dr. Luka saved my cat. I came in asking Dr. Luka to put her down because I had already spent so much money and she was still sick. He agreed to keep my cat at a reduced price. He told me he wanted to save my cat and he did. I came in crying and left 5 days later with a smile on my face. Kudos to everyone in the clinic, the Docs especially Dr. Luka and Dr. Lesley, and also to Teresa at the desk who directs pet traffic and always has a kind word to say, and Joe who fed my cat and cleaned her up after a bad bout of diarrhea. I got great value for my buck and my cat was saved. I cannot say enough good things. When your animal of nine years is allowed to live a little longer due to the compassionate Doctors and staff that is priceless.

Looking to get my pups ears cropped this place was recommended to me from someone who has had dogs ears done here has anyone else had cropping done

I took both of my girls (dog and cat) to Delta for a little over a year then two things happened that made me decide to go elsewhere for their care…
1) I had my dogs teeth cleaned. They called me to pick her up, I was more than happy to pick her up. When I arrived she was barely able to walk! I could tell that she was still very groggy. She passed out sleep before we pulled off on our short drive and she peed all over the back seat. She was in a deep sleep, because of the medicine and had no control of her urine. Unfortunately, it was NOT my car so I had a huge apology to make. My question is if I dropped her off early and she was done hours before the closing why call me to come get her when she’s clearly not alert enough to function? Did they just need to free up the cage, I will never know!
2) My dog fell ill. I was charged over $ 430 for blood work to make sure she didn’t have pancreatitis. The test was grossly over priced! The results came back and she has elevated levels, but not within the range of what would be considered at risk for pancreatitis. The doctor told me to give her Tums and this digestive prescription diet dog food, because my dog couldn’t digest fats. Within a month she was much sicker, but the doctor insisted I needed to leave her on the ID diet. We had other test done then I decided to take her to another vet and have blood work done that was four times more detailed for significantly less money! They also reviewed the results of the blood test that I had done at Delta and said there’s no way my dog had pancreatitis. The results showed elevated levels yet, still outside of the range for the diagnosis.
When I left there… I was still very confused. My dog was getting sicker from bloody diarrhea to going into a corner and hollering in pain, to violently throwing up yellow sticky bile. It hurt so bad to see her suffering, Unilocaling in pain, and there was nothing done by the doctors to fix it.
I took my dog off of the ID diet and took a huge risk. I put her on blue buffalo dog food grain free Basics. This is opposite of what the doctors said she needed. It has fats, meats and protein instead of the ID food that’s low fat, high grain and high carb.
:) Within a few days my dog started to get well. After throwing up, bloody runs, and intense stomach pains she was keeping her food down and making solid poops. After a month the pain was over and she was well.
It’s two years and $ 2,279 in vet bills later and people tell me how young she looks for 12. I smile knowing if I hadn’t gone against the doctors advice she wouldn’t be here let alone looking young for her age.
Use your head consumers doctors are sometimes just sales people.

I took my pug here because I thought she might have a UTI. We were taken care of as soon as we walked in. Everybody was friendly and their prices are fair. The doctor made some recommendations about her diet that I thought was very helpful.
The place was clean and did not smell like other reviewers have stated. Just because the place isn’t brand new and modern, doesn’t mean it’s dirty.

While it is true that the place is old and dirty, my concerns go well beyond. My 25 pound dog was attacked by two Pitt bills. Delta was the closest vet. The vet used anesthetic and sewed him up. When I could see him they had him laying on an old towel on the dirty floor! He was shaking and they said to take him home and watch him. They seemed more concerned with getting out of there on time than my dog.
I didn’t feel quite right about that advice so I took him to the emergency vet who didn’t even know at first if they could save him. With a heart rate of 240!!!, among other symptoms they suspected he may be septic. How could Delta not have even checked his heart rate?
My dog did make it and I can acknowledge deltas role in that by sewing him up, but based on this experience would highly recommend to stay away.
Update. My dog now has to have a second surgery due to the shoddy way this vet sewed him up

Always good experience. Unfortunately I lost my dog at bad car accident but Delta AH took care of my dog few times and I was always happy. !!!

Let me qualify why I am giving 1 star. The Doctor was very kind. I had to take my dog there to be put to sleep. The facility is definitely old and could use some modernization. It served its purpose for what I needed done. I will say that the receptionist was the foulest cruelest person I have ever met. I am standing in the exam room waiting to say good-​bye to my best friend of 13 years and this woman/​girl decides to get in a shouting match with the doctor about filling out a piece of paper. If the police would not have gotten called I would definitely caused a gigantic scene. Worse behavior I have ever witnessed from an employee, she should be fired immediately. The doctor was very sympathetic and kind while administering the final shot.

My cat had a miscarriage and was very sick so I took her into the vet to get her checked out. The office can be cleaner but I’m not sure how typical this is as I’ve never been to a vets office before. The first doctor did her xrays and suggested that she may have cancer. how one can tell that from an xray is beyond my knowledge. My cat still had babies in her and they suggested we either get surgery or we put her to sleep. and they weren’t very supportive or sympathetic. They just kept on suggesting that we put her to sleep like there was no other option. They induced her and asked us to wait 30 minutes. After the 30 mins she hadn’t had the babies so they again suggested we put her to sleep! One of the helpers in the office actually pulled me to the side and told me those doctors didn’t know what they were talking about and to NOT let them put her to sleep. I took her home and she ended up having the kittens! IF YOU LOVE YOUR PET, NEVER BRING THEM TO THIS VET OFFICE. They only reason this place is getting 1 star is because of the helper that suggested we take our cat home.

The other posts on here are a few years old. i currently take my dogs to this hospital and I have no complaints. They always take good care of my dogs and check them completely before making a diagnosis! pricing is great and affordable. and as far as these other posts that say this place smells, it never does when i go. i would really recommend this place for your pets.

It is very hard to find an affordable and nice animal hospital. Recently I had to have two of my cats undergo a procedure and the cost of both including the pain and antibiotics came to under $ 300. I will definitely be bringing whiz and fatty back for any other of their health needs.
Do not let the look of the place put you off, it did for me when I first walked in, it’s small, but the people love animals and thats all that really matters.

Referred to Delta via a good friend. Delta is a solid vet practice. The Doctors are knowledgable, frank & prices are reasonable for Chicago. Boarding is a great option. The weekend hours are a +! Thanks Delta!

The Doctors are really good. The problem may be the Ghetto Hood-​neck girl who answers the phone there. She has a nasty disposition! My dog was having a seizure and before I could get my sentence out, i was cut off with her saying «are you trying to make an appointment?» I could barely respond with I wasn’t sure before I could even reply. She said «yes maybe you should call our other office tomorrow» clearly this will be the place that she retires from because I can’t imagine who would tolerate ignorant behavior. Hoping she doesn’t choke on that gum that she was smacking in my ear with. Disgusting.

I started using Delta Animal Hospital about a month ago after I found a 2 yr old boxer in an alley by my apartment. I switched to Delta for my 8yr old cat just this week.
They are extremely affordable, and have made caring for my animals POSSIBLE whereas other animal hospitals charge so much that it has been very financially difficult to provide ongoing and necessary care for my pets which is something I am very serious about.
When I found my dog she had three chipped canines and very dirty teeth, it was clear she was malnourished and most likely abused. I took her to Bansfield and the vet said that her chipped canines should be extracted and that it would cost me anywhere from $ 1000 – 3000. I found Delta… who charged me $ 160 for a deep cleaning and antibiotics. Delta said that pulling out three of her canines was unnecessary. She would have a tough time eating and its a major surgury for a dog. The vet said that it was clear she wasn’t experiencing pain and there was no infection. I decided to keep the teeth and I will keep an eye out for any future concerns. So far she has been great.
As for my cat, I have been working with VCA Lake Shore Hospital for years but was ready to find an alternative clinic when they quoted $ 500 – 800 for my cats deep dental cleaning. I went to Delta and just paid $ 90 for the same procedure.
Deltas aesthetics might not be great, and the smell when you walk in might not be fresh — but they are efficient, reasonable, kind, and will provide you with care that other places make nearly impossible due to high prices.

Wow! I mean I just read through these heart felt Unilocal reviews… I couldn’t help but write my own. On a more positive note I think Delta Animal Hospital is very good. They offer pet care for ½ the cost any vet in the city charges. They may not have the most prestigious office but again… it is ½ the cost of any other vet in the city. I take my animals here for many things and have NEVER had any issues. Thanks for being open Delta. you have saved me so much money.

I really like these guys. It’s in the neighborhood, the Vet was really good with our hairless dog, and they were very willing to match online prices on heart worm medication. This is going to be our new Vet. We were going to Blum animal hospital, just to far away and too expensive. These guys are very likable. Thank you very much for being good people.

So terrible. To vet did not care about our puppy at all. If I could I’d rate this place zero stars.

Horrible service, no one looked like they truly wanted to be there or cared about our dog. They kept getting her gender wrong when talking about her and the vet «exam» consisted of him petting our dog, him asking us if we give our dog milk, and awkward silences. He didn’t give us any recommendations on food or the amount to feed her. Didn’t even look at her surgical wound until we reminded him that she had been spayed. Never coming back here again.

This review is from an experience that began around August of 2007, but I thought I would share to caution others
I took my 15 year old Shepherd mix to Delta when she was having issues walking. Charm had never had hip or back problems and had been behaving normally less than a week before hand. She’d had a pyometra a year earlier, but no other issues. I searched for a low-​cost clinic because I was preparing to return to college and money was tight. I had already sold my car for the rest of the money to pay for my housing. I found Delta in the yellow pages and they offered affordable services without an appointment, so I took Charm in.
I was discouraged entering the lobby: It was dark and had a musty odor with a hint of urine in the air, I took Charm in anyway and was led into a cramped «exam room» that was cluttered with shelves of what looked like really old med bottles. The vet came in and poked and prodded at Charm then took a blood sample. I was curious as to why he wouldn’t have taken x-​rays since she was having problems with her legs. He said he would call with the results then gave me little white envelopes of medication, no pill bottles. He gave me antibiotics, pain killers and what he described as «water pills» and sent us away. I paid $ 170. A couple of days later I called him for the test result and he said «there was nothing» and hung up.
I started Charm on the meds and returned to school a few weeks later, leaving her in the care of my mother and older sister. Charm got progressively worse, however, while I was away. My family didn’t tell me at first; didn’t want to stress me while I was at school. While she was able to walk again, Charm had begun to have seizures and was less coherent each day. They called me one night because they had to rush her to an emergency vet because she was seizing over and over again, with a few minutes between each. The vet did an x-​ray and found that Charm’s body was riddled with tumors: brain, lungs, everywhere. My best friend since I was 4 years old had been suffering so much. The vet in the ER said that the medications I was given for her did not help at all and may have made her condition worsen more quickly. I sat on the phone 600 miles away and cried while they ended Charm’s suffering.
It took time for Charm’s condition to get that bad, and she may not have been treatable if we had caught it earlier, but if I’d had idea what was truly going on inside her, I would have never prolonged her discomfort. She didn’t have to suffer like that at the end. She could have died peacefully instead of seizing while they euthanized her.
Don’t take your pets to delta animal hospital or his other clinic, west side animal hospital. Also avoid Stresser animal hospital. They are all associated and they will sell you useless drugs without properly diagnosing your pet. Yes, I’ve had experiences with all of them before knowing they were intertwined. I learned from these experiences that you get what you pay for. If you need low cost vaccinations, try Luv My Pet at Petco. For exams and medical procedures/​surgeries, try the clinic at Animal Welfare League in Chicago Ridge. They aren’t dirt cheap, but they are honest and will actually help your pet. AWL could improve their organization, but, in the end, they do a good job.

Very pleased with the staff and vet. My dog had cherry eye and they took such good care of her at a reasonable rate. I will definitely go back.
Thank you…