Digits Nail Salon

I’ve tried. I really have. I’m not basing this off 1 experience either, it’s off multiple. It is the closest nail salon to home, but only by ½ a block. Within 1 – 2 more blocks there are 5 more nail salons, so the location is not worth it by any means. And with that much competition near, I’m blown away they are still in business.
I am always completely rushed to pick a nail color. Honestly, the owner acts like you should know the moment you walk in. And literally every second that goes by, she’s getting pushier and pushier. To the point where she’s pulling nail colors down acting like she’s «helping» you but really it’s just to get you in and out. Even when nobody else is in there!
So the time that finally made me write this, after a few cold treatments in the past, is based off the pricing and rudeness. This place, like many others, is very strict about the cash tip. Having been there a few times, I was sure to come prepared. I have never received a polish change there before, though, so haven’t had an issue with only spending $ 10. As I had asked for a 2^nd layer of sparkles for a Xmas party, I was told it was an extra $ 3. Ok, no big deal, I understand. So then she asks me to pay before we get going, yes, normal, but then says there is a whole $ 2 fee to put on a card. I asked if I could just put the tip on the card too then there would be a $ 15 minimum, and she said no. I mean soup nazi/​nail nazi «NO». Please keep in mind a regular manicure here is $ 15, and they are wanting to charge me the same for a polish change because of sparkles and using my card. I have been to a LOT of nail salons, and there has never been a minimum for a CC machine, let alone $ 15. Come on. So, I went back to the bank AGAIN for more cash. Came back and paid the $ 13.
Well, after she looked at the colors I wanted, and the design, she said it wouldn’t look good. Therefore, she dabbed the tip of 2 nails with sparkles, as we decided it would look best. Beforehand, I asked if she was still going to charge me an extra $ 3 for those 2 mini dabs, and she said yes. The owner’s rules. I’d like to point out the woman doing my nails was trying to be nice but you could tell she’s going by the owner’s strict rules. Because of course they’re talking away in a different language, gesturing and what not towards me, their only customer. Also keep in mind, I am not cheap! I will pay for what I want/​get. That’s how life is! I live in Chicago on Southport, I’m not wheeling and dealing, but the principle of the matter is this was an absurd up charge. Then they have the audacity to say «well 2×10 across the street charge $ 5 for sparkles.» Well I’ve been there, where they are all VERY nice, and I know they wouldn’t charge me extra for these 2 dabs. I’ve attached a picture so you can see how little sparkle was used for a nice $ 3 extra.
The 2^nd coat of color is put on sloppily as well, not even to the edge of the nails so it’s almost like 2 colors of blue (used Russian Navy) due to the polish job.
I’ve really tried to make this place work. They always have the least business in their place which is nice for a quiet main/​pedi and they WERE priced well, but now I know why they must have the least business. I’ve always tried to be extra nice so I can’t give them a reason to be rude, but to no avail. Business owners like this need to remember we’re here for a service, paying customers. It is wrong to be treated like they are going out of their way to serve us, when we are what is keeping them in business. They should want our business, it is very confusing to me. Needless to say, I have given them too many chances and this last one left me furious and finally to my breaking point. Will not return. Pinky Nails, 2×10 Nails, Nas, etc… go there.

Went in for a no chip on Thursday, it was rather fast, no a huge compliment. As someone who has been getting no chips every 2 weeks for the last two years I want to say aside from the occasional bad filing job, the actual no chip has always been impressive. Not here… When I got home I noticed that my thumb nail was bubbling. Now, 5 days later, it looks absolutely ridiculous. Literally like little air bubbles underneath my nail lifting the polish. I’m not sure what went wrong, perhaps the UV light wasn’t strong enough (which I sensed because it didn’t feel like usual) but I’m very sad. I only even went there because I recently moved and it’s the closest to much new house. It’s a shame it wasn’t a success, I would’ve been a very loyal customer. No chip people, BEWARE.

if your looking for a great mani-​pedi that looks great & lasts– This is your place! I travel from Andersonville because I have not found a place closer that does such a through and professional job. The pricing is terrific, and my cuticles look terrific. I work with my hands all day and my no chip lasts for 2+ weeks. The 2^nd time I went they remembered me, not a lot of phoney fawning over and the ladies are not overly chatty which I like. After all I’m there for the quality service they provide not to be their best friends. The owner can seem abrupt to some, but it’s just her manner. She is always welcoming and warm when I go in and she oversees the ladies to make sure they are doing the job well. The Salon is always clean and the instruments are sterilized. The selection of colors is almost overwhelming. I always call ahead bu, t on short notice and they always fit me in no problems,

The Nail Tech’s do such a good job @ Digits.
The no-​chip really lasts 2 weeks, I keep coming back.

Horrible waste of money! My no chip chipped in 2 days in the center of my nail! Not even on the edge. They are all bubbled and the polish is super loose. The technician didn’t cut my cuticles and my pedicure was aggressive and she cut me! Also my polish job was all of my toes as if I did them. So horrible! Wait in the Pinkys line!

I keep trying other nail salons and I always keep coming back to Digits, even though I’ve moved out of the neighborhood. It’s the perfect combination of affordability, cleanliness, professionalism and a relaxing environment.
Every aesthetician I’ve had there has been very professional and gentle with my pedicures. It also helps that they have the pedicure chairs with the massagers built into them, and there’s a TV to watch while you’re having the pedicure. The level of cleanliness is always top notch. I usually go during the day midweek and it is never busy — I can always walk right in. The vibe is relaxed and relatively calming for a nail salon (though if you’re looking for a spa experience, go to a spa.)
I also like that they have dryers for pedicures, and your aesthetician gives you a short shoulder/​neck massage while you’re drying. Before you leave they will spray your toes and put plastic bags over your feet so that you don’t ruin your pedicure.
Just an overall, consistently good experience.

I’ve been going to digits every few weeks for more than a year. The staff made the effort to get to know me, and now I’m always greeted warmly. Plus, their no chip manicures usually last two weeks plus.
Always a good experience.

Your experience at Digits Nail Salon depends on whether or not you have realistic expectations. It’s in their name; they’re a salon, not a spa. There are no frills and you will not be pampered; however, they give a good mani/​pedi, including a shortmassage of feet/​legs, hands/​arms, and shoulders while your paint dries. Speaking of paint, they have a large selection of colors. They don’t offer many packages, but what they lack in options they make up for in efficiency, price, and comfort. The pedicure chairs are comfortable enought but they neither adjust nor massage. They have TVs and usually show HGTV, Food Network; however, on occasion Ihav had to ask if they minded switching off Law & Order: SVU. That does not make for a relaxing mani/​pedi!

I went to Digits for a polish change and to have my nails shaped (no color/​polish at all). They charged me TWENTY FIVE DOLLARS, $ 15 for the polish change (even though I had removed the previous polish myself) and $ 10 to file my nails. The employee rushed through and was not very friendly. There are many nail salons in the area, don’t waste your time with this one.

This place does a great manicure/​pedicure, but is super pricey! They charge $ 10 to take your no chip mani off! Most places do it for free. I wish they told me ahead of time because I would have gone to 2×10 across the street. They also do a great mani/​pedi & are much more affordable. Save yourself the $ and enjoy a mani/​pedi at 2×10 when you are on southport.

I received a gift card for a manicure here and love trying new salons so my friend and I walked in around 2PM on a Saturday.
When we entered, the woman running the salon basically yelled at us, and said there was a 40 minute wait. The neighborhood is great so my friend and I walked around the cute shops until we could be seen.
Even though my gift card had «xx» written in the dollar amount with «manicure» written next to it she still up-​charged me, forcing me to pay an additional $ 3 for the manicure. I’m obviously not complaining about the cost but if you have a gift card for a MANICURE you shouldn’t have to pay extra for a MANICURE.
The mani was nothing special and the customer service is poor. I won’t be returning.

I came in to get a pedicure to simply pass the time. The experience was mediocre to say the least. The customer service left something to be desired. My technician did a very nice job on my French paint job. Just wish there was more of a «hey, we’re happy for your business and is there anything you need,» atmosphere. Also, bad mouthing your customers in another language in front of other customers doesn’t leave a great impression either. If you just want a good paint job and don’t really want any frills, this place will work.

Do not go here. They are rude and have the worst customer service. I went in at 6 and the business hours listed said they closed at 7:30. They said they were booked and couldn’t see me even though two nail technicians were not doing anything and at least one more was almost done. There was nobody waiting. I only wanted to go here because it was closer to my house, but I already had an appointment at 2(x) 10 nails on N. Clark street. Much better customer service and better product!

This is one of the worst experiences I have ever had at a nail salon!!! First off the pedicure took about 15 minutes and it was 15 minutes of pain!!! She cut me 3x enough said! I wont even get into the rest of the pedicure or should I say slaughter job! Im very disappointed. Take my advice on this place and stay far away. I don’t know the woman’s name but I do not she had a blue shirt on and was working on a sunday.

This is not a spa! No one is going to take you to the relaxation room and bring you lemon water while a CD of a babbling brook plays in the background. This is a place to get your nails DID. This said, I had a no chip Mani Pedi @ a beautiful spa… $ 120 later all I had to show for it was meh No chip that lasted less than a week! At this place I pay $ 60 (go on a Mon/​Tue) and it lasted FOREVER! No exaggeration. I could probably go a month if it weren’t for my outgrowth. They do a really quality job and the place is clean. I am in LOVE with my nails this time around I got a little glitter. ;)

The WORST customer service EVER!!! I have put up with ultra-​rude Sophia, who runs this salon at 3704 N. Southport, to receive the manicures/​pedicures by her nice sister, Crystal. Crystal is intermittently available and I chanced to catch her at the salon working this Sunday morning around 11 AM. No other customers were in the shop. I confirmed Crystal’s availability with her.
You might as well call Sophia the manicure Nazi. While I was choosing colors, another customer came into the shop. Sophia gave the customer to Crystal. I had already removed my shoes and socks! Sophia then offered the other nail tech. Even the customer who came in after me spoke up and said I should have Crystal. But Sophia wouldn’t relent.
I put my shoes and socks back on and went across Southport to 2X10 Nails, where I was given immediate service and treated appropriately.
Business must be better than it looked for Sophia to throw customers out the door by treating them so unapologetically badly.
AVOID AVOID AVOID

LOVE this place! I always request Jen. She is so sweet and always does an amazing job. I get the gel manicure for $ 35 and it always lasts me a while. They also have a nice big TV and always have something interesting on to entertain you while youre getting pampered. very clean and great service.

Digits is clean, but it always seems to feel as if they are rushing when giving a mani and pedi.

I’ve gotten two No-​Chip manicures here and both times the paint has peeled off after 2 weeks. If you have gotten no-​chips or shellacs before you KNOW that it’s mind-​boggling that the polish can peel off! Any other time I have gotten a no-​chip manicure I’ve had to soak my nails in acetone to remove it and this was after a month of wear.
Heads up: they also don’t use a popular brand name polish (like OPI or Essie) for their no-​chips it’s a brand I have never heard of.
I won’t get a no-​chip manicure here again.

This is a review of the Montrose location.
After trying to get into 2×10 with no luck, I decided to venture down to Digits. They have a $ 32 mani/​pedi deal on Tuesday and Wednesday. Personally I don’t like going on day when salons have these deals b/​c I think they skimp on service but I needed a pedi so I gave in.
No one was in here. Not a good sign for me considering 2×10 down the street was packed. Also, they recently changed the days they have their $ 32 special and I’m assuming b/​c they don’t have much business. However they don’t have much business b/​c they’re just not that good.
First, my friend and I enter. There is no greeting. Annoying. So of course I greet them and tell them the services we want. We get seated right away b/​c no one was there.
The water for pedi was cold. Not warm at all and there were no jets on. Boo!
The pedicure itself wasn’t terrible but she definitely could have done a better paint job. My friend had to say something about getting her feet and legs rubbed b/​c her chick almost skipped it.
The manicure was ok but again terrible paint job.
Another weird interaction is that they charge less if you pay in cash. It’s 2012, get it together and pay the credit card transaction fee. Personally it just seems a lil shady if you get different prices for paying in cash v credit card. It would be nice if they told you this before service too.
My advice, skip this place and head a few blocks down to 2×10.