Down the Line Rooftop

Unfortunately, we were very disappointed. The website description and pictures were very misleading. We understood that the view would be limited due to scoreboard but didn’t realize how bad and once we got there was even more restrictions where you could sit. It cost even more money to sit on areas of the roof.
Food was «ok» at best.
I would not spend the time or money in the future here.

The view here is just bad, and the website doesn’t show any pics that give you an understanding of what to expect… that’s why I knock it. But unless you are a crazy die-​hard baseball fan — which I respect — you would likely have fun here with the alcohol package and food. The servers try really hard and the manager (red hair guy, really good mgr) is always on. Day I was there he went over the top on making sure customer service to me and my wife was set. I just can’t give a higher star because of the view and no display on the site. Contact Mr she I’ll send you a pic from where you will be.

Don’t waste your money! They lie! Did not have couch reserved with 6 people! We were treated like cattle! Worst company ever!!!

Groupon purchase. ¾ of the ballpark can’t be scene. The food is mediocre at best. The beer and wine was the best part. But for $ 218 for two tickets, that’ll buy a lot of beer, good food, and baseball tickets to the actual ballpark.
Don’t waste your hard earned money!!!

Went to an afternoon game yesterday 9÷18÷15. I bought a ticket on groupon and found out to actually watch the game (with little to no view due to new construction at Wrigley Field) you needed additional cost wrist bands. Of course those were sold out so we watched the game on the TVs. There were plenty of TVs (inside and out) and seats (more inside than out) but you could enjoy the game at any bar and skip the crowds. Service was good and the food was just ok… hotdogs, burgers, chips, etc. A rooftop next door looked much better with bleacher type seating but was sold out. Don’t waste your money with this rooftop.

Worst experience ever!!! Not only is the view terrible the sound from the concert was blocked. We left half way through the concert and the sound was 100% better from the street. Don’t waste your money!
BEWARE ANY REVIEWS BEFORE 2015 HAVE NO RELEVANCE!!!

Wish I could give them 0 stars. Terrible view. We went out to smoke a cigarette on the ground level and had our hands stamped then when we tried to walk back in they wouldn’t let us in even though we had wristbands and just been stamped. They said that since we left their «view» that enabled them to not let us back in. We politely asked to speak to the owner. He told us it’s a liability thing. He said if we left their sight we may have gone somewhere to drink. Are u kidding me. I’m drinking all inclusive on your rooftop. It was for a concert. Kicked out 3 songs in. Wouldn’t even let me go up to get my pregnant wife. You all will probably think wow I bet this guy said or did something. No! seriously remained calm and talked to the staff respectfully when trying to lobby my way back in. Will never ever consider going to this overpriced terrible view business.

I am extremely disappointed with Down The Line Rooftop and their dishonesty. Their website boasts great views of the ballpark and only show outdated pictures from before the Wrigley renovations. They fail to mention that they are now located directly behind the right field video board, which provides significant view obstruction. I almost purchased a GroupOn, but I am glad that I thought to do some research into the venue first. No wonder they are trying to sell out all of their seats on GroupOn. It’s a scam because there is no longer a view of the ballpark. Horrible. They should be ashamed of themselves for trying to turn a profit regardless of customer satisfaction or the quality of the experience they are selling.

I went to this rooftop before the Air and Water Show. It was nice to see the Blue Angels fly around Wrigley for their practice. We got there like 15 mins early and it was packed already! all the lounge seating was all reserved. We got lucky and found seats behind the lounge chairs. The lines weren’t too long when I would go to get a refill for beer or food. Maybe because we went to a Thursday morning game. The food wasn’t bad either and it was very fast service. The view was very disappointing with the obstructed view, but we still had fun.
I would suggest getting there super early at least like 30 – 40 mins to get good seating if you didn’t reserve.

Like many others who have posted (those who aren’t obviously employees or relatives of those employed) Down the Line Rooftop is a scam marketed as a great deal. All you can eat food and drink, while watching the Cubbies try to break their unlucky streak, who could resist.
We attended a Cubs game earlier this year under the pretense that we would actually be watching a game. What we actually watched was the back of a billboard and the sweaty backs of the dudes blocking our view the last 4 innings of the game. Why didn’t you move to a better spot, you ask. Because Down the Line oversells their terrible deals, making for an overcrowded experience.
There are a few seats and tables available, but the majority of those are reserved (for an added fee, of course). Food is fine, but you can only get one item at a time. Drinks are warm. Lines are long. Bathroom is terrible.
Customer service is the worst aspect of this business. I called to ask for a refund for a future event and the manager I spoke to said, «we never advertised on our Groupon that customers would actually be able to see anything. The price you’re paying is for the food and drink and for the experience.» Call me crazy, but when a Groupon is purchased for a concert or a Cubs game, the majority of the experience is SEEING the event, not eating sub par food and drinking warm beers.
For those considering a Groupon to this place, save your money and go to Wrigley. They have the same quality food and beers for comparable prices, but you actually get to see the game that you paid for. Down the Line should be renamed Down the Toilet because you’re pissing your money away by going here.
/​end rant

This was my first rooftop experience and there’s ups and downs mostly downs. The place was lively, great music, young people good beer selection and good food. The view as you might have heard sucks. Your pretty much can see the batter and visiting bullpen. The tvs are 30 secs delayed so if your a really watching the game your gonna b confused. This is a great spot to hangout get drunk for social cubs fans, but real cubs fans like me will pass. Go to another rooftop!

Review for 2015.
If you don’t have VIP access don’t buy this ticket if you want to see the game.
Prior to the Wrigley renovation the rooftops sold private access to corporations and then got screwed when the right field video board went up blocking their views.
Let me be clear. You will not see the game. Security will prevent you from moving to the viewing area.
That said, the Clubhouse is nice and the servers are excellent. Drinks and food was perfect and served like they cared. It’s too bad the game feed on the TV is delayed by about 15 seconds. The crowd reacts well before you see the play on the TV.

Beware, absolutely terrible views! ! If you came to actually watch the game good luck. A group of 6 of us from around the country bought groupons that didn’t mention the huge bill board covering ¾ of the view. I talk to a staff member who seemed to be in charge who told me have a couple beers it get better. …not! !! There is one plus the unlimited food, can beer and wine. For our first cubs game we’re extremely disappointed.

So the view is completely shot now :(I know this isn’t their fault and now that the Rickett Family owns it, they probably don’t care, but it is something they should definitely disclose prior to ticket purchase.
The reason for the knock off in stars, is because with the limited seating they do have on the rooftop and now even more limited because of the view, they shouldn’t reserve all the seating. Lots of people were forced to watch the game inside, simply because there was no where else too go. The who reason you go to one of these rooftops is to enjoy the rooftop!!!
Food was okay and the beer was on the warm side.
All in all, I wouldn’t come back to Down the Line

disappointed. not easy to locate the entrance, which is in the back of the building. super crowded. super long line for the food. small selection of food: burger, hot dog, brat, italian beef, veggie burger, potato salads. Ordered two things since I didn’t want to wait in the long line again; italian beef and cheeseburger. Both tasted just okay. The rooftop seating are couches instead of stadium seating, so it doesn’t hold as many people. Couches are a nice touch, but they were all already reserved right when they opened, so we got stuck inside until after the 7^th inning when people started clearing out. They served some cookies that looked like they were fresh from the oven, but tasted like it was sitting out for a while. The only upside was that the DJ was spinning was good 90s hits that i was able to sing along to.

Went with a friend to my first Cubs rooftop game. They had a nice selection of food. I had the brat, which was my favorite, as well as a cheeseburger, hot dog and Italian beef. Can you say pigging out! They also had a nice selection of beer, including Fat Tire and Blue Moon. There was a long line for food right about the time the game started but earlier and later the line was reasonable. The beer line moved quickly for most of the game.
I expected the view of the field to be more blocked. Overall, I was pleased with my first rooftop experience.

After reading some not so positive reviews, I wanted to post about my experience. My wife and I attended a Cubs game on 9÷7÷2014 and chose Down the Line due to its price and Groupon offer. We had a great time! The staff was nice and accommodating, the view awesome, the food great, and we got our money’s worth out of the alcohol alone. In addition we had no issues with seating… my point; don’t always believe what you read. Great place that I highly recommend!

I found an unbeatable groupon for a Labor Day Cubs game at DTL. I noticed the Unilocal reviews were not in DTL’s favor but like the excellent Unilocaler I am, I read every single complaint and tried to do the opposite to maximize my experience. It worked.
We knew from the deal that doors open an hour before the game. Well, I took note from other Unilocalers to get there 30 min before that as a line forms. They were right. Just failing to have done that could’ve turned my day from amazing to crappy. I suggest getting there this early and actually opening the gate and walking into the alley to line up. Don’t just hangout at the sidewalk like I first did. Thankfully, we were still one of the first ones and were able to snag a really nice couch, facing the park on the deck. I had just sat my ass on the cushion when a group of ladies asked if I was gonna leave the game early. Hell to the no! People that got there at the hour before were left the bleachers, the clubhouse (essentially a window), standing or having to lean on rails. It’s probably DTL’s business strategy to jam-​pack the place and make more $ which can be seen as evil but why not research and outsmart them?
I also read complaints about the food quality. I was happy as can be when I got to order my veg burger w/​cheese, giardinara, grilled onions, lettuce, tomato and 0 drama. Hubby loved the italian beef, hotdog, friend loved their cheeseburger and brats and we all loved the endless amount of chips. They had advertised (not hiding, as another Unilocaler claimed) 3 diff cold salads. I only tried the potato salad and it was better than any potato salad I’ve made. They even hand out little Italian ices at the end. There was a ridic amount of beers and I unfortunately tried them all. Unfortunately because I couldn’t go to work the next day from the effect of all the beers. Maybe that’s fortunate? There’s 2 diff bars and when 1 was busy, the other wasn’t, so it was fine. I never waited more than 5 min for the bathrooms and didn’t experience insane lines either.
I read a lot of complaints about the security guard since people encountered drama to stay 30 min after the game. I got more than my money’s worth and prefer to hit up a dance party than being in the same spot after 4 hours, so I left once the game ended and never interacted with this dude. I’m sure he might’ve been a jerk to me but I didn’t feel the need to stay longer since I was beyond tipsy and Cubs won! You know that requires a full celebration.
I feel a little guilty having such a great time by reading others’ misfortunes but isn’t that why we Unilocal?To give someone else the heads up? In the end, if you get a groupon and follow my tips, you will enjoy yourself!

This one was a lot cheaper than the rest and they have beer/​wine, but this place was pretty bad in comparison to the others. Food wasn’t that great, had a dog which was fine, skimped hard on the Italian beef but put a ton of gardinera on top, beat was burned on the outside but frozen on the inside. Bun for the dog and brat were stale, tossed the brat and beef.
The place was unnecessarily crowded, inside bar and roof were really packed.
Overall, I’m not coming back and would highly recommend going to another rooftop.

This place is in it to provide the cheapest experience at the highest price. They pack in as many people as possible (huge fire code violation), so if you’re not one of the first to arrive you won’t be sitting anywhere, unless you pay for one of the twelve premium seating areas. Food is marginal compared to Goose island next door which has more seats better food and is much nicer. All beer is in cans so there is no draft, no dessert, and no shade. Avoid this place unless you want to have an expensive burger in a standing room only. Their «bouncers» are jerks.