Extra Space Storage

The customer service here is top notch. Barb was incredibly friendly and accommodating. I even had a bad experience with movers — they were outright rude and offensive — and she came to my defense. Larry was also very helpful.
Overall the space was clean, convenient, and always accessible (I went mostly on the weekends and never had any trouble parking, loading or unloading).

I looked at Extra Space Storage and one other place before deciding on where to store a houseful of furniture while we are between places. Extra Space Storage was the clear winner! They had great prices and promotions, and were able to show me storage spaces right away. The storage spaces were clean and dry and renting was easy. The staff was friendly and thorough and I love that they require only two weeks notice to «move out». The location off of Fullerton right by the freeway is very convenient.

Barbara and the other staff are very friendly, cordial, professional and very helpful! The facility is very clean and temp controlled. Only downside is just one elevator, although wasn’t a problem on our 2-​day move in.

This place is awesome but Barbara is the reason I keep renewing (seven years now). We have a common storage facility for medical equipment and access is always easy with a secured door and elevator.

Barb is a rock star and keeps this place very tidy, safe, and efficient! I go there almost everyday and am constantly impressed with the top notch quality that they provide.
Extremely convenient location, solid prices, and very good customer service.

The ladies at Extra Space are terrific! They helped me when I lost my key, they even helped me find a new facility when they couldn’t accommodate my needs with a large enough storage unit. Great place and great people! Can’t say enough!!!

This is a great storage facility that was extremely user-​friendly for the two months that I needed to store my life between moves. The facility is very clean and easily accessible.
Angie, from Extra Space, is incredibly helpful and professional and made the process seamless. I recommend this Extra Space Storage to any future storers out there in Chicago, and will certainly go back in the future if the need arises!

I’ve never had any problems storing my items at this Extra Space Storage location. They’re the least expensive storage facility in the area. The facility is always very clean. My unit is in the basement, but the distance to it has never been an issue. There are always carts right there for you to use to get your stuff to the elevator. I like that it takes 2 keypads plus 2 padlocks (for my unit at least) to access my stuff. I feel like it’s secure.
The only reason I can’t give 5 stars is that they raised my rates suddenly. I understand that they have to be competitive, but I felt like I got scammed by an «introductory» offer that went up after I’d been storing with them for a few months.

I like this place. I mean, how excited can you get about a storage facility? But for some odd reason, it gives me as much warm and fuzzy as a storage place possibly can.
The guy who helped me set up my rental was very friendly and explained everything quickly and clearly. He was juggling like ten things at once at the time, so it took him a little longer to get me out of there than he might have otherwise, but that’s just how it goes sometimes.
I chose a basement unit, and I really like going down there. It feels good to go through a keypad entry, then another one to get into the elevator, then a twisty labyrinth of hallways to get to my unit. It’s like getting into Control Headquarters on Get Smart, minus the phone booth elevator. I’m sure there’s logic behind the layout but it really feels like a big random maze, like it’s the Hollywood version of a storage facility.
I don’t know what a storage place would have to do to earn five stars. It would have to be like Gringotts where those goblins kept Harry Potter’s gold or something.