Farmers Insurance – David Rasmussen

We all know how painful reviewing insurance coverage and pricing insurance can be. I priced 3 other insurance lines before Dave came highly recommended. I am no push over and I have high expectations. Dave, not only met them, but exceeded what I expected! This agencies service and the level of attention to detail are fantastic! They are incredibly responsive, helpful and patient. To Dave and his team — you are top notch, customer focused, professionals!

Finally, getting around to writing a review regarding this Farmers Insurance agency. What an awful experience I had with Janet and Elizabeth in that office. I will start by saying total total total (can’t stress enough) lack of communication. I was in an accident which ended up not being my fault for I was hit by a semi-​truck. I called to report the accident and Janet logged it into the system. I did not hear back from her for days. I called and emailed and received no response. I thankfully have not been in many accidents so I do not know how they are handled by the insurance agencies. I was not informed of how the claim would go. As a consumer we NEED to know. When all was complete I left this agency and moved to another insurance company. When they were trying to do a license look up on me they found that Farmers had logged in the accident as my fault. I was not at all surprised.
On another note, I called multiple times to ask why our insurance payments went up on our vehicles every six months with Farmers and I was not told an answer. One time Janet stated the computers were down for days, then I was told it was brought to the higher up individuals and still no response.
Then when I asked to speak to Dave I got his voicemail so never got to inform him of the treatment I received.
My advice, go somewhere else!

I’ve been doing business with David for over a year and I’ve had nothing but good experiences with him. Him and his staff are always honest and there to help with any questions I may have. Great farmers insurance agent can cover anything from your business to your personal life and I like that he’s been doing it for decades so you know he understands the business.