Flor’s Cleaning Services

Flor, Elliot and the entire team at Flor’s Cleaning Service is top notch. This is by far the most professional and personable cleaning company I’ve ever worked with. Not only has the quality of their weekly cleanings been impeccable (Carmen is our primary cleaner), but they have gone above and beyond to handle special requests. Examples include accommodating changes in our schedule due to out of town guests or holidays, stopping in while we were away to take care of pets and plants, and even coming in to clean on a Saturday after a party. Plus, this is quality cleaning — not just a surface cleaning.
Furthermore, it’s clear that they really care about the wellbeing of their employees and that shows in the quality of work their team performs. For example, they provide a two week break for all their cleaners over the summer and made sure that our primary cleaner had added support while cleaning our unit leading up to and during her maternity leave.
I wish more companies were operated with the level of excellence and attention to detail that this family run business uses!

I love Flor’s! I’ve been using Flor’s for years now. Myriam does an excellent job cleaning my home. I can always rely on her, and I’m always so happy to come home when she’s been at my house. On top of the excellent work she does, she is an incredibly sweet person. My cats adore her, and even the skittish one abandons me and runs to the door when Myriam comes in. Eliot is so easy to work with, and has always made sure that I’m covered when I have special events at my home or guests and need more than my usual cleaning. Cannot say enough good things about Flor’s and Myriam. They’re the best!

I’ve been using this service for almost five years now. They are excellent, Elliot is helpful and always tries to squeeze me in for last minute appointments. Those one or two times when I couldn’t be accommodated I’ve reluctantly used other cleaning services… and I invariably regret it. Flor’s is professional, the ladies on time and they do their work well. They are sparing in their use of supplies and the services are well priced, unlike a lot of other companies that are exorbitant in their rates.

I have been using Flor’s for several years and have had a great experience. They are responsive when I email, the place is always very clean and I’ve had the same person coming to my place! When they do have to cover with someone else they make sure we are comfortable with the new person. Highly recommend!

We have worked with Flor Cleaning for about 5 years now. In that time, we have had impeccable services from three different individuals (I’m impressed that we’ve only had three different people in 5 years). Currently, Myriam cleans our 2BR, 2BA every other week. She is consistent, reliable, thorough, flexible and pleasant. She goes above and beyond and tends to whatever is necessary. She doesn’t just wipe surfaces, she looks in those hard to reach places (like fridges) and even under furniture to ensure that the house is truly clean.
Flor Services is competitive in pricing, but fair. We are billed per hour, but the total ends up being the same as the average for a 1500 sq foot place.
We highly recommend Flor and especially Myriam.

I had this service for about 2 months. They quoted service of 1 hour longer than I have ever had with 2 other services, but said it would be done very well. The service was up to standard. My floors were never clean, bathtub was maybe rinsed out but always still had soap scum on it, surface cleaning at best. Huge dust bunnies under the coach etc.

This is by far the best cleaning service I have ever used. I’ve used them for both a very large 3 bedroom apartment and a very small one bedroom apartment. Their attention to detail is unparalleled. I am not the cleanest guy by far. Let me tell you, my mother doesn’t even believe I live at my own place after Flor’s Cleaning comes. Every nook and cranny is sparkling and my place smells so fresh and so clean, clean. It’s very hard to come by a good, consistent cleaning service. I am ecstatic to have found Flor’s!

The first cleaning is apparently my last cleaning. I contacted them & Elliot got back to me promptly, went over pricing, & set up the 1^st appointment. The woman who came, Isabel, was nice & did a very nice job and we were happy with how it looked. My problems were:
* It took much longer than I expected (4.5 hours). My condo is TINY (around 700 square feet– 1 bedroom, 1 bath, living room, and and she even skipped the office were I was working. It took an hour and a half to clean my roughly 6’x6’ bathroom.
* Murky mop water doesn’t clean a floor very well. They advised against using the swifer floor cleaner, but I don’t know that their alternative is better. I addressed this with Elliot & he offered me a ½ hour credit for next time. However…
* They didn’t tell me until after we discussed the biweekly schedule, after I had had my first cleaning, after Elliot said he’d let me know where I could fit into the permanent schedule, in fact, after I waited two weeks from the date of my original cleaning to follow upabout the next cleaning that they can’t fit me into their schedule. I still contacted him back to ask if I could schedule another one-​off cleaning & a week to the day later, I’ve heard nothing back.
I’d have given them a 4 if not for that.

Flor’s girls are wonderful. They are very friendly and do a great job!
They don’t miss ANYTHING. I have a dog that leaves white dog hair everywhere and after the girls come, you can’t tell that a dog even lives in my apartment: the hair is gone and the smell is fresh (they use green products with lavender, which I love for the soothing scent).
My stovestop, oven and refrigerator are all spotless & my bathrooms are completely disinfected. Last time they even cleaned the communal stairway area (I live in the top floor of my complex) which was a great surprise! It’s such a treat to come home to the dishes done, the garbage out, and a pleasant «Thank you» note on my checklist :)

We love Flor! We started having Flor come clean our 3 bedroom vintage home approx 2 months ago. Maribel did a great job the very first time and she continues to do the same great job each time she comes. She pays attention to the things that are important to us and does a thorough and quality job throughout the house. She is friendly and sweet and we, and our dog, just love her. Elliot came for the initial visit to walk through each room telling me what they would do standard in the room and asked for any special requests or considerations. He took our requests to heart and these things happen consistently. We receive the same great cleaning each time. I would recommend Flor to anyone looking for a service they can trust and appreciate vist after visit.

I have used one other cleaning service before and was always a little nervous leaving a stranger in my home. It was really comforting to hear that because I am a bi-​weekly client, Flor’s will send the same person to my home every single time. It was also refreshing to have one of the owner’s come on the first visit to make sure my personal needs were met. The girls did an amazing job and I got a follow up email to make sure I was satisfied.

we were looking to hire a cleaning service to come to our house every couple of weeks. i found flor’s on angie’s list, and based on the favorable reviews, decided to give them a call. they arranged to have a girl over within the week.
they have a great little checklist of all the services they offer so you can easily let them know what you’d like to have done and what you wouldn’t. we had a basic cleaning done: vacuuming, mopping, dusting and disinfecting tub/​toilet/​sinks/​stovetop, but they also offer windows, laundry, dishes etc. the pricing i found to be very reasonable at $ 18/​hr. for a first time cleaning of a 3 bedroom house, she spent 7 hours (i assume it won’t take as long on follow up visits).
i came home today to a beautifully clean house that smells of pine sol and pledge. the work seems very thorough (she even folded the ends of the toilet paper into little triangles) and i couldn’t be happier.

I discovered Flor after we started using them at my place of work. It was so far supperior to the work of our prior cleaning crew that we didn’t even realize how substandard a service we had previously been provided. Our business is in Lincoln Park and I live in the South Loop, so I inquired if they worked down that way, and I was to my delight told they in fact work all throughout Chicago. I tell you this, I got home and my sink was sparkling. I couldn’t believe the level of detail that was put forth into the services I was provided. I can’t say enough good things about them!