Fullerton Kimball Currency Exchange

Went here to verify my identity for people’s gas. They charged me $ 5. People’s Gas told me they should not be charging to verify identity. Shady!

Yikes! I mean that. In fact, I’ll say it again — YIKES!
If you find yourself in this place, you’re either desperate or lost, it’s like the Ship of the Damned. I, like nearly everyone else in the place, came here as it is an authorized payment center for all Chicago utilities. Baby needs her gas (***shakes fist at Peoples Gas***) and I’m on the cutoff deadline, so I came to the closest payment center in order to keep my hot water and oven going. Egads, I’ll not make that mistake again!
The first thing you notice as you enter is that the place is filthy. Whether it’s just dirt or accumulated funk from the permanent misery induced miasma that lingers about this place is debatable. I’m just sayin, I’m not Miss Fussypants by any stretch of the imagination and I actually wondered if I might contract TB and/​or an STD just being in the joint. Purell city, my friends.
The next thing you notice is that everyone in the place is unhappy and generally being rather vocal about it. I watched a woman in a wheelchair try to get up to scream at the woman behind the counter. She was unable to and so spun around screaming/​swearing at the top of her lungs instead, narrowly missing several children and quite possibly introducing them to some four letter words they were previously unfamiliar with. It’s a long line (I was in there twice, both times 30+ minute lines) so you really get an earful as nearly everyone winds up yelling at the employees. This place is the opposite of happy. I mean, think about it, if you’ve come here, chances are you’ve either had, or about to have, some vital utility disconnected. Not quite the recipe for good times.
The third thing you’ll notice is that the staff is a bit on the slow side. Maybe this is because they deal with desperate, miserable people all day and they’ve had the life sucked out of them from witnessing the endless cycle of poverty or maybe they just don’t give a damn, I have no idea. I had to explain to the gal 6 times that I wanted to pay my PG bill using 2 different debit cards and the remainder cash. Not an easy order, I acknowledge, but I wrote it out for her. I wound up having to just go pull cash and stand in line again as it seemed to be too complex of an operation for her to perform. I’m not sure though as I could only catch about 1 out of every 4 words she muttered. I see why people scream now — it’s out of total and complete frustration. In any case, she was nice enough in that she didn’t outright scowl at me, so there ya go.
Last thing you’ll notice — I won’t be here ever again. It is a currency exchange, I’m not expecting much, but this place is enough to make Mary Poppins depressed/​suicidal. I’ll pass.

jenny was considered lucky, the pain she endured paying the gas bil she got off easy. i went into the same biz to get a money order and learned a lesson on Know Your Merchant ! the person i talked to at the window is probable retired in some cool climate by now. i went in on two seprate occations and the person at the window would issue me a money order for ten percent of the value i requested, but would charge me full value. but i caught it before major problems occured the second time
the first time the biz i mailed it to thought i did it on purpose to buy more time. the currency exchange made me wait two weeks to review tapes to see what happened, so after two weeks i had to call every day to get the refund without so much as we are sorry, no apology
so jenny got off easy, the math part should have been a lot easier to follow.