Fuzzy Dog Daycare

I normally take take Tasha to Furtastik for grooming. However they didn’t have any open grooming appointments so they suggested I call Fuzzy Dog day care. Not only do they have a friendly staff they did an EXCELLENT job grooming Tasha! She looks fantastic! I highly recommend Fuzzy dog grooming services.

I hardly write reviews but I have a hard time letting this one go…
I have been using fuzzy dog since my pups were 5 months old (they’re now 1.5,1 yr old). They love going to day care, and they would be exhausted when I picked them up after I got off of work. Stacy is great, and you can tell she spends time with the dogs because she gets to know their personality.
I’ve boarded the dogs twice, and the second time was the last time I allowed my dogs back at fuzzy dog.
They don’t open until 10 am on Saturday. But I had asked when dropping the dogs off if it would be OK to pick them up like an hour early (I was told that wouldn’t be a problem). My wife shows up at 9:15 to pick up the dogs, but no one is there to answer the door. By 9:45 with constant ringing of the door bell, and trying to call the phone # (which was temporarily disconnected) my wife had to leave to pick up our son. She then returned to get our dogs at 10:15 to have the door opened by a bloodshot eyed employee who looked as though they had just woken up.
I was livid! It was clear my dogs had been left in a cage over night for 15 hours.
I had then called their other location furtastic to try and get a hold of the owner whom I was plain and simply looking for an apology from… She had nothing but a list of excuses and told me it was against their policy to have owners pick up their dogs early unless arrangements were made prior to pick up… (Which they were).

I called around to a few groomers within walking distance this morning after my 100 lb. Husky/​Rottweiller rolled in a big ol’ pile of poop while out for a walk. I asked Stacey at Fuzzy Dog if she could possibly fit him in immediately for a bath and she was more than accommodating! I took him straight there and within an hour my fuzzy dog was fresh and clean (and no longer covered in poop). If that’s not great customer service, I don’t know what is! Will definitely return next time he needs the works for grooming. Thank you so much Stacy!

John was extremely patient when we came in just before 4 to get our dog Roscoe’s nails trimmed. (Trimming is available 10 – 4 so we were pushing it to begin with). Our dog was extremely anxious when he heard the other pups in back so John was kind enough to do his nails in the front lobby near us. Roscoe was extremely fidgety and whiny (we don’t take him nearly enough) but John didn’t mind; he was persistent and ensured that Roscoe left with perfect paws. He’s a saint and we will be back!

My dog loves this place. She starts walking a little bit faster once she realizes where she’s going. Plays all day and is wiped out from having so much fun. The employees are great. Friendly and let me know how she’s doing every day. Nothing but a positive experience from us.

Called to make a appointment, and got in the same day. The young lady whom took my little guy in was patient and understanding to MY concerns and worries. She did a great job. He looked like a new dog, clean as a whistle! I was headed back at the appointed time, and she called to say he was ready.

My dog loves getting his nails trimmed here. Anywhere else I take him, he seems to look terrified. Definitely recommend pet owners to come check this place out. Everyone’s nice and there prices are pretty decent. Very glad I decided to give Fuzzy Dog a try (: I’ve been coming here for about 6 months now.

I took my Tibetan Terrier, Rusty there last weekend for the third time. All three times they did a great job cutting his hair. Rust seemed to even enjoy himself. The staff is very friendly and helpful. Their prices are reasonable as well. I am very happy with them. They do a great job and seem to understand how to run a business as well.

We took our dog Moses to get groomed for the first time today at Fuzzy Dog. It was a really nice setup with all of the little dog cubbies for doggy daycare and the whole area was very clean. Grooming took less than 2 hours and our dog looked great! I also always check for Knicks and cuts to see if the groomer took his/​her time. There was not even one which lets me know our dog was treated with care. We will definitely be back for grooming. Having some specials during the week is a definite plus to get people coming back. I know that will keep us coming.

We have been bringing our dog, Fez here since we got him about 8 months ago. I work strange hours, so I sometimes only do a half day for him and he doesnt want to leave! Gulia, Stacie, and the other girls are great. I even called at least twice on Fez’s first day there and Stacie totally understood. There are some bad/​scary doggie day cares out there-i’ve worked at one if them-​but this is one of the good ones

After buying a grooming groupon for fuzzy dog, I took my 4 pound shihtzu mix to get groomed. I loved this place at first! The staff was very friendly and groomer did a great job. I continued to take my dog for the past year. This week I took her for her warm weather grooming, and I am HORRIFIED at what happened to my little baby. I will NEVER bring my dog back here again and urge everyone to stop getting their pets groomed here!
When I picked up my dog from her grooming this past Monday, they informed me that they had accidently cut her leg (back right leg, where there is a lot of extra skin). Now, accidents happen, I am aware of this, and this is not the problem I have. It’s what the groomer chose to do to resolve the problem. Instead of keeping my dogs health and best interest in mind, the groomer chose to GLUE the cut shut with liquid bandage. Her leg was covered in the stuff. Because of this, I was not able to see how bad the damage really was. It just looked like a skinny little scrape. Until 3 days later when the liquid bandage BURST open revealing a horrifying 1.5 in long and .5 in wide wound on her leg that, thanks to being covered in the glue, had become infected! The wound was oozing, and my dog could barely walk. Needless to say, I rushed her to the emergency vet.
The vet was absolutely shocked and disgusted that a groomer would cover a wound that large with liquid bandage which he says is basically super glue. The vet is very experienced, and informed me that he had actually been a groomer for 5 years prior to becoming a vet. He was absolutely shocked that the groomer did not advise me to go straight to the vet, and offer to cover the bill since it was their accident. In reality, when I picked her up and asked if there was anything I should do to take care of the seemingly small scrape, they simply said «nope! It will be fine with just the liquid bandage.» This groomer, who I recently found out was the owner of the place, obviously does NOT have my dogs best interest in mind.
The vet had to intensely clean the wound, treat it, and put my little 4lb girl on 2 medications to treat the wound and the infection caused by it being covered in the glue. My 3 year old little playful dog is now having to wear a CONE on her neck for 4 WEEKS while this huge wound heals.
While we have been in contact throughout the week about what has happened, the best we have gotten so far is that if we did choose to take her to the vet they might «help pay for it.» Excuse me?!? HELP pay for $ 150 vet bill, caused by the cut YOU tried to cover up and say was no big deal?! NO. The owner should be just as horrified and saddened as I am at what happened and should gladly be paying the entire vet bill AND refunding me for the $ 40 paid for a grooming session that has caused my little girl so much pain.
Luckily, my boyfriend and I have closely documented this disgusting situation with numerous pictures and receipts. We will NOT let this go until Fuzzy Dog does everything they can to fix this horrible mistake. I will say one more time, had they just admitted to the accident, told me to go to vet right away, and covered the bill, I would have NO problem. The only reason I am absolutely livid is because of the sickening cover up they tried to pull off at the expense of MY DOG. PLEASE think twice before having your pet groomed here… This situation could happen to your pet next.

Update — I loved it when Kristal owned Fuzzy Dog, but I have not been quite as happy since they changed owners. Sure, it looks nicer, but it’s just not the same. I now send my dog to Doggy Dojo.

I’ve been bringing my dog to the Fuzzy Dog Daycare on Elston a few times a month for the past 10 months. The girls there are always pleasant and able to address any questions or concerns I may have when I pick up my dog. They make sure to let me know how he does each time, since he isn’t there every day like some of the other dogs. I always know that he had a great time at daycare when he comes home and goes right to sleep! Plus it’s great to know that whenever I need to board my dog, I know he’s in good hands and always has a great time.

Showed up to the Ashland location, and the girl working there refused to show us the facility. She said it would upset the dogs, but we just wanted to peek in windows, but still she refused. Red flags!
So, we set up an appointment to see the other facility on Elston. We were told to come any time after 2pm; we arrived at 2:30. The front office was dark, and no one there. We rang the doorbell multiple times, called the office twice (heard the phone ringing) and waited for 15 minutes out front. During this time, we could see dogs in one room barking at us. They were unattended. Finally, a girl (who appeared to have just awoken from a nap… no joke!) answered the door, claiming she couldn’t hear the doorbell or phone.
Upon checking out the facility and interviewing the employee, we found out the following:
1. Typically, there is only one employee watching all of the dogs.
2. The employees have no special training with dog care (breaking up fights, dog emergency training, etc)
3. If dogs fight, they simply spray them with a hose!!!
4. The entire facility was boiling at about 90 degrees!
5. The «outdoor area» is a small alley way of concrete.
6. The employee was in pajamas and seemed extremely unknowledgeable, unprofessional, and generally spacey (she contradicted herself, had no answers to questions, and appeared discombobulated and confused).
We’ve read some positive reviews about this place, so perhaps it was just a bad day… but at the very least, it should be known that at least one of these employees (who works there alone 3 days a week), seems totally incompetent and I would not leave a plant with her to tend to for the day!

got my dog groomed here. not sure what happened to him but after i got him, i couldn’t pick him up without him crying. i thought he had broken ribs or something. not cool.
I would never ever recommend this facility. My dog is now groomed at PetSmart by a very competent woman. I told them about how my dog was in pain and I could not pick him up for one week without him crying in pain fter I got him groomed at this terrible place, Fuzzy Dog and they suggested he might have been hurt while getting groomed. They were puzzled because they said he was very calm and stood still the entire time he was groomed at PetSmart. RED FLAG people! If you want to risk your animal getting hurt, take them here. If not, FIND SOMEWHERE ELSE!

I’ve shared a review on Fuzzy Dog’s sister company, Furtastik, but thought I’d share one here, too.
My dog is totally neurotic. He’s a rescue and since we’ve rescued him, we’ve had the pleasure to identify a myriad of awesome behaviors including leash aggression, anxiety, depression, and general moodiness. He also tinkles on the floor if you show him any affection within the first five minutes of meeting him. Awesome. All that being said, we’re super selective about who/​where we allow our dog to be and this includes boarding, day care, and grooming facilities.
Fuzzy Dog Daycare is awesome. Not only does my dog spend the occasional day there (for daycare), Gulia grooms him and does an amazing job. I love all of her staff, and they seem to love the dogs they’re around. I pick Shane up and always ask how he did (since there are times he gets moody with other dogs) and they are always amazed that that’s even an issue at times. They say he’s relaxed, happy, and playful when he’s in daycare. This ultimately reflects the staff, since he feels safe when he’s there.
As for grooming, my dog is also difficult in that department. He’s got giant paws that tend to pick up half of the neighborhood’s garbage, and Gulia always manages to get them cleaned out. She also somehow always manages to decipher what I mean when I give her a variety of complicated instructions like «Short, but not too short, and his paws should be cut, but not so much that it looks different from the rest and the ears should be left curly and his face should be shaved, but make it look natural.» I mean, could I be any more obnoxious?
Fuzzy Dog is completely out of our way, but I’m happy to make the drive to keep going to this place. We love Gulia and her staff!!!

When this business was ran by Kristal, I would have rated it a 5 star place, hands down. My dogs LOVED it. However, the business has changed hands. My dogs recently stayed for a week. Upon pick-​up, no one could tell me how my dogs were during their stay. One of my dogs is quite sensitive, and she wasn’t her usual happy self at the end of a vacation to doggie play land. She was meek, with her head down and her tail between her legs. She actually hid behind my husband when a worker came to collect payment. Certainly NOT a happy dog. Her odd behavior coupled with the fact that NO ONE knew anything about my dogs’ stay makes me wonder what really went on. I won’t be back.

My husband found this place when our usual dogsitter friend was out of town. We had our yellow lab here for 2 nights, and we picked her up happy and tired. Hours are pretty flexible, friendly staff, the place was clean, and there was a nice open area for the doggies to play. I would definitely bring her back :)

Fuzzy Dog’s staff has only been dealing with dogs for 1 year. The staff is not well trained. I’m better of going to Pet-​Smart. They do not know enough about different dog behaviors. if you care about your dog make a U-​Turn and go elsewhere! KOVEN DOG TRAINING COME BACK WE MISS YOU!

I definitely recommend Fuzzy Dog. I had a predicament because I adopted a puppy just a week before I had a vacation planned. I had family and friends willing to watch her, but being a puppy — she required a lot of attention!
I e-​mailed a few boarding facilities and Fuzzy Dog (Kristal in particular) answered my frantic e-​mails and was so accomodating! She even offered (and did) let the pup out every 4 ½ hours through the night!
I wasn’t going to do daycare for my pup, but Kristal is so great and my puppy loves Fuzzy Dog so much that I am going to make it a weekly event!