Gold Realty

Tread cautiously when using this company. For 3 years I was a tenant of a decent building that was managed by AP Gold. The company’s business has declined rapidly in the last year. Their office closed — and is now run out of a PO Box (no notification to the tenants resulted in rent checks not being cashed for months), snow removal rarely got done, and general maintenance calls never got addressed. The price of rent became the only reason to stick around, however you get what you pay for. My advice is to look for better service elsewhere.

In the beginning, our condo association had no problems with them. They took care of everything they were supposed and were fine. Now, after a careful examination of records, we’ve found a lot of money missing and are filing suit against them. I don’t know all the specific details but we’re talking hundreds of thousands of dollars.

AP Gold management is horrible. My condo association continues to use them becasue they have had a hard time finding a replacement, but it is at the point where our continued relationship with them is borderline unconscionable. They are wholly unresponsive and as others have observed impossible to reach on the phone. They do next to nothing for the money. At the moment, I have been trying to reach anyone at their office for five days so that I can get documents to re-​fi my condo. Good thing I am not in a hurry, because they have neither emailed nor called me back. I cannot think of a single good thing to say about them or a single thing that they have done to earn our business, let alone anyone else’s. Stay away.

******FRAUDULENT COMPANY!!! AVOID AVOID AVOID AVOID!!!******
***UPDATE***
After writing my original review, I’ve been contacted by other buildings who have/​were/​are also concerned about losses and missing money while with APG. If you are in the same situation, please contact me — there is a growing group of associations who are missing monies and who are interested in pursuing legal action.
MAKE SURE YOU UNFILTER ALL Unilocal REVIEWS (AT BOTTOM) — MANY MORE COMMENTS LIKE THIS ONE ARE NOT SHOWN.
I cannot overstate how terrible AP Gold is. AP gold has «managed» our 100+ condo building for over 10 years. We’ve recently discovered during that time, our accounts had close to $ 150,000 missing from them. At the risk of slander I can’t say more, but as a result, our board was forced to review all of our accounts which found inadequate internal controls, poor (if any) ledger keeping, and countless errors. This resulted in countless numbers of excuses to our board by APG. When we threatened legal action, APG asked for «a few weeks» to repay the money which it did en masse (creating DEEP concern as to where that money came from… ponzi?).
We’ve since had to hire a new attorney, management company, revoke all authorizations from APG, revoke electronic debit authorizations, report APG to the IDPFR, and close all open accounts for fear of further losses.
AP Gold also has terrible communication — his office uses a
address, the staff are often asking for documents two and three times, and getting someone on the phone is next to impossible. Maintenance was poorly done, if at all handled, and follow up was next to nothing.
You’re better off seeking management services from Bernie Madoff than APG.

ABSOLUTELY HORRIBLE! If you hire this company, you are a complete fool. They are unresponsive and downright unprofessional. Everyone working there should be embarrassed.
I am working with my condo board to have them removed from our property.

Ah AP Gold, where do I begin?
A long long time ago, my husband purchased a condo, his first. A few months later as he was chatting with neighbors, he asked when assessments were due…“at the end of the year?” he enquired. Nope, monthly. But, wait, we didn’t even know how much to pay, who to pay, when… surely this must be a mistake. As if AP Gold had the place bugged, shortly thereafter we received a collection letter from a law firm. Having just graduated from law school, I thought I would call and talk to the lawyer and explain that we 1) weren’t aware of the assessments 2) had never received a coupon book 3) would be happy to pay and please send us a coupon book.
The attorney told me «what you’re going to do is pay your assessments and all of the late fees, and then you are going to pay all of my attorney’s fees and then you’re going to make sure this never happens again.» Lawyers. Scuzz buckets. Who was it that said «first we kill all the lawyers» because that person was a genius. Wait, that would include me… and a couple of friends… ok, maybe it should be «first we kill all the typical lawyers e.g., ones without a conscience.»
I then contacted AP Gold. They apologized profusely for not having sent out the coupon book, admitted complete fault, removed all late fees and promptly sent out a coupon book and «welcome kit» — 6 months after moving in.
Fast forward a couple of months and we receive a bill. The bill has a couple of charges on it for about $ 300 for that fine lawyer’s time. I contact AP Gold and tell them I am not going to pay for a lawyer when they could have just picked up the phone and called me or, I dunno, SENT A FRICKIN INVOICE BEFORE HIRING AN ATTORNEY???
Then the battle lines were drawn. It was January or February of 2005. Payments were made with conspicuous notes that there would be no payment for attorney’s fees. Calls were placed. While everyone in the office was very friendly, Alan Gold, did not care and was not budging.
Summer 2007. A Sheriff shows up at my door to serve us with a complaint requesting possession of the condo for failure to pay assessments. The war begins. After several court dates, the trial is scheduled and Alan Gold testifies. He testifies that the board gives him the right to act how he sees fit and no where does it say he has to send a letter before hiring an attorney. He testifies the account is several months behind in assessments. The judge asks him directly — they’ve provided records that the assessments are current and that you filed suit based upon these unreasonable legal fees and late fees; are you saying that there are ACTUAL assessments due as of today’s date? «Yes» Mr Gold replies. Any records to corroborate that? No, I don’t have my file.
The judge tells Mr. Gold and his attorneys that he isn’t going to make us pay for attorney’s fees when they could have picked up a phone and called instead of hiring an attorney. He also tells them that he isn’t going to make us pay for attorney’s fees beyond that day’s court appearance, so they shouldn’t be dragging it out.
I offer settlement. Gold says no settlement, only payment plan. I explain it will end up costing the association a lot of money because they are going to have to pay for legal fees. They’re confident they’ll win; payment plan or WAR!
I choose war. Thankfully I am an attorney so I can defend on this without actual out of pocket (never mind my time). Memorandums are exchanged, charts prepared; time after time I cannot believe that they won’t be reasonable and settle. I attend a board meeting to grill Alan Gold in front of the board; they say that it’s their policy to send out notices PRIOR to hiring an attorney and that this isn’t the place to discuss this matter. I expose Alan Gold’s false testimony that he didn’t have to send out notices and could hire an attorney whenever; no one cares. Goodbye, it’s an executive only meeting now, closed to owners and residents.
Fast forward to fall 2008. The most recent bill from AP Gold is now in excess of $ 5000.00 — all this for a bill of around $ 300. The judge denies all of their attorneys fees from August 2007 forward (as promised and as I had warned them time and time again). I OFFER to pay 1000 towards attorneys fees and 350 towards late fees, just to have this all over, because of course Alan Gold didn’t see fit to even show up in court for trial that day.
It ended up costing the association $ 4000 + in attorney’s fees to collect their $ 350.00. Genius.
And we have Alan Gold to thank for that.

The other reviewer has it right — AP Gold’s apartments are reasonably priced, but they are very unwilling to take care of any maintenance issues, so you don’t want to live here if you’re not the handy type. Shortly after moving in, the doorknob on my bedroom door broke and I asked to have it replaced. The maintenance guy came in and removed it altogether — no doorknob at all. I complained several times but they did nothing, until finally they came in and installed a new one because I am moving out. The new one is a totally different size than the old one, though, and so there is a hideous unpainted area around it. I asked them to repaint, but they are making me do it, and are making me pay for the paint. This is just one of many little things — the dryer was broken for at least 80% of the 2.5 years that I have lived here, the light in the hallway has been out for several months, etc. Calling won’t get these things fixed — in fact, they’re really rude and offensive when you call and ask for basic maintenance.

I lived in an A.P. Gold apartment for two years. The apartment was very reasonably priced and in a great location. Building maintenance such as snow removal and common area cleanliness was good.
When our new stove malfunctioned and caught fire, they replaced it with a very used, filthy one. We never used it but got stuck paying out of our security deposit to have it cleaned anyway, which I didn’t think was particularly fair, especially since we had to wash the walls and repair everything damaged by the small fire ourselves. The apartment walls were teal, red and silver when we moved in, the agent said «we like it this way and aren’t going to paint it». We were fine with the colors but upon moveout they tried to stick US with the repainting bill. There was quite a lot of nitpicking on the move-​out walkthrough. Make sure you get EVERYTHING in writing if you want your deposit back.
Otherwise, it was a pleasure to live in their building and having learned the hard way how to deal with A.P. Gold, I would rent from them again.