H & B True Value Hardware

This hardware store is the best. Excellent inventory for a small store. Knowledgeable and always available staff, usually greeting you upon entry. Quick in and out. No Hassle return /​exchange policy. Easy street side parking out front with no meter to feed. Competitive prices. Open until 6 pm and open on Sunday. I go here first and save myself the hassle of big-​box store wandering and walking.

This place is the best hardware store in the area. Friendly, helpful staff. Good hours, great selection. You pay a little more than Homo Depot, but that’s 20 minutes away! And they’re clueless. These guys are actually helpful. I come in for a nut or bolt or bracket r whatever, and as I pay for it, I rack my brain for what else I may need. I usually tell them I will be back soon, and as sure as shit, I am. This is your 1960s mum and dad hardware store. Go nowhere else, unless you’re looking for a truckload of drywall and studs etc.

Found everything I needed here. The prices were reasonable. Best of all, the employees were super friendly and helpful.

I’ve been going to this hardware store since I was a kid in the 60’s when it was OK Hardware and still go there when I need something for Mom’s house. Wouldn’t have it any other way. Great selection and staff.

The cashiers at H&B for the most part are most attentive but at times could be more helpful. I think the chair should be removed, All should cashiers ask the customer before the the final check out. Phrase «would there be anything else» promoting the customer to think about other items he or she may want. Giving H& B a good chance to make more money, there fore giving them a better chance of a raise. To me It’s all about work edict., which to me begins at home. Remember this constructive criticism, no reflection on Joe or how helpful all of the help including the cashiers are!

This place is right around the corner from my house and has everything you need. No need to go to the big box’s. The girls at the counter always have a smile and the guys always know where everything is in and out in a flash!!! Thanks guys.

The staff is AWESOME! Everyone is quick to ask if they may help, and they’re very knowledgeable.
They have saved me time and money, just by asking a few questions. The staff truly wants to help and provide provide solutions.
Another great thing, if you only need one of something, like one screw, you can buy just one.
Been meaning to write a review for a long time, my apologies!

Very helpful staff. Prices are kinda high but if you need a small last minute item and dont feel like driving 20 mins to a big box retailer than this place is for you.

Great store! The staff is super friendly and very helpful. I love shopping local and these stores are few and far between. I buy stuff here even if it costs more and you should too. Let’s keep the small stores here!!! I had a glass block window and a part was broken and they made one. Fits great and was extremely reasonable. I love this place!

Helpful, efficient and affordable.
I enjoy going in here, was provided valuable information for my needs.
I suggest that they obtain
a way to minimize keys and organize the keys you do have. I love it that this place was able to cut my AirKeys!

I love this little store. The customer service is second to none. Screw the big stores where u walk a mile to find one nut or bolt. These guys are waiting at the door to help you find what you need. In and out in minutes.

this is an awesome place when you need to build a project, or if you are not familiar with kind of tools you need to get because they are so helpful, and know their stuff very well. I walked in and wasn’t able to name a specific tool I needed so I started waving my hands, trying to mutter out what I need and the guy that was helping me said «yeah, we have that». If you are in the neighborhood, and need some tools, this is def a place to go. You won’t be disappointed.

‘m in the trades. I live near Harlem and Foster. There is an Ace at that intersection that sucks. I go here. You name it they have it and if they don’t they refer you to the mom and pop place that does. Why would you go anywhere else?.

I had to have a window pane replaced. After multiple people telling me how great this place is I decided to check it out. They were right. Excellent customer service and a very quick turn around. This place is great and I will be back!

I was here again yesterday and they, again, had what I needed after I had been to Target, Walmart and HD looking for it. I think I have officially learned my lesson.
I openly admit that I don’t really love the cluttered, dim interior of this place. Luckly, they aren’t selling ambiance. What I DO love is that they literally wait at the front door and greet you and ask what you’re looking for in the least pushy way imaginable as soon as you walk in and lead you directly to your desired item. It’s a great strategy — does anyone wander into a hardware store like this on a whim, just to «shop», um, no. I’m there because my $&!# is broke and I need some help — S.T.A.T. so I really appreciate their direct, down to earth, friendly approach. Also, my mom was helping me with something this weekend and we ran out of a supply and she walked up there and came back raving about how helpful they had been for her and that she was in and out of there in under 2 minutes. No B.S., no upselling, just competitive pricing with no drama. Honest help with reliable products — Isn’t that what business is supposed to be about?
Keep it up H&B. I hope my other neighbors keep rolling in here. It would be a tragedy to lose a neighborhood place like this to a big box store.

Nice neighborhood hardware store in Jeff Park!
Right when we walked in, we were greeted by someone who asked what we were looking for and showed us where to find it. We were seriously in there only three minutes – tops!
Expect to pay a little more than you would at one of the big box home improvement stores, but, hey, it’s always nice to support the local businesses.
We will definitely go back.

I have hearted them forever but they really made today shiny and bright
1. Walkable
2. They stand at front door waiting to assist
3. Our hot water handle has leaked for 7 months — they literally took the valve out of my hand and fixed it for me for $ 3
4. They are next door to the liquor store
5. They have a special on solar yard lights — 14.99 for 4 — original price 24.99
6. No meters
7. Um the liquor store

This places is amazing. For a retail store. You are greeted at the door. They ask what you need and assist you at finding it. This is what a hardware store is supposed to be like. Forget about shopping at the big box stores. These guys are in the neighborhood (if you live near Milwaukee & Foster) and like when you visit their store.

As soon as you walk into the store there is someone waiting at the door to help you find exactly what you need. They have all the typical items that you would expect to find, plumbing, paint, nuts & bolts etc. and also also repair small engines (lawn mowers & snow throwers) and windows.
You will not find customer service like this at any «big box» store.

If you think mom & pop hardware stores are too expensive, think again. H & B frequently runs 10% off coupons in the local paper. Even if they didn’t, I would still go there. They don’t stock items because they can get them cheap from China. They stock what works.
Take dryer vents. Did you even know there was a choice for dryer vents? I called them after the one I got from a big box store (mistake!) fell apart. I made a call to H & B from work. The owner answered. He determined which one I had and said «you don’t want that one. You want the less expensive one.» Now how many times have you had a conversation like that with the owner of Home Depot or Lowe’s? Thought so.
They also re-​screen window screens on site — bonus!
Parking: on street or across the street in lot.
Bus: Milwaukee 56, Central 85/​85A, Pace ²²⁵⁄₂₂₆