Handrup and Associates

Sad to have to add my negative review to the others. I actually was a patient for several years, without too much issue. I agree that they didn’t answer the phone, but they would call back after I left a message to schedule my appointments. But my last appointment (which was in January) I was overcharged. Not only was the appointment itself more than it had ever been, but there was a «45 minute add-​on» on my bill… and that never happened. I started off by calling the office in March (when I received the bill). I think I called again in April. Eventually I started calling every other week. I would get directed to call Billing. Then I would get directed back to the office. It all came down to the doctor, Dr. Radomska, and what she had put down for the billing codes, so it seemed no one could make any changes to the bill except the doctor. And apparently the office was leaving notes for her to call me to explain, but she never would. I’m willing to believe they left the notes, it just blows my mind that I was still never contacted. Eventually it became an email conversation (by this time it’s now August). It would take several days to get a response, and I would intermittently send an «any update?» message to try and move things along. The office was like «unfortunately there’s nothing we can do» (???) and they recommended that I make a new appointment so I could discuss the issue with my doctor. But if you have already overcharged me for one appointment, and can’t manage to clear that up, why would I schedule another one? I’ve spent 5 months trying to get this worked out, and in all that time you can’t make your doctors contact their patients to clear up billing mishaps? How do you get anything done? I even asked if Dr. Handrup could intervene, surely he would care since his name is on the office. But clearly not. So they’ve just lost another patient.

This place must be a joke! Noone answers the phone. Left messages for three months. I had filled out the new patient registered form a couple of times. The greeting on the answering machine directs you to fill it out and wait until the intake coordinator contacts you. Apparently th a ts a lie. Noone will ever contact you no matter how much you beg for someone to call you back. After over three monts of attempts to reach theese pricks, I still haven’t been able to make an appointment despite having an ambulatory referral. .I do not trust them and highly doubt that they can t a ke a good care of their patients. If I can take down that one star, I definitely would. Hope this can save someone time and sanity. I also hope they get sued.

Hands down one of the most unprofessional places I have ever been. The doctor is NEVER on time. I once had to leave before being seen because she was running 45 minutes late and had a meeting I had to get to. I asked the receptionist to have the doctor call me. When she did she gave ME attitude for leaving.
I have visited several times and I feel like she has never listened to my feedback regarding my medications. I got zero respect from her and she made me feel like like an idiot.
Just trust me… don’t go here. Avoid at all costs.

DON’T GO THERE!!! EVER!!!
I have to give it 1 star because I can’t give zero.
It is very simple, don’t ever choose them as your doctors!!! Office manager is beyond rude and unprofessional, they never get back to you, it takes weeks to get an appointment and when you get there, they don’t even have their paperwork in order. I didn’t even got to see the doctor because the office manager call security on me when I complained about this!!!
My experience has been so bad that I am gonna fill out a formal complain.
Again, NEVER, NEVER go there!!!

Don’t go here!!!
The doctor has never been on time; the wait is typically 30 minutes, sometimes longer – once more than 45 minutes. He & his staff never return calls, and generally when you call the office no one even answers. More than once my husband’s prescriptions have run out because no one in the office can even be reached to refill them. When we left a message threatening to sue them for malpractice we got a call within the hour, but that was the *only* time they’ve called back on the same day.
This is not just unprofessional and rude, it’s potentially dangerous. We’ve only been patients for a few months and we’re already looking for another doctor in our network.

This is probably the worst psychiatrist office in the city of Chicago. Stay away, stay far far away. And of course the office manager has the worst people skills on the planet which is quite upsetting given the nature of the business. The office manager has cursed at me and hung up on me while trying to get a hold of my doctor
This office has very high co-​pays, will never return your calls and treats you like dirt.
People that come here need help, these people do NOT want to help. Go somewhere else. Your mental health will thank you for it.
Before writing this review I tried talking to Dr. Handrup myself, but he also never returned my calls. Even after calling the emergency line during an emergency!!!
They refused me service until I paid this ridiculous made up amount that they had no back up documentation for. In refusing me service the abruptly stopped high doses of daily medication of which I suffered serious complications of.
My doctor did nothing but pump me full of unnecessary medication. I got a second opinion and my new doctor wanted to file a complaint against «Dr.» Handrup.
This group is terrible. I cannot stress that enough.

My insurance company recommended a psychiatrist who practices under the Handrup and Associates umbrella. See also reviews for Theo Handrup, MD. Upon reviewing their site I filled out the patient pre-​registration form and was told to expect a follow up call in no more than 2 business days. 2,3 then 4 days went by without a call, so I diligently got on the phone and called them only to be greeted with a voice message telling me that new patients need to fill out the pre-​registration form. I left a message explaining the situation, and the lack of a call back, and expected them to call me back the following day. Surprise, surprise nothing. 2.5 weeks later I have still never received a call back from anyone in Handrup and Associates office.
I find it extremely frustrating that after two tries I have yet to hear anything from this group. You would think that a doctor’s office, especially a doctor’s office in this line of medicine, would be more professional. I guess not!