Hartgrove Behavioral Health System

If I could give 0 stars, I would.
This company is here to make money and THAT IS IT.
Leaving an ER I was told I would be brought to Illinois Masonic and instead brought here.
The woman doing admin was rude and would not explain why I needed to sign any of the paperwork she was throwing at me.
I signed a five day. But beware, if you go in on a Friday, your five days don’t start until Monday because, as staff will tell you, «weekends don’t count». (How exactly does that work if my insurance is still paying you to take care of me?)
I spoke with my Dr. (Dr. Benson) a total of five times. The first time I told him I cut myself as a negative coping skill his response was «I’ve never heard that before». Really? You are an old psychiatrist and you have NEVER worked with patients who self injure?
He did NOT put my medications in the nurses book correctly, in fact adding more Klononpin to keep me sedated throughout the day. But if you stay in your room and don’t go to the «groups» (which very often don’t happen because their excuse is always that they are «understaffed») they will put in your notes that you are depressed.
They offer no activities to do on your own, this includes books. It took a number of staff and nurses just to find an English Bible in the entire unit.
They often put patients that are developmentally disabled with the psych patients, they do not know how to handle them and they allow these patients to frustrate the patients that are there for treatment. There are patients that urinate on themselves or throw their urine and feces on patients and MHW, and it’s the unit managers that are the ones to clean up because you couldn’t get maintenance to come up to save your soul.
you have too much down time, which they call «quiet» or «transitional» time and except you to do nothing. you aren’t even allowed to socialize with other patients unless you are in the day room, which half the time is locked because of the quiet time.
the staff is constantly overwhelmed, rude, and has absolutely no knowledge as to when there is a doctor, therapist (who I saw once in 8 days for five minutes), or social worker (who, just in case you get a black woman named Keisha, RUN, because she lied about my discharge more than once and tried to put it on the doctor).
this hospital needs to be reviewed by the Hospital boards because they offer minimal treatment when patients are begging for groups, things to do, to be able to talk to their therapists about their troubles.
DO NOT GO HERE AND DO NOT LET THEM SCREW WITH YOU.

Hartgrove Hospital sent me to Albany Care out in Evantson, IL after I had a nervous breakdown and they told me it was my best choice for recovery. They lied because Albany Care is a travesty of horrors. The Patients are over drugged, many have cardiac arrests, many walk around like zombies. Many of the patients are not fit to go back out into polite society. They beg around the neighborhood, and Albany Care is getting rich off their patients medicare, medicaid, social security benefits, and managed health benefits. They are not given life skills, independent living skills, legal representation as to understand what they are signing, and many can not read and write. Some thing needs to be done about both Hartgrove Hospital and Albany Care.

Do NOT send your adolescent child to tHartgrove Hospital. We were conviced to sign our child in and it was a big mistake. Kids were constanly beating up on other kids. My son was personally spat at by his roommate. Their only concern was if my insurance company was paying. Thank god they are not on the approved provider list and we were forced to move him. My recommendation to any parent would be to do your research first before allowing any psychiatric hospital to get their hands on your child. Once they are in you no longer have control of them as a parent. Be very cautious. His new hospital does not require the doctor to communicate with parents about his health care plan. They leave it to a thearapist which only works the standard 9:00 — 5:00 Mon-​Fri. Major red flags are going off here.