Hi-Bee Cleaners

I used this place for years until the following:
1. They lost a very nice shirt from Anthropologie. First they said that they already gave it to me and then said that they never got it. Totally unprofessional.
2. I brought a Hugo Boss suit to be tailored. We decided that they would a) take the shoulder pads out, and b) shorten the sleeves. When I came back to get the suit they forgot to take the shoulder pads out so I had to come back for it. When I came back and took the suit home, I looked at the buttons on the sleeves and was horrified. The tailor folded the sleeve under, sewed it, and simply moved the buttons up. Two of the buttons were literally sewed over no button holes. Never in my life has I seen such poor work and they charged me $ 30 for it!
DO NOT COME HERE WITH ANYTHING OF VALUE! All they are good for is dry cleaning a simply shirt or pants.

Cindy is friendly, great with customer service AND a very good seamstress (not all dry cleaners are good at that). She is also so friendly at receiving packages.

Cindy is very helpful, sweet and does excellent alterations and cleaning.
She accepts our packages for UPS & Fed Ex too.
I have used them for alterations and cleaning, and they were very good for both. No problems. Reliable. Decent price. Convenient

Hands down the best dry cleaners Ive had the pleasure of dealing with. From the moment you walk an and are greeted with the friendliest smile and tone to the pickup of my garments, it has always been a pleasant experience. Cindy has done a great job and I have yet to come across any downsides to her service or the company.
–The turn around time is very punctual if not early
–I am a very picky individual and the service exceeds my expectations so that’s saying a lot!
–The staff is pleasant to deal with and understanding, something Ive had bad experience with at other locations
Bottom line, I would recommend this to anyone looking for the full package on the service you are receiving; excellent customer service and exceptional work!

Had to write this review after seeing the 5 stars given before me. We’ve used Hi-​Bee since we moved into the building based solely on convenience. After 6 years of mediocre service and botched alterations, we finally decided to find another place. I hate to leave, but sometimes you just need to move on.
A few things to note.
* She’s paid to accept our packages, it is not something she does out of the kindness of her heart.
* I brought in a brand new shirt that was returned to me with a large grease stain. She denied it was her fault.
* Laundry is not done on premise, sometimes it takes 3 days or more to get items back
* Her alterations are hit or miss. Often the stitching is crooked
* She is hard to understand and we felt we were over charged on multiple occasions.
* Prices are $ 2.50 laundered, $ 4.75 dry clean. She often defaults to dry cleaning even if we explicitly asked for laundered.
* I bring these points up because we finally decided to spend a few more minutes to go to a different cleaner. We wouldn’t change cleaners unless it was necessary, and we felt it was time to go.
Cindy, sorry about the poor review. We’d love to come back but can’t justify it until the level of service and quality improves.

Great and friendly cleaners. Very fast and easy, and Cindy is always very friendly. A bright spot in my afternoon picking up my clothes. Definitely consider this place if you’re in the area. She pays great attention to detail and the prices are very affordable.