iCracked Professional iPhone, iPod and iPad Repair

Horrible customer services when I called for a quote. They refused to tell me the price and wanted me to come in without knowing a price range. The representative hung up on me when I said I need to know a price range to repair the screen for the iPhone6 plus before I decide if I want to make an appointment.

James fixed my iPad for me. Quick, reasonably priced, and helpful! Would use them again! (Although I hope I stop dropping my electronics and don’t have to!)

Super great friendly service and my phone is working great even though he told me it was a bad screen break.

James was great. Very professional and detailed as he fixed my cracked screen two hours after I contacted him and in less than 45 min. I would highly recommend iCracked and James to anyone!

James was great. My iphone screen cracked while I was in town for a conference and Verizon nor the Apple store could help me. iCracked was very easy to use and James responded within minutes and came to my hotel lobby at a convenient time for me and the screen was replaced in 20 minutes. His communication and service was very professional, thorough, and complete. Highest recommendation for iCracked and James!

I desperately needed my phone fixed after I attempted to fix the cracked screen myself-​the day before my housewarming party of course! I had never heard of iCracked until it popped up in a Google search and I figured I’d give it a try. I requested a quote and received a response within a few minutes from a tech, James Tanzar. He called me to learn about my problem, gave me a reasonable quote, and set up the appointment. He met me at my place at the arranged time-​within a few hours. He fixed it right before my eyes. He was professional and friendly. I highly recommend iCracked and James.

I felt devastated when I dropped my phone in my driveway and picked it up to find a shattered screen. After frantically searching on google to find it would cost me $ 270 through Apple, I panicked more. Thankfully, my fiancé found iCracked.
I had James T as my technician. He arrived on time at a local Starbucks near my house and completely fixed my broken screen in less than 20 minutes. Not only was it fascinating to watch, but a huge relief to see the process happen and have everything explained to me. James was attentive, polite, and professional. I appreciated how open and honest he was while he was investigating the damage. I trusted him to get the job done and I couldn’t be happier with the result — not to mention at a fraction of the cost Apple would have charged.
Highly highly recommend James to anyone who needs service for their phone! It may feel like the end of the world when you crack your expensive device, but knowing people like James are there to help is a sigh of relief. Would go back to him in a heartbeat, but I sure hope I don’t have to!

James was great help to me. We met at a Starbucks close to my office and we were done within 30 minutes. Also was very friendly as well. I would highly recommend James and iCracked to friends and family.

This service was great. Only about 10 $ more than a brick and mortar store on the north side that I called, and they came and did it right at my place.
My tech was skilled and really nice. I would definitely do this again in a heartbeat, although I hope I don’t have to.

After my girlfriend dropped her phone scanning items at target, I was looking for options to repair her broken screen.
was listed in the advertisement section on amazon, but i clicked regardless. I was texted back immediately by a technician who drove to my place after explaining the process. within 20 minutes of Tech James T. arriving at my apartment building AT 10 PM ! Immediate, professional and personable service.
…And afterwards I accidentally gave him a 0 out of 10…
The only reviews James has received are all ¹⁰⁄₁₀ and a few 9s, except the ⁰⁄₁₀ I accidentally sent via text on 7÷16÷14. The value, product and service provided exceeded my expectations. I highly recommend anyone in the Chicagoland area who needs their iPhone fixed, Im not exaggerating, fixed, like new, within 2 hours of breaking it.
Thanks Again!
Adam & Erica