Illinois Vehicle

I have been with these guys for a while… unlike Christina, I go in and pay. Never had a problem, very curteous and friendly. And I sometimes forget that a payment is due; the reminder call is always friendly.
I thought I made a review about this already so I was pleasantly suprised there wasn’t one. Pics I took.

i put one star but really they deserve no stars. I have had this insurance for my vehicles for 10 months. up until I decided to use auto pay to make my monthly premiums I didn’t have customer service issues. Once i enrolled in the autopay program, disaster struck. This problem isn’t unique to just this location, I have had horrible experiences with several locations. After the first month of autopay, they had claimed I canceled my policy which wasnt true because they would have needed a signature to do so. Also, when adding a second car to my policy I was given an original quote, and then after making a payment was told I owed more money and that the original quote was wrong. It took me several phone calls that I had to initiate and no one ever returned my messages. I was given the run around. After 2 months of there irresponsible service i signed up with a different insurance company and canceled my policy with illinois vehicle in person, signing and dating documents, low and behold 1 day later they took out a payment from my checking account! I have tried calling differnet locations several times only to be hung up on. I ask myself if this is the treatment i get, just to make my monthly payments on time, what kind of issues am I going to have if I ever need to make a claim? well, i’m not sticking around long enough to find out, the rates were cheaper then the national, bigger companies but i will not give my money to a company that treats their customers like crap.