India Visa Center

Avoid this place at all costs. Very poor customer service. I needed a Russian visa and the route suggested by their staff was not the most efficient way to getting a visa. After several rounds of emailing questions that were never answered I hit up a different service that was so much better and faster.
Seriously, unless you like yes/​no answers and form email responses to your answers avoid this place like the plague. Never, ever trust your passport to these clowns.

My experience with Travisa Outsourcing was fine. But I should explain that I followed ALL of the directions on the website, brought exact cash, left the canvas bags at home, arrived within the specified time periods, etc.
There were about 10 people in line ahead of me when I showed up for my appointment to drop off my paperwork. Every single one of them was turned away with some sort of issue or problem with their application. Lesson — be diligent and follow ALL of the directions online!

I dropped off my documents on a Tuesday hoping to get my visa ASAP. I was told that since Thursday and Friday were a holiday, the consulate would be possibly very willing to get my visa processed and I could get my document back by end of the day Tuesday and Wednesday. I was told to come back during the pick up hours of both days. On both days, I got nothing. Moral of this story is that unless you get a text message or an email saying your visa is ready, don’t believe what anyone else here tells you about your visa being ready ahead of schedule. Other than that, I was very impressed with the service I received at Travisa. Here’s why:
1. Everyone spoke English and I was surprised to see that the staff working there were not of Indian descent
2. I didnt bring any bags because of what I had read on the website, but I had no problems with security because there wasnt any
3. Intake was super fast and easy
4. People here are EXTREMELY FRIENDLY
5. I was in and out within 5 – 7 minutes (each time I dropped off and picked up)
6. The location is easy to get to, right off the red line and close to the blue line
7. The website instructions and on the form were clear. Make sure to follow ALL the instructions. Travisa outsourcing accepts the applications and forwards them to the India consulate on your behalf. I think any rejections would be from the consulate, not Travisa
8. I like how they offer options for payment (credit card and cash) – bring exact amount for cash.
Just a quick tip for those of you who plan to apply for an Indian visa – make sure you sign INSIDE the designated box on the visa. I had to do my application twice because I was afraid of getting rejected because of my improper signature (some countries can be very strict on this)
Overall an extremely pleasant experience! I felt safer doing everything in person rather than mailing in my documents. Travisa made it easy! I ended up getting my visa in about 5 business days. Not too shabby!

The Travisa office in Chicago is probably one of the worst run establishments I have had to deal with recently. They try to put up a front of professionalism but in reality most of the workers are incompetent. Most of the people standing in line have had to visit the office more than 2 times, why? Because every employee has a different set of instructions /​forms that are required. I know people who have to visit the office 4 times and still getting bounced around. The best option is to mail in the application and start praying.

I was told my visa to India would take 2 weeks. It actually took 3 days! Yay!
Any visa generally requires a lot of paperwork and I’ve gotten enough visas to enough countries to know that some visa granters can be gigantic ass#0le$. Also, my situation was slightly more complicated since India had introduced a few rules that applied to me. The staff at Travisa Outsourcing was extremely helpful and explained everything with a lot of patience and courtesy.
I also saw a couple there that spoke very little English. A staff member was sitting with them and translating the application for them, something they’re not required to do.
I think if you look at the website carefully, follow instructions, carry the right documents and are proactive about your paperwork, they will match you every step of the way and make sure you get your visa.
PS — They say you can’t carry any electronics inside. But if your cell phone is set to silent mode, they don’t care.

Don’t trust all the information provided in the website. They do not update information as rules and requirements change (How many Indians does it take to update a website… haha… More than couple millions i guess. No offense. I am an Indian myself).This will result in delay in getting visa and also additional costs to the applicant. So be ready for problems in you application. The only good news for me was that i didn’t need the visa for another month. Good Luck

A mixed bag for me here. All in all the turn around time was good and some folks were nice but the lady at the desk was not only unhelpful but also someone who you had to go through, like an obstacle. She needs to go to a seminar inre to customer service. All in all I would hire someone next time to get me the visa if there was a next time which I doubt after this.

Not a fan of the Travisa Outsourcing office in Chicago. I think it’s a little ridiculous that you can only drop off your passport between set hours and then ONLY pickup between another set of hours. Even if you are in the area and they have your passport ready, you cannot pick it up.
Oh, and don’t get me started on their silly «no bags, no cell phones» rule. Why bother with it? Seriously, I don’t get it. I can carry more stuff through airport security than through the Travisa Office.
Feh.