Integrity of Chicago

bought two cars from them, but the second time was when they closed so I got caught in the middle. I loved this place and was always treat good. I wish they never closed.

It’s been over two years now since I bought my 2010 Saab from Integrity. It took a while to review, but thought it was now time. I went in knowing exactly what I wanted. Other than the drivers side seat heater not functioning, I am completely satisfied with the Saab. It runs and handles great — a good looking vehicle. Brad Pitt and his manager really were willing to work with me on price. I didn’t feel intimidated and we completed the deal fairly quickly. However, it did take a couple calls and a few weeks to receive my plates.

I went there to purchase a 2001 Audi A6 that was listed online. The salesman drove me to their warehouse. As I mounted his car, he told me it’s only two blocks away. But it was actually about a mile from the dealership. The Audi wasn’t even there. He claimed to not know where it was and tried to get me to buy another car that had way too many miles and no AWD. The next day, he called me and said the Audi is available. I immediately drove down there only to find him reclining on his chair saying, «Someone bought it just a moment ago.» (It barely took me 20 minutes to get there). He kept telling me to sit down so he can show me another car. At this point, I was sick of being lied to, so I left. About two days later, he calls me up asking if I’m still interested in buying from him. I hung up. If you want to be treated like a retard by a supreme douche-​bag, the Integrity of Chicago is the place for you!

I have to say that I am a skeptic when it comes to car dealerships. I don’t trust car salesmen. However, Lewis, Brad, and Don are good guys. I bought an ML500 from them. They fixed all of the issues and though I did end up with an issue 2 weeks later, they had the car towed to the lot and fixed the problem. They were busy so it took longer than I wanted (a week) but they are honest and genuine. They deal with you straight and that’s rare.
I plan to buy another car from them in the future.

I Don’t Even Know Where To Start With This One… I went to buy a Mercedes R 350 from this people, which was suppose to be my car number 8 in my life. In all of my previous dealerships I was more than satisfied, but not with this one. In a first place, the price that they asked for the vehicle was simply ridiculous … The test drive was kind of weird and through the all time the sales person Brad Pitt was trying to play the radio (so I can’t hear the problems with the car). I ended buying because the model and the millage was the exact one that I was looking for. After I sign the documents they gave me an one month warranty and asked me to bring the car back so they can fixed the 5 issues that we found. Two days later (May 18^th 2015) I brought the car back and they promised to fix it for 2 – 3 days. Three days after I left the car I asked if they are done with it and they told me that the car is on a working progress and they can’t give me exact day when it will be ready. Twenty days after that I went to get my car with my lawyer. The car was never fixed and I would strongly advice everyone to avoid that dealership!

Fast talking from the start. Should have run away instead of buying. Their 11k BMW has cost over 20k to keep on the road in less than 2 years.
Lights came on everywhere and they avoided any responsibility. Stay away! No Integrity there.

Bought a car, Jeep, for my daughter at Integrity. The car is sound, had it checked out by independant company and found only a few minor issues. Don, the man in charge, worked with me on getting them fixed. It was a good deal and a fairly easy process when I dealt directly with Don. Have had the car for a couple of weeks and everything is great.

Really nice salesmen but horrible business people and methods. Bought a car that needed a new tire. Took them about a week to find a tire and then they made me go pick the tire up. After everything i discovered a bunch of undisclosed problems with the car including gas tank wouldnt open, 2 cracked rims, bad tires, new breaks needed and more. I even ended up driving off the lot with an empty gas tank. I would not recommend anyone deal with Integrity because they are clearly there to only deal with drug dealers and other shady people that deal only in cash. Eventually they will get caught up.

This place is the worst dealer I ever been too. Drove 3 hrs to get a range rover which they said by phone was great and get there and the motor blew during test drive!!! All staff are rude ignore you and sit behind desk and tedt all day. Walked into this place and there was techno loud on the radio. The guy lqnce is a douchbag like the rest. Only Josh is the rral worker there. Do not ever listen to the mecanhics from there as they are dumb as shit. They know nothing about the car. The owner is blind to know he has worthless workers. If you do go only deal with josh… no one else…

If I could give them negative stars I would!!! They have beautiful cars but don’t be fooled! I’ve hade my car for 3 months and have already had two major repairs and a possible as I type!!! Customer service is terrible after you sign you name and get your keys. If you like something there I would suggest you take a mechanic or inspector. Don’t get caught looking at a vehicles beauty like I did!

I bought my Saab here because I thought this would be a reputable dealership. Turns out, after buying my car (which they tried to charge $ 1000 more than the price they had on the site days earlier) everything was wrong with it. When buying the car, it already had several problems with it. A window doesn’t go down, a mirror cover was broken and ended up falling off days later, driver’s side seatbelt doesn’t retract, a front spark plug is broken causing a horrible sound whenever I drive over a bump or rocky road. I left with a single broken key/​remote control. I had to buy a replacement right away because they can cost almost a thousand if I lost the only one they gave me.
After that, it took them weeks after my title and plates were supposed to come in for them to actually give them to me. I called week after week to hear excuse after excuse, all with bitchy attitudes. In the meantime, the transmission box broke that caused the car to shut down while I was in the middle of the road a few times before I finally figured out it was the transmission box that needed replacing. After that stint, the battery in the car died. When we went to buy a new one, we found out that the battery in our 2005 Saab was from 2000. What kind of dealership accepts trades with this many problems!!! And now the brakes are becoming problematic as well. I told the owner some of these problems while on the phone with him trying to get my title/​plates and he seemed mad that I didn’t go to them to service my car. He actually sounded like he was demanding I didn’t go anywhere but them. REALLY? Because you took such good care of it while it was in your possession, that you should rip me off hundreds of more dollars?!
I should have known from the poor care they handled my car with that maybe this wasn’t the best place to buy it. But I loved the Saab and besides the problems I just mentioned, the car looks great and it was clean. But I would have looked somewhere else had I known how many problems this car would have. Look somewhere else for a luxury car. This place doesn’t seem to care about the maintenance of theirs.

I had the worst car buying experience there ever!!! Yes they were helpful at first because they were hungry for a sale, after i found a car that i kind of liked but had a lot of minor cosmetic damages they promised me they would fix before i picked it up the next morning. Come the next day, i finished all the paper work went out into the lot and seen the car exactly the way it was the day before. There was a deep dent on the front panel, scratches and dings all over the car, missing side mirror, one headlight blown, and it gets better NO GAS!!! It was terrible, i shouldve checked the reviews before going. I dont understand how some people can be so dishonest, it makes me sick.

No integrity, should change the name! If you enjoy being disrespected and laid away by paying too much for a car, this is the place for you. If headache cars and repair bills are what you aim for, go ahead and buy here. If you think because the name of the dealership is ‘Integrity’ and you believe them to have any, you are badly mistaken. If you like getting jerked around and lied to, by all means, this IS the place for you! These people sell junk cars that are like lipstick on a pig. They do not stand behind anything they say or sell. It is amazing they have managed to last in business over a year,… oh yea, that is because they prey on people in vulnerable situations and falsify applications to the banks to commit fraud and acquire loans. These are the kind of people that give car salesmen a bad reputation, they cannot be trusted and their inventory is full of vehicles with multiple problems, surely to cost you plenty of dough down the road. Do yourself a favor and stay away.