Jaffe Cynthia

I am new to Chiropractic care. But, I first started at a chop shop (Advanced Spine something or another) and I knew it was not good.
I sprained my back and went to Dr. Jaffe at Egel Medical Clinic. She spends time understanding my problems/​pain. She works to correct the problem with adjustments, stretching and electrode therapy. Her hands are magic.
I told her I wished she was my mom because she is so nurturing. I am happy to be in her care. I am already improving. She is not just a Chiro but also a nurse practitioner so she cares about your overall health.

I went to Dr. Jaffe a few years ago when I still worked downtown. I went to her because her location was convenient to where my office was. As a chiropractor, I’d say she was adequate. My issue is when she crossed the line from chiropractor into a trained allergist.
I was instructed to get a blood test and my results would be sent to her office. What she didn’t tell me was that the evaluation would not be covered by my insurance to the tune of several hundred dollars. I’ve since gone to 3 medical doctors who are trained in all things allergy related. Not one ran a blood test screening. One even told me that they aren’t accurate and are subjective to what you may have consumed recently. The test she ran basically said I was allergic to pretty much everything. She instructed me to avoid everything on the list that tested positive for a month and I was pretty much in tears. It was a miserable week of eating before I realized all her results were garbage.

If I could give no stars, I would. Dr. Jaffe’s business practices are antiquated and maybe even corrupt. She doesn’t accept credit cards, FSA cards, etc. No electronic records of anything. Should have been a red flag. All she accepts is cash or check… upfront. That wouldn’t bother me if I didn’t continue to receive a bill for $ 20 for a past due payment months after I had seen her and months after I had already paid her in cash. I paid her the $ 20 in cash the day of the visit and then months later I receive a bill for $ 20.
I told her I had already paid and she said she’d check her records. She never got back to me but sent me another bill for $ 20. Yes, it is my fault for not keeping her handwritten receipt for several months, but I refused to continue to pay her $ 20. I had already purchased a food allergy test, a metal hair analysis test, a bunch of useless vitamins that she recommended, etc, all of which was over $ 1000. If I didn’t have the means to pay for $ 20, I wouldn’t have paid for all of those expensive bleeping tests.
Long story short I got a call from a collection agency saying I owed Dr. Jaffe $ 177.50 for past due payments! This is after I had moved from my previous address into a new apartment. Now my credit score is blighted all because she wanted to get an extra $ 20 from me. To this day I have no idea how $ 20 ballooned into $ 177.50.
I suspect her business isn’t doing well and she pads her bills to help keep things afloat. I have no proof of this of course, but anyone who would send $ 20 to a collection agency without ever attempting to contact the patient after the patient disputed the charges, is beyond poor customer service. It may even be criminal.
As another Unilocaler mentioned, Dr. Jaffe seems more interested in collecting fees than treating the patient.
I plan to report her to the BBB and make sure no one else is bullied into paying phantom charges, no matter how small.
I hope her faux $ 20 experiment was worth her potentially losing the ‘business’.

Absolutely horrific customer service from her front desk staff… I guess I won’t be seeing her as a new patient!!!

I have never done acupuncture, but wanted to give it a try. I have a couple of other health issues that I thought might benefit from acupuncture. I had heard from friends that the initial visit/​consultation might take a while, as it’s usual for the acupuncturist to do a comprehensive consultation and evaluation. I purposely scheduled my appointment with Dr. Jaffe on a day that I had off of work-​so I could stay as long as she needed without having to rush or worry about work.
I wasn’t sure what to expect-​but I certainly wasn’t ready for what happened. While I was still filling out the paperwork (Dr. Jaffe is covered by my insurance) she started telling me that I need to be tested for food allergies-​which I was fine with. But prior to even looking at the paperwork or my past history which I was still filling out-​she told me that even if the tests come back negative-​I will probably have some food intolerance and that she has worked with a caterer to put together a diet plan that only costs $ 135 a week. I have no problems with Dr’s limiting my diet or telling me I’m allergic to things, however I don’t think it’s ethical for Dr’s to have personal financial gain as a result of their diagnosis.
The rest of my visit was Dr. Jaffe getting my billing information, taking my blood pressure and listening to my heartbeat. I would have to schedule an additional appointment at a separate location to get my blood work done, a separate appointment to get the actual acupuncture done (I thought my appointment I made that day was for acupuncture) and then another appointment to come in and get the blood work results. All in all, that is a total of $ 120 out of pocket costs, on top of the $ 135 a week meal plan she was recommending.
Again, having never been to an acupuncturist before, I’m not sure if this is standard-​but I feel like it shouldn’t cost me 3 trips to a Dr. and $ 90 have somebody actually do acupuncture on me. I canceled my follow up appointments with Dr. Jaffe and wonder if the insurance company knows that she charges a full appointment cost to just gather your billing information.

I have been a patient of Dr. Jaffe’s for about 8 years. She is a wonderful doctor. I first started seeing her for neck and upper back pain — I thought it was caused by lugging all those law school books. It turns out that she takes a very holistic look at the body and pain, and she was the first doctor to ever suggest that it may be my club foot, shorter right leg (which causes spine misalignment) and other structural issues in my body that have caused the stresses that lead to the pain I experience in my neck and upper back/​shoulders.
She further encourages me to discuss my other state of health and she had me get blood tests to determine my cause of fatigue — which turned out to be a low functioning thyroid. It was so low on normal, but still at the «bottom» of normal range, that a regular MD probably would have dismissed it. But, because she takes the time to actually listen to other symptoms you have and puts it all together, she sent me to a specialist who agreed with her and I started taking thyroid medication that has vastly improved how I feel and function.
I have had acupuncture, and she has also advised me on diet/​nutrition issues. I think her knowledge, skill and caring manner add up to someone who outperforms a regular MD, because she focuses on the whole, and not just a symptom that needs a band aid slapped on it.
I highly recommend Dr. Jaffe — and I have done so for friends and family, who all walk away feeling the same way I do!

I needed a chiropractor due to my bad back. (Dance and carrying heavy bags with my small frame.) Never did I expect to find a miracle worker! Not only is Dr Cynthia Jaffe a Chiro, but she does several other things. A basic session for me (anywhere form 30 mins to 45 mins) starts off by discussing my pains. She then cracks my back lightly, she stretches out my arms and legs and back and everything she does is gentle and perfectly placed. She doesn’t crack the neck if she can tell it won’t, or doesn’t need it. I have had chiros that have forced it to crack and it ended up hurting for days. After the cracking (re-​aligning) and stretching she puts 4 electrodes on my back, lays down a heating pad and turns on the back roller. I play on the phone or try not to fall asleep. She also specializes in accupuncture, alternative medicine, alternative aging med, and GI problems. She told me that GI symptoms I am having (Food baby after eating!) is also related to my weight fluctuation & she specializes in that as well. I don’t think there’s anything she doesn’t know about!
On a high note — she watches True Blood and we discuss episodes like we’ve watched it together for years. She’s very friendly and easy to open up to. I HIGHLY recommend Dr Jaffe!