Jake’s Auto Body

This establishment is horrible. Joe had been running it for two years and ran it into the ground (from what the previous owner «Jake» says). I took my car here twice. The first time was fine. The second time took a week longer than they said, and on too of that they did not unlock my back door before returning it to me. Now, I have been asking Jake (who has returned since apparently Joe was horrible). Jake will not honor the fact that his company messed up my door and he will not fix it unless I pay. I don’t care which owner is there, this place sucks and you need to stay away. Jake blames Joe for everything, which Joe is a complete coward, but Jake is a complete asshole. Retire your company people. You blow.

BEWARE: Fraud: Do not use: Have your car checked out by another mechanic/​dealership for opinion… Protect yourself
1. Continuous car engine, frame and internal computer malfunctions after Jake’s repair job
2. Parking ticket we received w/​o any notice from Jake and refusal to pay (see above photo) when they parked our car over night.
3. Rude Customer Service
4. A few days later our engine fell out while driving on the over pass on Western and Belmont. Good thing our babies weren’t in the car!
They are complete crooks. Our family includes myself, Adam and our two infant daughters — we depend on this car in order to get around and take care of ourselves. For them to be rude and not perform their service as written is disgusting. They took the insurance money without actually performing the repairs when they said they did.
First, we have a 2011 KIA and we got into a car accident in April where a guy T-​boned my husband at a red light. Our car was/​is a complete disaster. Farmers Insurance Company of Illinois was working with Jake and paid him for his work. After a week or two the car had problems. Yes, we know it’s not going to be in the perfect shape it was before the accident. However, when we took our car to be re-​examined by the Grossinger car
dealership repair shop, they found huge mistakes Jake’s Auto Body Inc. made.
After contacting them about their mistakes and continuous mechanical problems — they refuse to admit to wrong doing. We are in the works for taking them to court with all of our documentation from a few secondary repair shops’ evaluations. We have also filed a complaint with the State’s Attorney’s office — Illinois Attorney General Lisa Madigan’s office. Below is the link to complain about this business.
I am hoping nobody gets hurt from possible future accidents after «repairs» from this shop. Be careful

We had our companies ’12 Dodge Caravan here for front damage that was done to the vehicle, and we had very good experience with this company. Overall great customer service, very friendly, and got the job done in time for us to be able to use the vehicle again. Best part the vehicle looks practically the same way when it was purchased, brand new! We appreciate the great work done! Keep up the great service!
Highly recommended !!! Thanks Jake’s Auto Body

I would definitely recommend Jake’s Auto Body! I took my Range Rover Sport to them to do some body work from hitting a poll on my back bumper and as previous reviews stated, they were not only so personable and nice but did an amazing job on my car. I was not coming back into town to pick up my car until Friday around 7 pm and Joe was so nice to stay so I could pick up my car before the weekend. Price was incredibly reasonable as well and they really go above and beyond.
I am one of those people that have maybe wrote only 1 Unilocal review in the past but wanted to make sure others knew of the fantastic work and service Jake’s Auto Body does.

I highly recommend Jake’s Auto Body. I took my Honda Accord in for body repairs and received nothing but outstanding service. From the moment I walked in the door and until the very end Joe and his staff kept a very good communication flow and did everything they possibly could do to give the highest quality work and service I’ve seen around. They do care about their customers and unlike other shops, they go above and beyond to keep their customers satisfied and are flexible if needed. Do not hesitate to do business with them, it will worth your every penny!

Dont confuse «Jake’s» with the place next door… I have had three cars over the years. I have taken all three of them for anything from small scratches to major body repair. Jake and his staff have always been very helpful and have always given very fair estimates. I would recomend this place to anyone who needs some work done to their car!

I hate to admit the number of times I’ve had to have my car repaired at Jakes’ but I guess that’s life in the big city — parking lot dings, minor fender benders, clipped sideview mirrors. But with my insurance company’s authorization, Jake’s has performed some miracles!
But Jake’s Auto Body, run by Jake himself with his son moving into the head position, has always provided prompt, quality service. They have also been really accommodating when it came to pick-​up and drop-​off arrangements made around my crazy work schedule.