JC Licht Paint & Decorating Center

Sad to be writing this after the great Unilocal reviews. Called to get details about installing drapes in a new apartment with some particular difficulties. I even mentioned to the woman who was *supposed* to be helping me what great Unilocal reviews they have. But each time I tried to explain what I have and what I’m hoping to do, she cut me off mid-​sentence. I finally pointed this out and asked, in jest, if she could read minds. Her reply: «Yes. I know what you’re going to say!» Even if that were true — which it wasn’t — it’s rude. And contemptuous. And a great way to lose a customer.

I came in here to procure paint samples because the house painter I hired only used Benjamin Moore paints. I found the colors that I wanted, picked out a brush, and paid — the pint-​sized cans are more expensive at J.C. Licht than at Home Depot, but only by a few dollars (the price is the only reason I’m giving 4 stars instead of 5). It was a pretty straightforward, non-​exciting transaction.
While I was waiting for them to mix my paint samples, a customer who had just picked up a gallon of paint tripped, dropped the can, and the paint spilled all over the place. It seemed like everyone who was working in the showroom dropped what they were doing to deal with the spill — they made sure the customer was okay (her ego was bruised), then one guy rolled up the carpets and removed them, several others wiped up the paint, and another guy mixed a new can for her without charge. The customer was very embarrassed, but they really could not have been nicer about the whole thing. The incident delayed my exit from the store by a few minutes, but I was impressed that no one acted angry or resentful about the mess.

Matt is one of the best customer service reps you can have in a business. Benjamin Moore isn’t the cheapest but it’s the best matetial out there. The store is a more of a commercial store but that shouldn’t stop the retail customer.

They have a large selection and all the supplies you could imagine. I love having the convenience of a specialty store so close to home. The prices don’t seem to be too inflated. Although I usually don’t like to be bothered by associates when shopping, paint is something I need a little expertise and they are not quick to assist here. Some more attentive customer service would help this place.

I am so happy with my experience at JC Licht. Our family just purchased a new home that needed to be completely repainted inside and had non-​standard size windows all throughout. In addition to needing specialized, custom window treatments, we knew we really wanted a cohesive, professionally decorated home, but had no previous experience with this, a limited budget, and had no idea what we were doing. We did some research online and eventually were referred to JC Licht by a friend. I was so overwhelmed by choosing paint colors, wall coverings, and window treatments. Thankfully I met Jenna, the in-​house interior designer. She is amazing. For a reasonable hourly rate, she came to my home and helped me choose paint colors room by room, incorporating our current finishings and furniture. We also picked out some pretty stellar wall coverings. After we had the color palette for the house, we moved on to window treatments. It was a lot of work as there are so many options, but we finally came up with a great plan. The window treatments were more expensive than we thought they would be, but I know they are very good quality and were made to fit our windows exactly. Matthew came over to measure and was extremely helpful. He also did the final install and our house looks amazing. It is such a big difference to have the right paint colors that consistently flow throughout and the window treatments add such an elegant touch. I highly recommend paying Jenna a visit!

I’ve lived in the west loop since 2005. I got my window treatments through JC Licht’s when I initially moved in in 2005. I went with Hunter Douglas Designer shades. JC Licht’s was great back in 05.
Fast forward to 2014, I needed help repairing one of my shades. I called JC Lichts and their customer service was still great! They were happy to help me since Hunter Douglas allegedly had a life time guarantee on their products. Jenna specifically in the Window Treatment department at JC Licht helped me. She was WONDERFUL! After months of back and forth with Hunter Douglas which also entailed sending the shade to them and working with them on the phone. Hunter Douglas was unable to help me. Their recommendation was to purchase new shades…
Jenna was able to provide another company in the city who would be able to help me (who has been GREAT as well) so this ends happily. (just a little effort to get there) Just wanted to give a HUGE SHOUT OUT to Jenna and JC Licht. I would definitely go to them for any future household projects! Their efforts and customer service definitely stands the test of time! :)

I went looking for exterior stain for a cabinet I built. The employees were not very interested in helping me. I finally prodded one for help, and she really wasn’t very knowledgeable. So basically the service was worse than a home depot (which isn’t that great), so I don’t see any reason to go back.

RUDE, RUDE, RUDE!!! I just spent over 20 minutes in there looking for paint colors and no one acknowledged my existence. What a terrible first impression for a first time home owner who was looking to buy a lot of paint. Say goodbye to my business and most importantly my money!

I had many visits here when during the painting process in my home, and found the staff to be helpful and friendly.
Quick service, easy parking, and they’ll even give you a hand to the car.

these hours are incorrect; call the store

If you’re not caucasion and want to be ignored by all of their employees — this is your place!

Everything I needed to do some touchup work. A few blocks from home, it can’t be beat for painting needs in the area. When I stopped by in the early morning, I was on my way in about 10 minutes with freshly mixed paint. Yay!

I’m reviewing the JC Licht that’s on Clark, just north of Belmont on the west side of the street. (The Belmont L stop — red line and brown line) is around the corner.)
I went in to the store to get some paint samples, and I mentioned to Parnell, the customer-​service guy, that I didn’t like to the way a roller adds texture to walls and was thinking of using a paintbrush for the entire living room. He was immediately concerned about my choice because of how difficult and tiring it would be for me. He went out of his way to point me to some better rollers and to demonstrate techniques for efficient use of the roller and how to get a smoother finish.
I took his advice and am so glad I did!
Plus, each time I go in there, the people are very friendly and helpful. A great place in the Lakeview neighborhood!

Well, what have we here?
If Home Depot rings «Home Headache» in your poor little heart of hearts, well… I’ve got somewhat of a solution for you.
JC Licht: Painting Superpower located in the West Loop. Doing touch-​ups? Need to paint some trim? Rollers, brushes, tape… anything you need for painting, they’ve got all of it, and then some. Contractors use this shop quite often as evidenced by the number of painting vans and a separate «contractor» entrance, so it’s obviously the real deal.
And frankly, you won’t have to wait in line behind oodles of yuppies waiting for faux finish advice and seeking the finest in red accent wall paint. Ooo, mean. I’m a yuppie that just doesn’t like to wait in line, so hence… I’ll find other outposts… no hater paint on the walls up in here, promise! They’ll still show you faux finishes and red paint, too.
They even have wall coverings. If wallpaper is your thing, well… check it out.
*Private parking lot
*Benjamin Moore paint selections
*Very helpful and friendly staff — even if you are just stopping in for a gallon and wearing a dress.
*OPEN at 6am?! WOWZA.
I purchased one gallon of «Aura» paint (matte gray) to redo my beloved’s hideously «shiny cranberry» master bathroom. It is paint WITH primer built in and worked like a charm to rid his house of misguided decorating.

I grew up in a Sherwin-​Williams family so it was a new experience to enter a Benjamin Moore store and I am so glad that I had JC Licht! The staff there is very helpful and incredibly nice. They were completely patient with us when we were there for about 3 hours selecting the colors for our first condo, it’s a big decision, ya know! They have also been helpful with repainting and touch-​ups. I would highly recommend them to anyone in need of painting solutions!

I was trying to touch up a few little spots and needed everything.
I have never painted anything before.
The people at JC Licht were very helpful and wouldn’t let me leave the store with the wrong supplies.
They even recommended a cheaper can of paint that would do the job!
If only their expertise could have followed me home… I did an OK job, but couldn’t have done it at all without all the help I was given!
If you’re in the West Loop area, check it out instead of Home Depot and save yourself a headache!

Divine design
J C Licht company is the premier paint, wallpaper and window treatment business in the West Loop. The staff is incredibly knowledgeable about a wide variety of products, applications and materials. Their knowledge has saved many a project. Their selection of some of the finest paints and wallpapers is truly second to none. The stores hours are incredibly nine-​to-​fiver friendly as they are open 7 days a week with longer than typical hours on Saturday and Sunday.