Jesse Brown VA Medical Center

I have seen many times they lie to me about my medical condition and my medicaal tests and no one will do anything about it. When your x-​rays say medical attention needed ASAP and they say nothing that proves to me they want vets to die…

Terrible at information. Went with my dad and was shocked at the lack of counseling and quickness they assign drugs to address issues that are not out of control yet like high blood pressure. I guess they assume everyone is poor and unable to understand simple diet changes. My father will be the last one in the family to utilize VA services.

Hui

It is a VA Hospital. It’s loud, chaotic and disheveled and that’s just the staff. It smells, it seems that only 30% of the people in the hospital are actual patients, the rest are malingerers. Administratively it is a joke. However, once you get past all of that and finally get to see a doctor, tech, or social worker there is an 80% chance you’ll get good service.

This is by far the best hospital in Chicago. It wasn’t always, but over the last few years they have rehabbed, brought in new people, and a new attitude!

The place is a total dump. First of all it smells like decay and they make popcorn to cover up the smell. I had an appointment here and the doctor did a terrible job. I had to request another exam since the doctor didn’t even cover the subjects that he had on his guideline. There was also a fruit fly infestation going on in his office which is crazy since it was a medical exam!
The last time I was here I had to stay at the «Hoptel» for a sleep study. You can pretty much hear everything outside the rooms all night since there is no seal on the doors. The worst part of it is as soon as I got home I noticed itchy bumps on my arms. They turned out to be scabies which I got from the hospital bed.
Like I said this place is a total dump. There are several other instances I can name which exemplifies the substandard care you receive at Jesse Brown. I’m not saying there aren’t good doctors there, but the staff and some doctors are an insult to veterans.

Doctors and nurses have always treated me good. It’s the rest of the staff that ruin this hospital. From the people who check you in, working at their own pace, because they’re on the phone making personal calls drinking their coffee, to the custodians looking at females walk by and bumping in to you not to mention the people selling Newports and used gym shoes.

The facility is usually packed like sardines and yes it smells, but it is a hospital. What I hate is that there is always drama (patients fighting over wheel chairs, ticket numbers at the lab, & ghetto people) Most of the hospital staff are amicable, it’s just the
environment that makes you not want to return.

Brandon, my observations were not a personal attack on where you work. You’re not the only staff member there. I simply stated what I saw and what to prepare for. Personally, I wouldn’t return, but that has nothing to do with you or your employment. No. I never expect. 5 stars from a hospital. Maybe lay off the defense, eh?

One of the best.

Well I work here, what do you expect: 5 stars! I strive to provide the best modern care that you could get at a specialty university, where I also work, and I’m happy to provide this level of care to our Veterans who have done so much for all of us.