Jiffy Lube

Great service! I have been getting oil changes here for over a year and they are always professional, quick and reasonable. Today my car was making a funny noise. I took it in and the mechanic fixed the problem free of charge (kept a small problem, small)!

Went to this location last week because I was due for an oil change. I was literally in and out. It was awesome to watch Mike the Manager check the work of his crew and everyone was so friendly. Other than the efficiency & awesome customer service, my car was vacuumed out, window washed and I was on my way. Will be returning for my next change!

Brought in my car for a quick oil change stated that I had a Groupon for $ 25 signature service, well they skipped out on the signature service of vacuuming my car and cleaning my windshield and putting air in my tires, I got out and told this women who looks like baby D from Friday after next that my car was not vacuumed she said oh its because the floor was wet, I was like well that’s the driver side from the snow what about the rest of the car? still didn’t do it, I told her my tire air pressure was on still she said oh drive around the light will go off I said no I can see my readings your guys didn’t do it, she said TRUST ME HONEY my guys did it, so I take off drive 4 miles and yea what a LIAR! I go back and she doesn’t acknowledge me cuz she knows she is a liar, BABY D you failed me! smfh. also your neck tattoo is disgusting.

I had a $ 25 Groupon for a $ 45 value oil change, good thing they accepted the coupon. Bad thing the coupon fine print showed a oil change service with all fluids top up, Window treatment, vaccum and other small perks. While waiting for my car to get pulled in, I did see they were doing those services to couple other cars in the alley. However when my turn came they just changed the oil and buzzed out my car. I asked the lady on the counter to confirm if they did the window treatment, she said confidently they did and right there was dirt on my windshield from before which was «cleaned» per the lady. Maybe a COUPON isn’t a nice thing to be used at this service center. I won’t consider coming back here.

Got a groupon deal and thankfully I found this location that excepted the groupon, and it was all worth my $ 25! Quick and great service. You can’t go wrong.

Got my very first oil change here today! Had a groupon but got a better deal doing the premium synthetic oil!!! Very help staff and very friendly!

Wonderful experience here. Came in for an oil change and the staff were prompt and polite. They gave me service options without forcing or pressuring anything on me, but we’re helpful when I asked for more details or recommendations. Plus free Green Mountain coffee in the waiting room!

They are friendly and efficient. I went to get my windshield wipers replaced during a winter storm and they were pretty fast considering there were several cars in line. They explained everything to me and made me feel very comfortable. I went back the next day and took my mother to get her windshield wipers replaced as well. Friendly staff.

It was a little busy so it took a few minutes to get my car in, which is fine. When I got there, they said they would pull my car in when it was my turn, which I had never heard of before, but whatever. What really bothered me was that while I was waiting for my oil change, they left my car outside with the window rolled down and the keys hanging out of the driver side door! That didn’t sit too well with me. On the plus side, despite how busy they were, it didn’t take long at all to get my car in. And once it was in, they were finished with it fairly quickly. I had been to Oil Express before, and it seems that every time I go there, they try to pressure me into various other things like changing my transmission fluid when it clearly doesn’t need to be done. Here, I never had that issue. They tell me what I do and don’t need, what I might want to get done soon but can hold off on, and there’s no pressure at all. I would gladly go back here as long as they don’t leave my keys hanging out of my driver side door again.

Took my truck in for an oil change. Initial greeting was great, but the oil change itself was too lengthy, they couldn’t open my hood, I requested 1040 oil which they said they didn’t carry, they left my headlights on during the service, they didn’t have an air filter for my truck and they flipped my gas tank switch over to my empty tank. They seemed to have a lot of uncertainty and I had to keep stepping out of the lounge to answer their questions. I most likely will not go back to this location.

This was my first time at this jiffy lube location. The staff was friendly and they took care of my car. I was in and out in no time. They are a lil more pricey than other jiffy lubes but they have monthly coupons u can have emailed to u each month which helps a lot. Check them out!

Very surprised by the exceptional customer service. The oil change took maybe 8 minutes, everyone was very professional. A little expensive but I’m used to changing my own oil. Highly recommend

If you have 3 hours to spare, want to pay more than you were quoted («yeah, but you have the xxx model.» «yes I know. I told you that.») and enjoy being upsold. This place. This is your place.

Need an Oil change? This is how it should be always. Great service. Efficient. Quick. Complete. Great people working there. Love the top up service.

One of the nicest service stations I have ever been to. The staff is attentive and friendly and capable.
A swarm of them descended on my car changing the oil, checking fluids and tire pressure, cleaning the windows, etc. The prices are reasonable too
I bought a set of windshield wipers which turned out to be defective. Not only did they remember me when I came in but they replaced them with no questions asked. Yes, that is what a business should do, but you seldom have such pleasant customer service. We recommend this place to all our friends on the South Side.

The staff was good. They don’t try to upsell you to hard.

I took my car in at 4:30 on a Monday afternoon and waited nearly 2 hours for an oil change. They had parked the cars that were «in line» for oil changes in a lot in the back, so it looked like I was next in line when I pulled up. When I handed the employee my keys, he said, «We’ll be right with you.» Boy would it have been nice if he had told me that «we’ll be right with you» would mean «we will not call your name for 90 minutes»! The worst part was that they gave the man in front of me a 50% discount because of the long wait, but then just went and charged me full price. I guess they care more about some customers than others! I always find JIffy Lube a little offputting with all of the up-​selling and corporate spiel, but had chosen to take my car there because I wanted the job done quickly and that’s not always possible for my regular mechanic. Learned my lesson! Next time I’ll just take it to my mechanic, who can do it cheaper, with less hassle, and apparently just as fast!

Very courteous staff. They made recommendations on routine service for my car but did not pressure me into getting anything I didn’t want done. In fact, they were honest and told me I could probably go a little while longer before changing my engine filter (something that other places told me I needed to change right away 6 months ago). I was in and out in 20 minutes.

INT. JIFFY LUBE-​DAY JANUARY 10TH 2011 3:30PM
GIRL with long dark hair sits behind counter and swings her hair back with her hand. Enter jolly CUSTOMER who has been having a great day.
GIRL
Hey.
CUSTOMER
Hi. I was wondering if I could get a quick price estimate on a tire change.
Girl makes grotesque face, curls her mouth, and rolls her eyes. She stares blankly at the customer. Girl might have brain damage. She can’t speak. Customer wonders if she should call an ambulance because she wonders if girl might be a high muppet.
GIRL
(still having facial issues/​ticks)
Uh, no.
Customer leaves. Girl projectile vomits all over the shop and turns into a zombie. AND SCENE.

OK, this Jiffy Lube has started to deteriorate. I went there this morning for a Signature Oil Change. I watched. They did not check the air pressure in my tires. I had to bring that to their attention. The cashier promptly made excuses. «Oh, they were busy.»
So I am saying… «Oh, screw you!»
Yeah they checked my tires after I brought this to their attention.
But, they are still lousy. YOU HAVE TO WATCH THEM CLOSELY.
Screw them! I am going to the suburbs for now on to a different company.