Jiffy Lube

We went on a super busy Saturday. The service was impeccable. There was not a single person standing around everyone had a job. From washing windows, vacuuming the carpets, to sweeping off the salt outside. They did everything to make your visit a well worth wait. With half a down cars in front of us we were out in 45 minutes flat. This location has our business for life.

The manager contacted me and apologized for the little mess on the outside of my car from the window washing. He offered to pay for a detail. My car was so bad when I took it in it would be a crime for me to take them up on it, but I really appreciate the managers looking into this and the kind offer. I’ll definitely be back. Thanks Hector and Michelle.

The people here are always so nice. Greet you immediately, don’t try to push extra services on you. Very quick, very professional. That’s the reason I keep coming back.

This location actually closes at 4:30 on Sundays, not at 5. Arrived at 4:20 and the doors were already locked. Such a bummer after driving out of the way to find something open this late on a Sunday.

In and out for a quick oil change. Good service and you can see your car while they work on it.

I was very unimpressed with the quality of service at this Jiffy Lube location. It was my first time at a Jiffy Lube and I will NOT be returning.
1. Upon arriving I asked about winterizing my car, to which I received many blank stares. Noone knew what it entailed to prepare a cars fluids for the winter.
2. I specifically went to get my tires check as the tire pressure light on my car was on. The repeatedly ensured me that they would check them. It wasn’t until I had paid and pulled out and my light was still on that they said they didn’t check nitrogen tires. No remorse, no further action.

Good friendly service, less than 20 minutes. Price was a little high, so it’s 4 stars not 5. But it’s convenient, so I’ll go back when it’s time for my next oil change.

I called to see if they had a replacement battery for me and they were friendly and helpful on the phone. They confirmed they had the right battery so I went to my car to get it installed– but by that point my car was totally dead and wouldn’t turn on. I called them to let them know that I wouldn’t be able to come in that night, and Hector (the Jiffy Lube employee I had been speaking with) personally drove over and installed the battery where my car was stuck! I seriously cannot get over the incredible customer service– thank you Hector!

Hector, the manager really makes this business a 5 star business. Talk about customer service! Had a misunderstanding on my bill since I mistakenly specified that I wanted full synthetic instead of synthetic blend and was surprised at the difference in price. Hector offered to make it right. Thanks guys, I’ll be back for sure.

These people are fast and friendly. I don’t feel like they try to take advantage of me just because I’m a woman and honestly, I’m quite happy that they employ women in the first place. Whatever I visit, there are always a woman helping me out.
Though the oil changes are expensive, I do feel like I get great service and quality care for my car.

They took my car out of turn, but management made it right. Nice people, quick work.
The sun was up.
I had a headache.
The chosen butterfly will eventually wither into something far uglier than their cocoon.

Previously I rated them a 2, but the manager Hector contacted me, apologized for their service and offered for me to come back in for them to improve their service. That doesn’t happen at an oil change chain. They did a solid job, rating improved!

After reading the review on how one customer was left with a broken down car I was hesitant to go here. However the service was quick and the guys were very friendly.

Great fast service. Helpful and clean with free coffee. The best part was Michelle told me about a coupon on line for 10 bucks off!
We will be back!

Thanks Omar and crew. I have to agree with the many «5-​star» reviews. Super service, friendly and very affordable — when compared to dealer provided services.
My old Subaru (2002) needs TLC and regular maintenance and the crew here provides it.
Been coming to Jiffy Lube for over 20 years — the team at this location is tops.

Absolutely wonderful service! I will say it is a bit expensive for an oil change otherwise it would be 5 stars. The staff was extremely professional and I was in and out in 10 minutes and they did a great job. Multiple employees were working on the car to do an absolutely wonderful job. No wait. Great service! Definitely would go back!

I love this place it’s clean their super friendly and the service is great. They are very efficient with their service.

If I could give then no stars I would. I have brought then countless business. I have brought it multiple cars to be serviced. I used to go only here for at least three years, as of last year they had since switched up their staff. I went in for a simple oil change, left, car breaks down 15−20min later. I opened my hood to find a red rag and no coolant. I called Jiffy Lube shortly after and told them I was just in, said I think I may have found their rag. They thanked me. Well Thank you Jiffy Lube, you vacuous, futile group of «car intellectuals.» Shortly after they said they would send someone out to charge my battery when I specifically told them I had no coolant due to them draining it. They charged my battery and took off. I broke down two blocks later in the middle of traffic. All in all they were great, two to three years since then that place has definitely gone to shit.

I didn’t think I would ever write a review for a oil change but this location did a great job. They where fast and very polite. I can tell they are trying to make the experience as pleasant as possible. I only waited about 15 mins on a busy Saturday morning. I would defiantly go to this location over other ones.

I mean really… It’s jiffy lube… It’s overpriced oil changes, who usually gouge you on fluids and filters.
But this one is different. Yeah the oil change was expensive, but the service was great. Held the door for me, offered to make me coffee, and even knocked some cash off what I had done. (rotated tires, as I’m clearly too lazy to do it myself) all while being amazingly polite.
Can a person be impressed by a Jiffy Lube? Apparently so.
I’ll be coming back for sure.
Edit: Just found out they they cracked my rim in 3 places when trying to use a mallet to remove a wheel that just wouldn’t budge (I had them rotate the tires…). I’m leaving this at 5 stars for now, as they immediately apologized, and are working to resolve the issue.
I will update the rating accordingly depending on the outcome; but so far I’m impressed that after explaining how i found the cracked rim they immediately took responsibility, and are owning the issue. Accidents can happen; so we’ll see how this turns out…
Update: So, issue was resolved quickly. They found me a new rim, and Hector set it up so that I could just go to a local tire shop and have it swapped in.
They did have me pick up the rim from Jiffy Lube, and then drive it to the tire shop; which would have been nice to have the rim there waiting; but it’s only 5 minutes away. Tire guy took 10 minutes to swap the rims and get me on my way.
All in all, I’m pleased. They owned the issue; never tried to pass the buck, and took care of me. It could have been a little faster; but the car was driveable as long as i topped off the air in the tire.
Rating stays at 5 stars, and they’ve retained my future business.