Jiffy Lube

Recently moved here and I was unsure as to where I should get my oil changed, just chose this Jiffy Lube due to location. I was in and out in 15 minutes, the employees were extremely friendly and helpful. Will definitely be back!

Fast and easy in & out for Über inspections. Tried to talk me into an oil change, didn’t go for it.

Fast. Thorough. Exceedingly polite. And, you may not know this: years ago, these guys saved a female jogger from an assault. They saw her, saw a guy go after her, then dropped what they were doing, saved from the attack, and held the attacker until the police came. For these reasons, I’ll always come here :-)

I’m a big fan of these guys. I’ve done probably my last ten oil changes here and have never been disappointed. They are friendly and fast, and I’ve never had to wait more than probably 20 minutes from pulling in to pulling out. I’ve never even had to wait to have them take my car into the garage. One big thing that sold me — my wife had been taking her Civic to the dealer and paying an arm and a leg for oil changes there. I talked her into trying these guys out and they were honest with her — she didn’t need the more expensive oil Honda recommends for her car, because she doesn’t do that much driving. They hooked her up with regular 10w-​30 oil and it cost her half what she was used to. They earned another loyal customer there!

I stopped in this location this morning for a routine oil change. I was able to drive in immediately, which doesn’t happen often. I was escorted in the office by a very friendly attendant and before I knew it the oil change was finished. Maybe 5 minutes, tops. They cleaned the inside of my car and the guy at the counter, Michael, had me checked out with a coupon ready to go for the next time I came to get an oil change. It goes without saying, but I will be back in a couple of months.

Usually I like this place because I drive über and always need my fluids replaced and filled. But honestly the last time I was here it made me very disappointed in the bs. I came to get an oil change. That’s it. Simple right? Well the clerk came to me and said your brake lights are out, will you like to get them replaced? I said that’s impossible, I left my car dealership two days ago and had all my lights replaced along with other services. He said we’ll wait let me double check to make sure…10 minutes later he said oh they working again it may have just been a malfunction… my car is new by the way… they purposely mess with your car to MILK YOUR POCKETS. That’s so cheap for a jiffy lube to do.
And by the way. I lied about my lights. Which proves to me that they thought I was some dumb woman who can be told anything!!!

A month ago, I was headed on a road trip. Oil changed and tires rotated at Jiffy Lube on North Ave. Twenty minutes into my drive the under-​shield of my car fell down causing a tow and trip to an auto repair place Duxler on Skokie Ave, they were awesome!!!
While traveling, we contacted Jiffy Lube to inform them and fortunately they offered to buy and replace the part, hence the 1 star.
A result of 3+ hours of being inconvenienced and no apology from the GM when I returned for the repair, or an offer to return.
Enough said, no reason to return. By the way… rumor has it Fox Ford, on Damen, is awesome and will work on all car types.

Excellent customer service. My husband took our car in because the check engine light was on. At most other places it will cost $ 75 just to tell you what is wrong with it. This is s free service at Jiffy Lube! The problem ended up being a minor issue and the guy reset the light. We will definitely be back for an oil change!

If I could give them zero stars I would. My wife took her Civic in for an oil change as a recent illness has left me unable to perform the task myself. My wife is not knowledgable about cars so they took full advantage of this. First they refused to accept a valid coupon for their shop. It appears the coupon is just to lure you into the shop and not offer you a deal. Second they overcharged for every service they offered. $ 50 for wiper blades! Then they lied saying that the coolant was low even though I just checked and filled it the day before. Luckily my wife refused this and when she got home I checked it and it was at the level I filled it to. They wanted to charge her $ 8 to «top it off»! In another lie they also tried to get her to change her air filter that I just replaced the weekend before. So in the end she was charged over $ 80 for an oil change and standard wipers. So, go to Jiffy Lube if you want to be lied to and robbed. I’m going to be contesting this charge and I would suggest for everyone to avoid this shop full of criminals.

Letting it all hang out finally. They scratched the top fender of my car last year. Their way of making good on it was by refunding me for the oil change, still have the scratch on the fender. Car is a garage queen, I would know if some one had farted on it… I understand mistakes happen.
Fast forward. One year later.
My wife got her oil changed there and they put 1 quart of oil in the car instead of 4 quarts. I figured this out later because the oil light came on and she called me from work. Late model Prius with 60K on it. Been regularly maintained. Doesn’t burn oil nor does it leak it. Car runs on batteries half the time. I’m not even bothering with confronting them. They’ll just say it didn’t happen.
Make sure if you go there, you check and be sure they put the correct amount of oil in your car.
I have no more time for their nonsense.

Nicest staff ever, great coffee too. Changed the hell out of our oil and boy she’s running smooth now. Free interior vacuum was amazing cause there was Doritos crumbs everywhere.

New to the area and wasn’t sure where to get my car serviced. Came across this location and was very happy with the result.
I was in and out in 20 minutes. The staff was friendly and helpful. They honored my $ 8 off coupon, making it about $ 38 total. Not bad. Pleased with this location and I will be back for my next oil changes.

Not that anyone loves going to car shops for any reason, but this place is the pits.
I’ve been twice. In all fairness, the first time was only pretty bad. First, the employee helping me told me that the only synthetic oil option that they had was a $ 90 one. I told him I wasn’t prepared to pay $ 100 for an oil change on a non-​performance vehicle and if that was all they had, I was ok with heading out without an oil change. Magically, a more appropriately priced oil made its way in. Then, he told me I needed a new license light and asked if I wanted to have them replace it. I, more thinking out loud than asking if it were a possibility, said «I think I can replace that myself» to which he replied by looking me up and down and snorting «You? I dunno.» Probably intended to be funny. Totally didn’t land at 9am that day.
I managed to leave that time without karate chopping him in the throat.
The second and last time I went, there was another little guy with a Napoleon complex. Basically the same situation. «Oh, we only have this absurd oil made for Ferraris. Do you want that?» to which I of course referenced the last time I’d been there for my previous oil change and asked to have that kind of oil. He told me that the absurdly priced oil he had just offered me was the same stuff I’d had the last time. I didn’t believe him, but I wasn’t about to run home and find the receipt from the last time, so I just agreed to it and set about finding a coupon for that day. When I found one I asked him if it could be honored at that location. In front of a waiting room of multiple customers, this lovely human being snickered.
Laughed. In. My. Face. For asking to use a coupon.
I don’t know if my head cocked to the side and furrowed brow made much of a difference in his choice to honor the coupon (I’m sure it didn’t) or if it didn’t even register to him that his behavior was vile, but he took the coupon, I paid, and I went out to get into my car. Then, this other really classy fellow opened my door for me, allowing him to check out my hindside, and made a show of hitting on me while the rest of the guys in the shop looked on and laughed.
Unprepared at best. Dishonest at worst. Reprehensible either way.
If I were the owner of this franchise I’d fire everyone and start all over with decent human beings. I can’t wait to never give them any business ever again.

Very disappointed. I feel cheated. They could have offered me the $ 10 discount they were advertising out front but didn’t. I usually find discounts for oil changes before I go, because you can find them everywhere. However, this morning I noticed that my small SUV was overdue for a oil change, so I decided to just go in and pay the normal, padded rate. I noticed someone holding something out front when I was waiting to turn into the lot, but the traffic on North Avenue is so heavy that I didn’t notice what the sign said and forgot about it.
I was charged $ 76 (including tax and a $ 7 oil filter «upcharge») after he asked me if I had a discount, and I told him, no. As I was about to pull away, I noticed the sign offered a $ 10.00 discount. Why didn’t he offer me that discount??! I was paying an inflated, stock rate with a mysterious $ 7 filter «upcharge” – why didn’t he offer that discount?
They jump up to open and hold doors for, remind you of the courtesy coffee and water and magazines at every opportunity… are super polite and fast, but all that was pointless once I read the sign the guy was holding. Huge disservice.

Very nice employees. If you just ned an oil change, a great place to go. Any other issues (ie my air conditioning was put working properly), you’re better off going to a mechanic as they only have simple services available. Would definitely go again to have my oil changed, though!

Absolutely outstanding service!

DO NOT GO HERE. This is my first review ever because I feel that strongly about it. I just got my car washed son asked them not to clean the windows or vacuum, but don’t worry, they put water on my back window and left it looking horrible. I am writing the review though because I brought a perfectly good car there, got my oil changed in 10 minutes (how good of a job could that have been) and left with my CHECK ENGINE LIGHT ON! I can’t make it back today, but I will follow up this review to see how they handle it tomorrow when I bring it back for them to fix it.

I’ve been here for oil changes several times, and while they put you through the typical song and dance by bringing out some dirty filter and trying to upsell you on «manufacturer-​recommended» improvements, they move quickly and get the job done.
BUT, unfortunately I took my car for an oil change this fall, and asked them to refill my windshield wiper fluid. The stuff that they put in my fluid tank must not have been certified for cold temperatures, because it freezes and will not come out at all if the temperature is below 30. This week, there was a heavy snowfall and the roads were covered with slushy muck and salt, so of course that leads to a very dangerous driving situation if you can’t clean off your windshield.
Even though I was still 1,000 miles away from needing another oil change, I figured I’d bring my car into Jiffy Lube again to get the oil changed early and get them to fix their mistake. I firmly requested that they fix the windshield wiper fluid situation when I first arrived, again when they put me through the «look at your dirty filter» thing, and again at the end when I paid $ 40.
And then I got in my car to drive home and the windshield wiper fluid is still totally frozen and is not working. I asked the man who escorted me to the car about it, and he said, «Well, you’ll just have to let it thaw, there’s nothing we can do.» So that means… wait until spring? I need to drive for my work and have no idea how to fix this problem, which I wouldn’t be having if Jiffy Lube hadn’t made the asinine decision to put freeze-​able windshield wiper fluid into a Chicago car.

Friendly service and helpful explanations of services. I called and asked a few questions and they were answered calmly and kindly. That surprised me figuring they were too busy for that. I went at a very busy time, so I can’t say it was a quick as the other Unilocal reviews led me to believe. It wasn’t them being slow, it was just a high volume of cars to service. I enjoyed the outdoor seating and sipped a cup of coffee while I relaxed until my car was filled with new oil and tuned up. I’d come back here for sure.

They’re super quick, but don’t really need to be. There’s a bunch of stores within a few blocks so it’s a great place to drop off, do some shopping, and come back to a tuned up vehicle.
Staff was really nice and did an analysis with me of everything they were about to do to my baby. Only gripe is that I felt up sold on a bunch of stuff that I didn’t necessarily need. What I thought was going to be a 40 dollar endeavor wound up being about 100.
Oh well… they know better than I do, don’t they?