John’s Hardware and Bicycle Shop

Do NOT take your bike here. This place is a joke! I took my bike and my boyfriend’s bike here for tune ups. Additionally we needed to adjust the seat on my boyfriend’s bike and get his tires trued. There was a $ 90 charge and a three day turnaround (which I thought was very reasonable). When I returned to pick up the bikes, my bike was now squeaking and the seat on the other bike would not stay in place (it was like they stripped the screw that keeps the seat in place).
The gentleman did not tell me about any of the issues with the bikes, they just let me pick them up. When I returned 10 minutes later, they told me that my tires now needed to be trued, and my boyfriend needed a new seat. I did not purchase the new seat but I did let them keep my bike to true the tires. When I returned the following weekend to get my bike, it was worse than it was before. It was still squeaking but now, they gave it to me with a flat tire, and suddenly my chain seemed extremely loose. When I took it back into the store to tell them about the issues, they told me that that’s the way the bike is supposed to be. They claimed that my tires were performance tires and did not need to be inflated a lot. After approximately 20 minutes of back-​and-​forth debating with the guy at the counter; I chalked it up as a loss.
This place and experience was $ 130 lesson learned. These people have no idea what they’re doing when it comes to bicycle repair and maintenance. They should stick to selling hardware supplies.