Kinzie Hotel

I’m still currently staying in the hotel, but I’ve wanted to write a good review since I first arrived here! I come to find a very clean hotel, with very professional and helpful staff working at the front desk. I arrived earlier than the check in time (a few hours) but not to worry, they held my bags in storage and I had some work to do, so they showed me to the business center. They said they’d call me when my room was ready, and said possibly by 1 would be the earliest. They actually called me around 12:45 telling my room was ready (early! Yes!). They helped me with my bags, and I got to my room. Such a cool room, very modern furniture, comfy bed and a pretty good size.
There are some extra perks to this hotel: complimentary breakfast each morning and on each floor! Complimentary glass of wine or beer from 5 – 8 each evening on the quant hotel lounge! Can’t argue with that!
Also, it is so close to a lot of cool places! Some great restaurants, a short walk to the art institute of Chicago, the bean, millennium park etc. I’ve been able to walk everywhere so far (cab money saved!).
If I ever return to Chicago, I’m definitely staying here again! :)

Clean, modern, classy rooms, awesome service, I would definitely stay there again. The only complaint I have is the construction on the floors above the hotel. They started at 7am, good thing I had to get up anyway!

Checking in on 5÷8÷2016 for one night.
So far so good! Fantastic location, great price, very friendly/​helpful staff, excellent rooms and amenities. Gyms on every floor prevent crowding and are surprisingly well-​equipped (dumbbells up to 50lbs, leg curl machine, cable/​pull-​up station, treadmills.) Complementary drink at the bar and free breakfast are nice perks (no toaster or microwave, though).
Make sure to book with the front desk, not a 3^rd party agency, since the former are privy to deals and price matching that the latter are not!

The views are not so good
The rooms are fantastic for the money
The free breakfast to pickup at your own floor in the sleepers is the best idea I’ve seen in years in that price range
Cookies welcome gift in the room
A very cozy place to stay with industrial window views

Beautiful boutique hotel in river north. Very friendly staff, modern art and décor. They have a great happy hour too! It’s so close to so many great restaurants that you can walk to. Rooms are a bit small but I Highly recommend!

I stayed at this great boutique hotel about 3 weeks ago and had a wonderful experience. The staff is friendly and extremely accommodating. Check-​in/​check-​out is a breeze. I absolutely love that they hook up their guests with free drinks at their 6^th floor lounge for happy hour every evening, free & fast wifi and complimentary continental breakfast on every floor in the mornings, which you can take back to your room to enjoy (just make sure to get there early… I went an hour before it ended and all the good stuff had already been scooped up by other guests).
Their king bedroom suite is spacious with a very comfy bed! Love it!
Located near tons of dining options and Harry Caray’s is just across the street… luv, luv!

Loved it! Will go back for sure. As soon as we walked in it was hospitality. Even by the valet. The room with my favorite. Colors and tones were comforting. But I have to say knowing our room had a little extra room because it came with a couch was the cherry on top. I just like having that extra space and not being cramped and only having the bed to sit on. The couch in our room definitely made the difference. Breakfast is located on your floor! So you don’t have to take that embarking trip all the way down to the lobby. This hotel
will have to be out to to place from now on.

Loved everything about this hotel. It was my first time staying here. I purchased 2 nights through Groupon. The staff was friendly, rooms are cute and clean, we had a nice view, comfy beds, great location, complimentary cold water upon our arrival. They have a complimentary continental breakfast on each floor. The lobby smells good. I could keep going. I’ve stayed at many hotels and this was one of my favorites. I’d be happy to come back! Give it a try you won’t be disappointed.

Me and my boyfriend stayed here for New Years weekend and had the best time! The room was spacious and very clean. The bed was so comfortable that it was hard to wake up in the morning. We had a nice view of the downtown buildings in our window. The shower had two shower heads and made for a very nice experience. Having free breakfast and free snacks at night were nice additions, too. Kinzie is in a very central location and was very convenient to get to all of the places that we needed to go. We loved it and would stay here again and recommend it to friends & family!
The only downside is the Hotel’s Parking rates. I recommend using the SpotHero app on your phone to get cheaper rates nearby.

Recently, I had attended a two day conference at the Kinzie Hotel. This boutique hotel hidden secret in the River North area. Upon arrival, I was greeted by Jian, doorman, and directed me to the check in desks. Yes, they are desks. The lobby is very minimal and very modern. Truly enjoyed the art pieces.
Gismerait, Front Agent, had greeted me asked for my ID and form of payment. She was very courteous and let me know they are also the concierge so if I needed any dining recommendations, tours or general information, she and her co-​workers would be able to assist me. Drake was also very helpful.
I was able to obtain a king room facing the front of the building. Great view of the neighboring buildings. The room is spacious enough with king bed, seating bench and a credenza desk which contained a small refrigerator and a Keurig Coffee machine. The bathroom is larger than the normal hotel bathroom. The bedding was very comfortable and noise free from neighboring rooms.
When I would leave and return to the hotel, I would be greeted and acknowledged. There’s complimentary appetizers every evening. The bartenders, Maribel and Marcos were very friendly.
The morning continental breakfast is great which is located on each floor. Then you take the items back to your room — there is a tray in the room. Don’t be surprised you see other guests in their pjs /​bathrobes. BTW, the robes are very comfortable — not stiff like other hotels.
The conference room, Fort Dearborn Room, is a prefect size for a small meeting with a very modern feeling — typical sterile meeting room. The staff would be very respectful while taking care of the room.
I would highly recommend this hotel.

I have never with such unprofessional people in my life. I would not recommend staying at this hotel unless you want second rate service from a hotel that tries to keep up with the plethora of hotels in the area that I’ve always need treated better.

Wow, where shall I begin… I normally don’t take time to write reviews, but I would be amiss if I didn’t take the opportunity to comment on my extreme pleasure of staying at KINZIE hotel whenever in Chicago!
I will list the things that I find to be unique, a differentiator from others hotels at which I stay (travel 40%), enjoyable, and consistently great about Kinzie:
1. Location: «Location, location, location.» Honestly, this is where you want to be. Perfectly located in the heart of River North, but not ON State Street for example, where Thursday — Saturday can produce a lot of street noise. Nope, Kinzie is tucked around the corner… and in addition to being around corner from State Street, you are one block from Trump Tower (must visit ReBar), as well as Hubbard, etc.
2. Exterior: attractive, updated, and contemporary appearance with attractive, exterior aluminum panels (along with the hip Kinzie logo). Who cares about a building’s exterior?! Well, I guess I do. :()
3. Lobby /​Welcome: quaint, hip lobby with modern furniture and «desks» for check-​in, you are always greeted pleasantly, with a smile and eye contact, from hotel staff.
4. Common Areas /​Elevator: perfectly appointed, with great art work (historical photos of Chicago; Google: John Kinzie), and an overall fresh feel as you make way to room.
5. Room: excellent room, with great size, modern finishes, and comfortable sitting /​work spaces. I have NEVER been in a hotel room that intentionally has been designed with the # of power outlets AND USB ports (yes, even on both nightstands) — just ideal. Oh, and the alarm clock is an iHome iPhone dock; great sound, and it is even up-​to-​date for the iPhone lighting connection. Unreal.
6. Bathroom: wonderful toiletries, very clean shower, and dual shower heads! Nice.
7. Housekeeping /​Other staff: the staff, from the General Manager all the way down to Engineering (brought me replacement TV remote due to old batteries), are ON TARGET. It’s as if they recognize that every little interaction with the hotel guest is an opportunity to build its brand, build allegiance, and (over)deliver on guest (or customer) expectations! Quick story: went in morning to get glass of OJ from breakfast buffet, but there was only enough for one glass. «Elsa» from housekeeping apologized, I ensured her it was no big deal, and five minutes later, she KNOCKED on my door with caraffe of fresh OJ, gratis! Yes, shocking here in 2016.
Thank you KINZIE and staff! So happy to know the single hotel to stay when I frequent that great city.
Hope to see you soon!

A little out of the way, but worth it for the money. I’ve stayed in many different hotels in Chicago, and this one exceeded my expectations — when it came to the room. I’ll say that the staff is a little off-​putting. The lobby isn’t like a normal lobby, and we were unclear of where to check in. When we checked out, the guy didn’t ask us about our stay — he only asked if we wanted a receipt and we went on our way.
The room was large but definitely not a city view (although we paid for one). The continental breakfast had a great spread (for it being free). Nothing hot, but it was one less meal we were going to have to purchase, and the coffee was coffee.
Keeping that all in mind — I’d stay again. I’d get over the rude staff for a large, clean room that was inexpensive.

I have not gotten into the habit of leaving as many reviews as I originally intended to when I first signed up for Unilocal many many moons ago. To be honest, I have only written a handful of reviews and it was usually to vent on times I received subpar services. This review will not be «one of those» as my stay at Kinzie Hotel fell nothing short of AMAZING.
Well what can I say that has not already been said from previous reviewers? Hmm…
— The lighting in the bathroom is amazing! Good countertop space for you to put all your toiletries on. There is also a personal countertop mirror and a stool for you to get comfy on while you put your make up on ladies! :P
— The location is perfect and close to EVERYTHING— whether you want to site see, shop, eat, drink, dance, and etc. I literally walked everywhere I went! Oh, and not to mention the hotel is about four blocks away from a Lou Malnati’s pizza joint that you MUST go to if you are down for a deep dish.
— The complimentary breakfast on every floor is great because 1) the options are not disgusting as you would expect as it is free and 2) you can bring all that goodness back and eat it in the comfort of your own room. Just do not forget to bring the tray they leave in your room because it can get tricky trying to bring back oatmeal, donuts, fruit, and coffee with only two hands. :(
— FREE and FAST WIFI, why do other hotels charge for WIFI? WIFI is a basic human right: P
— The staff here are also really accommodating and helpful. Jerry helped me with my reservations and also gave some great recommendations on places to check out. Also Nick, thanks for helping me with my tokens I forgot. #NotAllHeroesWearCapes
Anyway, if you are considering this hotel. Just book it. Now.

The good:
–Very conveniently located. Easy to walk to the river, Michigan Ave, etc.
–Nice staff.
–Complimentary drink token for the happy hour lounge area on the 6^th floor.
–Décor feels modern, and the staff/​hotel overall seems very service-​oriented.
–After checkout, they offered to hold onto my luggage while I was out.
–I paid for an overnight valet that continued until 6pm the following day (6 hours after the 12pm checkout), which meant I could sightsee all day after without worrying about the car or my luggage.
The not so great:
–The Double Cross lounge (where the free drink is) doesn’t have a window. Makes it feel like an afterthought of a space.
–Not much to do about this, but my room had the oh-​so-​exciting view of a brick wall. The «grand» wide windows seemed totally pointless.
–Room’s funky layout on the window side meant I could hear my neighbor’s shades being drawn or closed as if it were in my own room, which startled me awake (thinking someone was in my room) when they came back in the middle of the night.
–My door didn’t close all the way unless I leaned on it with my body weight. I learned this just before I went to bed… after I’d taken a shower and gotten changed with the door slightly ajar!
Minor inconveniences:
–TV remote wasn’t very functional– seemed like the most outdated item in the entire room.
–Minor inconvenience: The interior shower curtain was too short with the wide arced rod, so it kept falling out of the tub and getting the bathroom floor wet. The tub was also a bit short, so you couldn’t actually have a decent bath.
–Breakfast doesn’t appear to get re-​stocked, so if you’re on a full floor you’re unlikely to have much selection if you go later. I had 3 cereal options (but only one milk) and a couple of muffins about 15 minutes from the end of service. Luckily there was still coffee :)
Overall, I’d say my experience was probably closer to a 3.5 for me, rounded up because of their service-​oriented model. I’d return, but probably only if it were cheaper than other options in the area.

I purchased a one-​night stay at the Kinzie Hotel at a charity event for approximately $ 200.00. I thought it was a win-​win, because my in-​laws periodically stay in the city and I could give this to them as a gift and give to charity. Unfortunately after my father-​in law tried to book a room several times with several different dates, the Kinzie Hotel has not honored the gift certificate claiming that there were no rooms available on each occasion. This was a patent lie, as I called separately to book a room and they reported having rooms available. It is apparent that this hotel just uses their charitable gifts as IRS write-​offs with no intention of honoring them. What makes the situation even more flagrant is I spent time on the phone with a manager to try and resolve this issue, and she informed me that she would look into the matter further, but never bothered to call me back.
I asked around and the hotel has an awful reputation. My personal conclusion is that they are dishonest and disrespectful… stay away.

I have nothing but praise for the Kinzie (and thanks, Unilocalers, for alerting me to it). As others indicate, it is a smartly run boutique hotel. The rooms are really comfortable (I think ours was particularly lovely because we were facing Kinzie Street so had a nice view — I’m not sure about rooms with an alley view) and surprisingly chic. Other perks: the staff is very friendly, the rooms have free wifi, the hotel gives you tokens for free drinks on the 6^th floor and, as many others indicate, the real perk is the free continental breakfast served on each floor every morning (e.g. yogurt, bananas, cereal, croissants, bagels, donuts, hardboiled eggs, coffee/​tea). It’s nice not to have to start the morning foraging for food. Extra points for the location (you really are centrally located) and the reasonable price.
The only downside is that if you’re facing the Kinzie Street side, you will hear some street noise — it’s not terrible, but on the 4^th floor, we could hear traffic starting around 6:30am.

The hotel is a contemporary boutique hotel that seems like it caters to business travelers. The hotel is kept up well and very cleanly. I was greeted with a smile from every staff member.
Pros:
1. There is a complimentary continental breakfast located on each floor by the elevator so you don’t have to go to a central place.
2. They even provide a butler tray for each room for you to put your breakfast choices to carry it back to your room.
3. They also have a happy hour on the 6^th floor (in the interior) with a nice selection of appetizers and they give you tokens for your drinks.
4. The fitness center equipment was fairly new and everything was in working condition.
5. The business center was nice and had printers in case you needed it
6. Walking distance to hundreds of restaurants, shops and the parks
Cons:
1. There is no pool
2. The cost of keeping a car on site was $ 62 PER DAY with no self-​parking
3. You MUST call ahead to get your car because it was anywhere from 10 – 15 minute wait to retrieve it from valet
4. The hotel is not part of any awards program
Overall, it was a great hotel and I would stay here again… hands down!!!

Nothing offensive here. Quick check in, quiet, clean rooms that are moderately luxurious. However, for 4.5 stars on Unilocal,I’m absolutely stunned. I expected a WOW factor at some point and got nothing. The bathroom needed updating and the blue carpeting seemed blah! No restaurant/​bar and no real lobby. The real positives here are the location and super comfy bed. One of the only times I’ve felt let down by such a high rating on Unilocal.Come on Unilocalers! Quit handing out 5 stars to hotels that are average at best.

Cute boutique hotel. Stayed here for a girls trip over the weekend. Very accommodating. Breakfast is served every morning on each floor! Very convenient.
The room was very clean, couldn’t find one thing wrong with it. Beautiful modern décor. Staff was great.
Would absolute return here!

So pleasantly delighted with Kinzie for a lovely June wedding. We had two rooms for our group – watched the Triple Crown happen in their nice 6^th floor cocktail lounge with free appetizers. Also liked their breakfast concept – buffet set up on each floor. Go get it in your PJs. Easy walk to the bean in Millenium Park and architecture boat tours. Rooms were nice – not huge but nicely designed. We got a nice deal via Orbitz. Very nice doormen who helped us with directions for all our explorations.

I stole all the hard boiled eggs from my floor. Sorry, not sorry; other guests. /​review
Just kidding, yet as you can tell — I appreciated the basic, but free complimentary breakfast on each floor of the hotel in the morning. One egg from floor 5, one egg from floor 3 (the one on floor 3 was the best). Can I review the floor 2 eggs on here? Those ones tasted the funniest. Okay, I gotta cut out the egg yolks (jokes).
The hotel was lovely. Fantastic staff, some expected complimentary coffee and cookies in the lobby which were lovely after coming after almost freezing my limbs off in 10 F Chicago winter weather. I was handed drink tokens for free libations at the bar (which was on my floor!). The room itself was very cozy, comfy and the bed was very comfortable. Double shower handles with excellent pressure made for a nice and welcoming defrost after the cold weather.
The wifi was relatively fast for catching up for work, but I wouldn’t necessarily trust it for Netflix. The fitness center is very basic; useful for free weight /​bench exercises and the cardio machines and nothing else. The hotel itself is in great proximity to many restaurants, yoga studios so a + for the location and another + for the fantastic stuff. I would gladly stay here again.

I recently stayed the night here on May 8, 2015. My check in was not easy but I don’t think it was completely their fault. We got a room from hotel tonight for 109 because we had a 30 dollar first time use. They didn’t have us down as being their, apparently whoever was on shift didn’t put it in when the fax came in but the oncoming Manager gave us a nice room in return for the troubles.
Pros: clean rooms, clean hotel all together. The lobby was clean and bright. Very welcoming! It didn’t smell like a hotel, smelled fresh. The staff was nice and helpful. We got upgraded to a room with a view of marina city! The bathroom was nice and a good size. Clean, good lighting, smelled nice. The wallpaper was a map of the city which I thought was pretty cool instead of just plain wallpaper. There was a bench with cushions to look out the window. The room was clean, well vacuumed! In the morning you get free breakfast. It has doughnuts, oj, cereal, milk, fruit, coffee! It was really nice. There were even robes in the room.
Cons: for me personally, the bed and the pillows. The bed was rather hard for me and the pillows were to soft they seemed flat. It gave me a neck ache. But that’s my personal preference. That’s about it for cons actually.
Would I stay again at this hotel, yes I would! The service and cleanliness alone is enough to make me stay.

I loved staying here. The hotel and staff were so warm and welcoming. The rooms were spacious enough and the bathrooms so large you could put a cot in there and sleep another person. The bed is cozy and comfortable — I slept like a baby each night of my stay. The back wall is lined with windows so there’s sunlight aplenty and desk space for working.
A bonus we discovered upon check in was receiving a handful of tokens for happy hour on the 6^th floor. I assumed it’d be someone offering a few bottles of beer or wine in the hallway/​lobby area by the elevator… But no! Much better! We were led to a room with a fireplace, several chairs, high tops tables and stools, then an array of savory and sweet hors d’oeuvres and a staffed bar with some quality drinks. Both nights I visited I had their Sauvignon blanc — a delicious one from New Zealand. In my case, I had it lucky with my room on the 6^th floor. Not often do you see a display like that to this extent and was an amazing display of great customer service and only added to the welcoming, open vibe at Kinzie.
The hotel is surrounded by great restaurants within a few blocks as well as the Chicago River. We visited RPM Steak, Beatrix and more.
I also greatly appreciated the service from the lobby staff. One my last day, I wasn’t leaving til the late afternoon past check out. I was meeting a friend for lunch and didn’t want to carry my luggage and asked if it were possible to keep it there until the late afternoon and they agreed to do so without question. Gold star!
Can’t wait for my next stay at the Kinzie Hotel!

I loved my recent stay at the Kinzie hotel.
Picture this: boutique hotel in the middle of Chicago. Beautiful rooms. Calm cool colors. I know this sounds weird but I just cannot stand hotels with loud colors that are in your face. This hotel is very contemporary with but still feels comfortable at the same time.
Loved the desk that ran the length of the room. The bed and the linens were also really cozy and comfortable. My only problem was the room felt a bit dark. There was a huge light out in my bathroom. And in the hallway where the full length mirror was I couldn’t see enough to put my make up on even with all the lights on in the room.
So here is where I am torn. A big factor for me in a hotel is having a restaurant and or bar. This hotel had neither. You could order room service from Harry Carrey’s across the street and they had a complementary satellite bar area with some appetizers but that was it. Don’t get me wrong I appreciated the appetizers and the drink tokens but I felt a disconnect because the rooms and the hotel were so beautiful but this staged room with a small fake fireplace and no windows just felt forced and awkward for this caliber of a hotel.
I also appreciated the complimentary breakfast. They had a coffee bar with pastries, bagels, cereal, yogurt, juice, fruit etc. The service was also very friendly. Everyone we came into contact with was smiley and helpful.
Overall would I stay here again? For a work trip yes. It was probably one of the most comfortable hotels I have ever stayed at. For a trip with my b/​f or the girls maybe not. Amenities like breakfast in bed and a bar/​restaurant are personally at the top of my list, and that is where I felt like Kinzie missed the mark. Other than that a solid 4 stars.

Quite enjoyed my first stay here at the Kinzie.
First off, the location is aces. If you’re into all the touristy things and want to be close to the Michigan Avenue action without all the congestion this is a really great spot. Walking distance to Navy Pier, some great restaurants, the river, the Loop (and subsequently the AI and such) etc etc. It’s also very close to a Red line stop and several city wide bus lines (e.g. Clark and Broadway/​State) if you’re familiar with the city and want to get around to other parts of town easily.
The beds are incredibly comfortable and the linens are nice and soft. Each room also comes with a bathrobe which is also nice for lounging in if you want to change before you go out but you’re not quite ready to that yet.
Amenities are great. There’s a small fitness center which does the trick. There are a few treadmills, an exercise bike, and a couple of ellipticals (all with TVs which is nice if you’re like me and get bored on them) plus some weights and mats. There’s a complimentary breakfast served every morning on nearly each floor (which I didn’t take advantage of since I had breakfast at the office but it looked great!). Plus a happy hour every day with beverages and apps (I was given 3 complimentary tokens to redeem for a beverage when I arrived). The bathroom is nice and big and I loved the double shower heads. Felt so good to take a hot shower in there after coming in from the freezing Chicago winter. H20 products in the bathroom were also awesome. Love that stuff! Free wifi makes catching up on work here a breeze as well.
A couple of cons (but maybe not enough to knock it down a star)
The rooms are smaller. But that’s to be expected at a boutique hotel. They have size where it counts, though – big bathrooms and a king sized bed are all I need. A little extra space to roam, maybe stretch are not a bad thing for me but it’s not a deal breaker.
Staff is kind of mixed. Some folks I spoke to were extremely nice. Others were more aloof. Again, not a deal breaker but something worth noting.
Mini bar stuff is ridiculously expensive. That’s par for the course at a hotel but $ 7 for a large Fiji water is crazy. There’s a 7 – 11 around the corner and I went there and got the same bottle for $ 2.50.
Overall though I thought the Kinzie was great. Clean, comfortable, quiet, and ideally located make for one solid hotel in my book.

Found ourselves here due to a Groupon. Location was perfect and everyone and everything* we encountered was excellent. The bed was SO comfortable, with a variety of pillows to choose from. Soft sheets, warm comforter, nice textured blanket… made me glad we stayed two nights.
On every floor they provide a Continental Breakfast every morning. Fresh fruit, oatmeal, bagels, coffee… you name it. Very nice.
There’s also a lounge on one of the top floors that offers free happy hour snacks. The snacks were nice, the beer was inexpensive ($ 3) but the martini special got the * above. $ 8 for a watered down old thing from a pitcher. That was the only off note of the whole stay.

I’ve really enjoyed my staying in the hotel. The rooms are clean, large, quiet and well decorated. The service is excellent and the hotel is well located