Klein True Value Hardware

Excellent neighborhood hardware store. Visit here often for all hardware needs and everyone is always extremely knowledgeable and friendly.

I’m sure owning a small hardware store is difficult these days with all the big box places. And since projects can take on a number of permutations, keeping everything one might need in stock can be a real trick. But I have to admit this place has a ton of stuff for a small space!
I’ve been here 3 times. once for a chain lock, once for snow melter and once to buy a fall mum (today actually). Their selection is excellent as previously mentioned and the staff is super friendly. It is for that treason I will let them slide on their prices.
To give you an idea I paid $ 10 for snow melter at Tenenbaum True Value on Belmont and the nearly the same product (and size) for $ 20 here. I felt it was important to mention that it was an «apples to apples» comparison as of course, if I want to schlepp to H.D. in L.P. I could get it cheaper but that’s not the point. I was a bit shocked when they rang me up as I didn’t think it would be that high. I walked out with it as I was embarrassed to say «wtf?» and put it back.
So if you are in need of service and a local place to get your hardware fix, this is a good spot. Just be careful as the prices may catch you a bit off guard.

This is such a handy neighborhood shop to have. I very recently moved into the area and they were a big help for copying some keys and getting the apartment essentials I somehow overlooked. The staff was very nice and speedy and the shop has a overall nice and friendly feel to it, not to mention the jazz playing over the store radio.

Yes, this place is more expensive than the big box stores and has less space for stuff, but they make up for it in exceptionally customer service and in their ability to anticipate the needs of their customers and have exactly what you need in stock. Beside, when you factor in the cost of the cab down to the big box home store, isn’t it cheaper (and easier) just to walk down the block, get what you need and go home and fix the problem?

This guy knows what a neighborhood hardware store should be.
I went in for some BX (electric). I only 5 feet, he had bundles of 25 ft and more. Instead of making me buy the entire bundle (like most places do), he cut off 5 ft and let me purchase only what I needed.
Could not have been nicer about it.

They weren’t sure if the keys they made for our boat’s ignition would fit so they didn’t charge me for them and said, «Find out if they work first and then you can pay for them… if they don’t, just throw them overboard and don’t worry about it.» It’s good to see there are still trusting businesses out there!

I have a need to go over to the True Value about 6x per year. It’s usually in between my «stock-​up» trips to HD… and when I’m right in the middle of a messy project. In any case, they are usually helpful and friendly. They carry most everything one needs, but you should always in advance how much it will cost for plexi-​glass, glass, and other mildly custom items that come from the back room. Oh, and the two parking/​loading spaces are great on Southport.

A solid neighborhood hardware store. The service is good, people are friendly and willing to help. I haven’t always been greeted when I’ve walked in but I’ve never found any of the staff rude or unhelpful. I’ve always found what I needed from a Weber grill to small nails to ant repellant. You can almost always get a better deal elsewhere but it’s a great place to support local business.

The service is generally ok. But they are just ridiculously overpriced for even the most basic of items. My better half came back earlier with $ 25.00 worth of felt pads (1 package) for chair legs and a couple sets of spare keys.
I recognize it sits in a prime, and therefore expensive, location on Southport. But Klein hit ‘s you like it’s an airport gift shop. As much as I hate dealing with the maze of the big boxes, I have a hard time justifying that kind of mark-​up even on a small spend like this one.

As a handyman some days include 2 – 5 trips to a hardware store. Occasionally I’ll go 2 – 3 days w/​o a visit. Usually I can make a purchase & be on my way back to the job, before I’d be through a big box’s front flap (door), and that convenience is valuable.
The people here are very friendly, & helpful, and Their selection is above average.
My complaint (s)…
1 — They do not offer professional trade discounts (a direct savings to my customers & their neighbors),
2 — Their charge to replace broken glass in a wooden window was $ 50 O.M.G. W.T.M. (way to much) !!! after a deep breath (from every orifice), I called around & found the following prices
— Portage Park Neighborhood Hardware Stores (3) $ 22, $ 25, & $ 30
— Old Town Hardware Store $ 35
— Tenenbaum (½ mile away from Klein) $ 25
— Klein True Value $ 50 ???
I will repeat they are very friendly, helpful, & have a good selection of the most common hardwares, but to charge 50% more for labor than a downtown hardware store is surprising.
Rich Escallier
Portage Park Handyman Services

THE 7 – 11 OF HOME IMPROVEMENT
I’m not a big fan of the big box home improvement stores, so little neighborhood True Value stores really hit the mark for most of my needs. Selection was pretty good given the size of the place and the service is excellent. My only complaint is that prices were a bit higher than I had anticipated. Though for the convenience of being able to walk there from my house and avoid the living nightmare of a Home Depot trip, I suppose it’s worth it.

Great family owned and operated business. Friendly, organized and will help you get what you need if they don’t have it in stock. Thanks Shaun, you and Katie Rock!

I agree with Robert; this is definitely one of the better True Value’s in the city. While it’s a smaller space, it’s well organized and they have decent stock (including smaller propane tanks for my little grill).
Huge bonus points that the copies of my house keys they cut actually work.

This is a teeny tiny place as far as hardware stores go, but the people there are so amazing! I went to pick up some painter’s tape and spackle, and then — of course — remembered that I needed some of those little picture hanging hooks. When I finished shopping (and had a few other impulse-​buys in my basket), the cashier couldn’t find a price when she scanned the picture hooks. No big deal, I wouldn’t have minded going back to the aisle where they were (again, it’s a small store), but instead she gave them to me for 99c! I think they were supposed to be about four dollars, so thanks for that!

So I needed some paint.
EASY.
So I spilled the paint on the carpet. OH MAN!
I came right back — I got the carpet extractor, they even called to find out how to remove paint from the carpet… WOW!!! I would go back every day if I had to – they are GREAT people to work with!!!

This is one of the better True Value’s. This store is not that large but they carry all top of the line products. They have alot of outdoor grills for sale also.