L.A. Tan

Today was my first day going back to this location after ish went down, and if I had been expecting professional ineptitude, I was sorely NOT disappointed. Machine barely gave a light coating — that is, after the employee forgot to turn the machine on in the first place, which I didn’t realize until naked and standing in the machine. So yup, the usual song and dance: get undressed/​get dressed and attitude in the form of teenage «it SHOULD be on» indignation. It’s not. Turn it on. «I mean I GUESS I’ll run it again.» Okay. Thanks.
But that’s not why I’m here. No, I’m here because as I was leaving, I received a push notification message via Unilocal (didn’t know that existed??) telling me Alexis R was blowing my shit up. Alexis!!! How have you been? What. A. Coinkydink!
Alexis and I messaged back and forth as she angrily declared that she quit and that I did not in fact get her fired. How scandalous! In the middle of this, my friend texted me with news of a great job opportunity; I told her I was in the middle of a Unilocal fight and couldn’t deal with her career milestone right now. I meant it.
Anyway, Alexis claimed she quit mid December due to pregnancy. She’s 20 and married, in case you were wondering (I was). She even sent me a screenshot of her email resignation on Facebook (that’s right, this spilled over to Facebook). I’m sorry, Alexis, I received bad information. I will gladly retract my original claim. Should I think it weird her email resignation is time stamped for after our confrontation?
Anywho here it is: Alexis did NOT get fired, she just realized she was pregnant right after I wrote a Unilocal review. She’s also an aspiring nursing assistant with a bright future ahead of her! And most important, she gave me quite the chuckle on my Friday afternoon. Truly, all’s well that ends well. Removed a star just cuz. But gave it back due to email fishiness.

Nadia for eyebrow ! I don’t get fake tan but i do get my eyebrows done, she used to do my eyebrow at another shop and i freaked out that she left, but i thankful that she found me. For $ 10 in the loop get your brows done the right way is the best deal in all of river north!

Feel like I should echo another comment… I have tanned for years and did the same minutes here in a stand up bed. Worst burn of my indoor tanning life! Not sure what the problem is but no golden brown for me… Just lobster red.

Terrible in every possible way. Bulbs are often old or even completely burnt out, staff doesn’t seem to care much and the rooms are sometimes dirty.

Against my better judgement, and after reading many a bad review for this place, I decided to go anyway for a little UV therapy. I was out of options as far as a place to go and get some rays; and after a quickie Unilocal search, I came up with 3 or 4 less than stellar reviews for places within walking distance from my miracle mile hotel. I had been on the road for nearly 2 weeks without so much as a drop of vitamin D, so I was desperate! Almost anything would do!
After realizing that the Unilocal location was wrong, I called the store to get directions. They were less than helpful. I could tell the tot on the end of the line was more concerned about her acne and her date for homecoming than she was concerned that I was catching pneumonia looking for this place. So, I finally found it through a quick apple map search on my iPhone. It’s inside of what looks to be a high rise condominium tower, and you will walk straight past their little entrance if you’re not careful. Once inside, I could tell why many had given this place 1 or 2 stars. It looks like an unfinished loft with tanning posters spattered on the make-​shift walls, and two teenage girls running the front, only one of which was willing the help. The other stood back sipping her Dunkin donuts latte and playing on her phone. I inquired how much it would cost to tan in their top level bed. She said $ 33! What the??? $ 33 is half my membership fee at my snazzy place in NYC. Excuse me for being particular, and a little cheap, but I have been using beds in Las Vegas, and NYC since I was 15. This place was more along the lines of tanning places I’d frequented in the likes of Alabama or New Jersey. I asked the chick if I could use a coupon from their website, and she said that was only good for the lower never bed. Then, eying a flyer nearby, I asked if their «text sign up coupon» would work for a higher level bed. Bingo! Score! All in all, I paid $ 7 for a pack of lotion and about $ 2 for eye-​wear, with they don’t provide. (Who the hell charges for eye-​wear? The beds are older than your grandad’s underwear, and the top of the bed wouldn’t even stay open. The face tanners in the bed are laughable, and the bed gets hotter than hades. Crap place overall. Verdict: if you’re desperate for sun, and have no other place to go, check this place out. But I would never buy a membership here. Certainly they have SOMETHING better than this in Chicago!

The new spray tan solution is impressive. Almost magical Go get one. It’s 10 $ on Monday.
Oh and $ 5 Tanning on Tuesdays!

I certainly understand wanting to close up shop. But when the hours say 9 – 9 and you want to grab a 4 minute tan at 8:50, you don’t expect to be IGNORED at the door instead of politely turned away or even acknowledged other than to say: 8:45 and then act as though your not even standing at the door. Just plain RUDE. Don’t people understand that customers are why you’re in business?

I registered at the Damen Bucktown location and seems to me my 30/​month membership doesn’t get me jack shit at the wabash location.
I get it, they probably have higher rent therefore fees. Anyway I’m used to level ¾/​5 being included but here I’m only aloud full time on level one.
Good thing they have 5 dollar Sundays.
The space is huge (lots of rooms) but the upkeep is pretty dingy. Down to the cracked and masking taped bulbs underneath the acrylic and crappy outdated doors/​handles.
It’s so freaking close by so I will return.

This place is the absolute worst. I have been here dozens of times, only because it’s by far the closest and most convenient to where I live and work. I only ever get spray tans. For obvious reasons. The spray tans used to be ok… good not great. And expensive, but I bought a package which made the price much more reasonable. Whatever, none of the above is the point of my review. So, let me get to the point. Get some working equipment. The spray tan machine has been broken for over a week, and has been broken on at least 50% of the times that I’ve tried to come in over the past 3 months. The last time I could actually use it, because apparently it was functional and decided to show up for work that day, it malfunctioned and just blasted me in the face with all of the tanning solution. The girl working was like «what oh sorry not my fault» when I told her about it. Unacceptable all around. So that’s my point. Invest in better equipment and better employees. I’m certainly not the only one that’s had a negative experience (see almost all other reviews of this location) as well as the fact that it’s completely empty ²⁴⁄₇. I now go out of my way to visit the locations on Walton and the one in the Loop on Madison.

One of the face bulbs was out and for as much as it costs, you would think they would keep up with that. The lady working was not very friendly and the parking across the street was pricey.

Not my favorite place for many reasons mentioned in the other reviews with which I strongly agree with respect of customer service, old beds, and overpriced for what you get.

The front desk person Julia (she is also the manager) has no concept of «customer service». Disrespectful, rude, insulting. I have never been treated this horribly by a business.
I was new at indoor tanning and didn’t know what bed to use. So naturally, I was asking questions about the beds. She refused to help, rolling her eyes, raising her voice, saying «I am not here to educate you»… When I was leaving, she whispered a profane name under her breath.
I called corporate to report, they said this wasn’t the first complain: «we are sorry, we will call you back once we resolve the situation». I never heard from them.
By the way, I went there during the day, before 7pm, so you may not be safe before 7pm either.
I don’t know how this place remains in business.
Go to another LA Tan on Madison — they are amazing!

5 stars for being close to my job and for super friendly service! Clean and NO waiting line ever.
1 star for OLD BULBS. I bought the Premier Package so I could use the higest level beds and I have to say the bulbs must be OLD at this place or I just got the ‘bad’ beds everytime — b/​c I got practically NO color even after a solid month of consistent tanning on the Level 4 through 7 beds. ??? I’m disappointed b/​c I was tanning for a beach vacation. I’m Italian so I was expecting to get BROWN after a full month of going. I just got a hint of color here (better than nothing tho I guess!). I got MUCH better results from LA Tan on Madison but they are too far to get to at lunch hour.
Please get new bulbs, LA Tan on Wabash! Otherwise your place is great!

I live in the building, and every time I go there, their computers are down. They can never fix the problem, they have a waiting room of customers, and no one can tan. The teenager who works the counter said to go away and come back later. That I did and will NOT return.

This location is generally pretty good. They are clean and have good beds. Be careful when you go on the weekend, however as they sometimes lock up early (prior to 20 min before) and you can’t get in. I got to the door at 5:35, cutting it close I understand, and it was locked when I got there. The girl at the desk was signing up two new customers and I stood outside for ten minutes before she opened the door and then told me that I could not come in they were closed. I get that it is the weekend, but I would have liked better customer service.

I’m just commenting on the spray tanning… Don’t bother unless you want a fake looking blotchy tan! My boyfriend and I both had the same bad experience and I ended up going to the L.A. Tan on Madison to fix the tan as much as possible before my cruise. The machine here is old and does not spray evenly at all… it was the worst spray tan I have experienced.
The staff was nice and helpful, but I won’t be back.

I stopped in here today to purchase a tanning package for one month only. This past summer I have developed a farmer tan. I need to get rid of my tan lines ASAP because I’m getting married in less than a month! This location is very convenient for me because I can run up here on my lunch and get my fake bake on.
The girl working at the front desk was really sweet. She answered all of my questions and she was very helpful. She also told me that my membership will be valid at any of the LA Tans across Chicago. I can go to the one near my house or in the suburbs when I am visiting my family.
This location is very spotless and the beds are very nice. This place is very huge too! They also do Mystic Tanning here as well. I wanted to give the spray tan a try, I just didn’t want the color rubbing off on my beautiful wedding gown. If you need to get some color for a special occasion, give LA Tan a try!