Leona’s Pizza & Italian Restaurant

I visited Leona’s today
No line no waiting a table available for anyone!
I was able to sit enjoy the relaxed atmosphere and eat.
This is really one of the nice restaurant on the south side! I told the waiter I don’t understand why this place isn’t packed, pizza for the teens and surf and turf for the adults that like shrimp and ribs!

We didn’t know what to expect when we arrived. But latia (I hope I’m spelling her name right) did a great job made our experience at Leonas a one to remember. Good food a excellent service. We wil be back.

I attempted to place a delivery order and was told I’m outside of the boundaries (by .5 mile). The problem is that I’ve had food delivered from this location at least three times. They told me to call the Beverly location which is farther away and they wanted to charge me a DOUBLE delivery charge! I’m not sure why I live in the bubble of non-​delivery but it is completely unacceptable practice. I suppose the positive is I can save $ 40 but now I have to make alternative dinner arrangements.

They use to be good. But ever since they changed their menu they have also cheapened the quality of their food. Just ordered a pizza and it was so dry it was ridiculous, they just make it look like you have sauce on the pizza by the edges but its just cheese and crust on the actual slice. Will not be going back, Shame on you Leona’s.

I typical frequent this neighborhood Leona’s; however, the manager is very weak and would prefer to sweep the floors than actually manage the restaurant. There is one server in particular that is below subpar. It is always my desire to support local businesses; however this one is no longer worth it. How do you go to a restaurant and they completely forget to put in your entire order or several occasions?

From having to literally seat ourselves upon arrival… then having to clean off our own table (the table was FILTHY) … to waiting forever for ordered items… to putting up with the nonchalant attitude from our baldheaded waitress… I must say THIS PLACE SUCKS!!!
On this Friday evening when my family and I visited, the restaurant was practically empty, and they used the excuse that they were «short staffed» to justify for slow, crappy service. Plus, throughout our time there, there was a parade of plain-​clothes, random people walking in and out of the kitchen. I suggest that everyone stear clear of this place.

Dough suddenly seems way too pre-​made, not daily in house. Perfectly circular, holes perforating the bottom. Unsatisfying. Asked for extra thin, extra crispy and well done and the crust was a uniform, not particularly thin and barely browned — not even slightly crisp.
Overall lack of flavor, despite the quantity of toppings. Nicely browned cheese had no mozzarella flavor, not the slightest hint of onion or mushroom detectable. I’m better off making it from scratch at home so if it’s subpar I’m out a lot less money and have nobody to blame but myself.
Chocolate cake super pricey, but at this point the best thing on the menu. Meat lasagna, which has always been a win, dried out and lacking extra sauce to compensate. Not sure what the hell happened.

Ordered a Tuscany chicken sandwich for delivery and it was terrible. the bread was like it was dipped in juice. super soggy. chicken breast taste old. never again. and that was $ 10.00.

Since the food is not really that good, one would think the service would be up to par. Not! No matter how many people are in the restaurant, the service is slow. There is a tendency to deliver orders incorrectly and incompletely. Please don’t take a group there as that is like asking for a bad time. Not sure what the deal is with this location but I haven’t had issues at the other locations. Will definitely stay away from this one.

If I could give this joint zero stars I would. Just ordered a simple delivery for myself and the wife online– site said an hour wait for the delivery. Fine, it’s a Sunday night, I understand they’re likely busy.
About an hour and 45 minutes later, my order hadn’t arrived so I call the restaurant to inquire and the guy who answers the phone tells me that my delivery had already been delivered. I say it wasn’t, he tells me he checked their system and it said «delivered». I explained to him that I wouldn’t be calling asking about an order that was already delivered if it was delivered, he puts me on hold for 5 minutes, comes back and says that there was a mix up with the drivers and my order would arrive with the next 10 minutes.
Now granted, the food did arrive about ten minutes later but it was missing three items. No blue cheese on my burger I ordered, no steamed veggies for my son, and instead of shoestring French fries they gave me potato wedges. Smh. Come on son! After all that, y’all could have at least gotten the order right! And my burger had grown cold!
I’ve dined in at this joint a few times too and the service was just as bad. Hardly anyone in the joint, but it still took an eternity for the food to come and some of the food NEVER came! It’s like they keep inventing ways to disappoint. Why would you tell a customer inquiring about their late order that it was delivered already TWICE!!!
Tear this place down and make it a Culvers.

Not sure why the reviews are so negative. I eat here quite a bit and don’t have any issues, but I usually pick up. They give you a 15% discount if you order online in advance. Yeah it’s not the best lasagna or sandwich in town, but it’s pretty good and it’s only eight dollars! No complaints here.
Service can be slow if you eat in and they do take a long time to deliver, but if you pick up this is a good choice.

I have order here few times in the past and I must admit the food is decent but today is my last time. I ordered a small pizza and I was told that it was going to take 30 minutes which is crazy since it was a weekday and when I got there it was dead. It took mote than 30 minutes and the pizza was cold. Manager tried to apologize but I took the pizza and walked away. Seriously people check the reviews before placing online orders.

Me and a bunch of my friends met here for my friend Yolanda’s birthday. We entered the restaurant at approximately 6:30 pm. We ordered our food at 7:00pm. We received our food around 8:45, and I can’t even count the mistakes, missing items, and what did come was COLD. I don’t ever remember this Leona’s having such poor service. Leona’s on Stoney Island, step your game up…

Used grubhub to order. Placed order at 6:30 and have not received order as of 8:44. I received no call letting me know what the problem may be and when I called, I was simply informed that the driver had left and food should arrive shortly. I’m patient and rarely complain but this is unacceptable. I don’t want a refund or free food, but a simple heads up would’ve been nice.
Update food came and of course they were missing a part of my order. I’m done. They will not be receiving anymore of my business.

Have you ever seen a restaurant go downhill as fast as Leona’s on Stony Island? Called there Wednesday night to place an order and was on hold THREE MINUTES! When I went to pick up the order after 35 minutes (food was supposed to be ready in 30)
I drove the three blocks back to the house-​the lasagna was cool, a salad was missing and the burger wasn’t cooked to order. When I called the mgr to complain she wanted to play 50 questions to see if she could determine if I was wrong about something
Well, she lost that game and a customer for life!

It’s been a while since eating at this
favorite was the Spinach Lasagna when visited it in Hyde Park… magnificent!!!
There’s no more Spinach Lasagna… bummer!!!
However, when we (my Sweetie & I) arrived Saturday evening, I couldn’t understand why it was so empty. Then after ordering our appetizer, Fried Calamari… I looked at it and said «What in the world is THAT?!!» Now I’m beginning to understand the vacant tables…
I should’ve taken a picture… there was batter fried green beans, lemons & limes and other things which I had no clue, all clumped together! There was only a hands full of the actual Calamari… called the manager, she replaced it with the actual food. OMG… when I actually grabbed one to eat… it was rubbery!!! Needless to say… didn’t eat it!!!
My entrée was the Shrimp Ravioli and my Sweetie had the Veal Ravioli… his was excellent while mine was hard and it didn’t taste like shrimp was in it!!!
I complained once again to the manager… and she gave us a 20% discount!!!
I should’ve read the reviews first!!!
DEFINITELY LOST OUR BUSINESS!!!

Great place to eat! The place is super clean, the waitresses are very nice and the wait for your food is quick. We ate the Veal and portobello mushroom ravioli, it was delicious. The portion size was big that we had enough to bring home for a second meal. They not only have good italian food, but you can get good seafood there too, we had the shrimp scampi, delicious! Cant go wrong with the price or the food.

OMG! This restaurant should be on the television program for horrible restaurants, called restaurant rescue! The food is microwaved! It is made the day before, put in the microwave and serve it! The chef makes the plate very hot to mask the frozen center of the Lasagna! Needless to say we returned three plates of frozen in the center lasagna. And demand that it was taken off of our bill. When we complained, the chef came into the restaurant, I guess to intimidate us?! Wow this Leona’s is laughable! I see why it is empty on a Friday night! I have never been in a Leona’s restaurant anywhere else in the city and it is this empty!
Lastly as we were leaving out of the restaurant, the chef was outside taking a smoke by the dumpster! While inside food was still being served up. I guess they just microwaved it!
My recommendation, save your time and your money, go to another Leona’s restaurant. This restaurant give Leona’s a very bad name!

In fairness, we did not eat here today. I just couldn’t do it.
This was the only halfway decent looking place north of Whiting, IN on the path I took up 41 and down 79^th to Stony. What a drive.
It looks nice enough inside and our waiter was polite. There were only five tables with customers at 7:45pm and the pizza I saw on one of them looked average, at best.
My wife was quick to point out the mess of crumbs, etc on our table and the first thing I noticed was the greasy feeling of my wrinkled menu. I looked at the table behind us and it was littered with food bits too, and yet it was set just like ours. Now curious, I got up and walked around to look at many tables.
When I sat back down the waiter approached with 2 glasses of water and I asked him what they do after someone is done eating here. «We clean the tables» was his answer. I pointed to the table behind me and asked him if he saw the mess on that one. He told me they just hadn’t gotten to it yet.
So I called his attention back to our table and said «what about this one?» His answer didn’t matter. I was done and had too many doubts about the cleanliness of the kitchen I couldn’t see. Watching him push crumbs towards the wall when he moved the condiments to wipe the table was just icing on the cake. Is that really your best effort? Picking them up to wipe under and around was that hard to do?
FAIL

This use to be one of my favorite neighborhood spots!!!
I don’t know what has happened, they changed the bread that they use to serve!
The food wasn’t as good and flavorful!!!
The cheese sticks and wings were still great but the main course was anything but exciting!
The staff was great but the food was mediocre and for that reason I won’t be coming back any time soon!