Logan Square Animal Hospital

I took my dog to see Dr. Basran at Logan Square Animal hospital because my regular vet wasn’t open on Sunday. My dog was showing symptoms of a urinary tract infection, but I didn’t feel that it was an emergency. In hindsight, I wish I spent the extra money at the emergency vet instead of going to Logan Square Animal Hospital. The waiting area was incredibly outdated and dirty (I saw two bugs on the floor… one dead, one alive).
When they brought me back to see the vet, he barely introduced himself or said hi to my dog. Instead, an incredibly large and dirty looking man (who I assume is a vet tech or assistant), grabbed my dog in a bear hug and flipped him over on his back onto the exam table. This was entirely unnecessary, as my dog is very friendly, submissive, and easy-​going.
After a very brief physical exam, during which Dr. Basran didn’t even take his temperature or check his gums, he concluded that my dog had a UTI and said he would need to send a urine sample to the lab.
He prescribed oral antibiotics and gave my dog an antibiotic injection (which, as I later found out from my normal vet, hasn’t been used regularly since the 90s). They sent me home with very little follow up care instructions or explanation of treatment.
Dr. Basran failed to call me with the urinalysis results. When I followed up a few days later, he told me that crystals were found in my dog’s urine and he would need X-​rays to rule out stones. Of course I went to my regular vet, who luckily ruled out any serious issues.
Based on the follow up tests and care my dog received, it appears as though Dr. Basran didn’t handle my dog’s urine sample properly and may have left it out at room temperature for too long, which led to a growth of bacteria and crystals (and inaccurate results).
Luckily, he prescribed the correct antibiotics so my dog is on the mend (despite everything).
That being said, I will never return to Logan Square Animal Hospital again.

The staff is wonderful. We’ve been taking our cats there since 1998. Dr. Basran is so concerned about the cats he always calls to check up on them. The prices are totally reasonable. I’m very satisfied with the treatment of all the doctors there. They always try to help people.
Melinda

This office is dirty, the staff is disinterested, and after being a client for a year, they lost our records, and then refused service on a day our dog was very sick. They could not «fit us in.» I have been a dog owner for over twenty years and have never had my established vet refuse service when they are open. I understand being busy, but the receptionist basically said, this vet is just slow and already has a full set of appointments. Is this a vets office or a nail salon? Luck have it, we went to Premier Emergency vet and received excellent care. So that was the last chance for LSAH. Done.

Reasonably priced. Good service. Been coming here for several years and always pleased.

Do not bring your cat here for diabetes treatment. The doctor is very incompetent and prescribed the completely wrong, very expensive food and provided very little and completely incorrect instructions. Either he’s ill informed or intentional but it makes no sense to prescribe w/​d digestive and not m/​d glucose management for a diabetic cat. After a little research, w/​d contains a lot of carbs!
Also, were advised to reuse needles and inject right into the muscle with a very high dose. Not very pleasant for our poor kitty. Didn’t even mention anything about investing in a glucometer.
This was all very upsetting given how much we spent on this «treatment». It pains me to leave a bad review after some good treatment we received from the owner in the past but this experience was just horrendous. Will not return.

Terrible experience with this vet. The nurse was extremely rude so is the doctor. Going to change my dog vet.

Would you like a consistently smelly and unclean office with even more consistency with incompetent Doctors and even worse reception staff! Then look no further.
If you don’t leave after the smell (or if they cleaned after all the complaints) then you will definitely leave after the doctor messes up a simple injectable vaccine which isn’t so bad, but when he looks at you like he got any of it in even after you say it all squirted out, he’ll say, «That’s normal.». Great! I must look like an idiot who doesn’t really have any experience in a competent and professional vets office.
They may save you a few bucks, but I promise you that you and your dog/​pet will be much better off going somewhere else.
I wish I could give zero stars. Check my other reviews, I am not a Unilocal basher, these people were just too much for me to handle keeping quiet about.

First visit — Receptionist was super rude. Doctor didn’t know a thing, had just adopted dog — was asking Dr opinion on what he recommends regarding medications, vaccines, etc… his response to all: «I mean, it’s really up to you.» Am I the doctor? Do I work with dogs constantly? Have I seen what medications work the best in x amt of cases? No help what so ever in the decision making. No information at all.
In short:
1– Does the doctor give you an educated recommendation? No.
2 — Does the doctor act like he gives a sh*t about you? No.
3 — Can you get past medical records from your visit? «no one in their office has an email account» and they ONLY use fax, so. No.
4 — Do they send reminders when you’re up for shots? No.
5 — Can you send thema medical release form? If you’re willing to go to an antique store to find access to a fax machine, yes… otherwise, No.

The vets at Logan Square Animal Hospital have been taking excellent care of our dog since the day after we brought her home from a local shelter. We’re always able to walk in and see someone in a reasonable amount of time and the staff is caring and friendly.

Brought my cat in this morning for blood work and she died because of this vet because they obviously can not take a cats blood without killing them. Heartbroken. Seeking legal advice on what to do next.

Overall, I feel confident that my animals get good care here and that the docs are competent.
On the plus side, I like the doctors here a lot. They did a very good job taking care of my cats and dog. They pay attention to the tests that you ask them to do and will tell you when you need to go to a specialist without trying to get more money out of you.
On the minus side, the place smells awful and sometimes you have to call them to follow up on test results etc. because they don’t always call back when they say they will.

I brought my cat to Logan Square animal hospital because she has an ear infection.
I was seen right away, the receptionist was very pleasant and sweet. My cat was unhappy to be in her carrier and made a mess, the receptionist cleaned it for me and brought me a towel to take home for future messes. So thoughtful!
The vet was Dr C, he was very nice and efficient. My cat was given medication and vaccinations at a reasonable price, we both left happy!
The warnings «you get what you pay for» were not manifested in my visit. Logan Square animal hospital will be my Cat’s regular vet from now on!

I’ll let them do vaccines, but that’s it. These guys are awful. They tried to put a muzzle on my dog who has never shown any aggression toward anything in its life. The muzzle they pulled out was a plastic cup with a whole cut out of it held together with some tubing.
The vet is pretty condescending. They misinform or conveniently forget to mention certain things that cost you more money.

Please ignore all those negative reviews! They are outright LIES! Dr. Iqbal and the receptionist staff are caring, articulate, and will go above and beyond to help your pet. My dog, Houdini, was a rescue, and she needed to be spayed, and checked out. Dr. Iqbal was so gentle with her, and did a thorough check-​up when I first got her. He noticed an infected growth on her paw, and did the necessary steps to help her. When she was spayed, he personally made sure she was okay since she was very groggy after the operation. He told me I could check back with him at any point, and he meant it because I did come back and he inspected her, and reassured me that Houdini was healing appropriately. They are affordable and try their best to see your pet in a timely manner. In regards to cleanliness, I’ve personally seen them clean their tables after every pet, and their reception area is modest, but mopped down regularly as well.
Take your pet here, they will take care of them with the upmost care.

This place blows. I took my puppies here for their vaccinations and it was a joke. When the doctor could not give get the dewormer into my 6 week old puppies’ mouth he asked me to do it. He tried to give my dog a rabies shot at 12 weeks, rabies shot are given at 16 weeks. In addition,
every time I call to have my vaccination records faxed to a class or daycare, the vaccinations never show up. I highly discourage anyone from using this vet. Try Village West if you care about your pet.

after reading the reviews, I’ll be honest, I was nervous to bring my cat here. luckily I found that people complaining about the waiting room are seriously exaggerating. it’s a vet, you can smell animals, but it’s cleaner than your average DMV.
anyway, I waited for less than 10 minutes at a peak time (5:30 pm) on a Monday, my cat got the shot she needed for a standard price, and I was out of there. I will definitely come back here for my cat’s annual check up.
also in regard to the people who are complaining about being overcharged or coerced into services that their pets didn’t need… I certainly didn’t have this experience. I adopted my cat a few weeks ago and the Anti Cruelty Society recommended that I bring a stool sample to be analyzed in addition to getting the booster that she needed. The vet said that I didn’t have to do that if I didn’t have any reason to believe that she had a stomach worm or whatever, and was upfront with me about what the cost would be if I chose to have the test run.

This place is a nightmare!
I adopted two cats from PAWS. I love PAWS and they gave me an excellent set of medical history. I chose this place because of a recommendation and conscience.
The vet didn’t review the paperwork at all from PAWS, which would have told him of my one cats snaggletooth and previous procedures done at PAWS. I spent most of the visit telling him what tests actually needed to be done and that they were ok on boosters. After that he requested to keep the PAWS paperwork to make copies and I could come back later. When I returned they could not locate it. In fact my pets only medical history now was that one visit. I had access to another copy, but the sheer fact that they would misplace the paperwork is beyond troubling.
If you care at all about your animals take them elsewhere

THE ADVICE THEY GAVE PARALYZED MY DOG.
My roommate contacted them about a injury our dog received. He jumped out the car and was limping. The staff on duty told us we dont have to bring him in, just to monitor him, probly nothing serious. This was thursday evening. By Sat morning his back legs were limp. We took him in to discover he had paralysis and if he was brought in the day of the call it could have been fixed. They said surgery wont help him now, and was rushing us to put him to sleep. He told me my dog had a blatter infection, he is in pain and something that was causing his gums to swell. When I asked his options for life, he said because he doesnt have function of his bowels his stool wont come out now will his pee, so he doesnt have any.
The doctor didnt give us much more than we have to put him to sleep and something set off flags when I found out that the lady that just left, her dog was put to sleep. After wiping my tears, I googled dogs with paralysis and what he was saying was NOT the only option for him. So I called another VET across town while there. They said they cant confirm what the doctor said with out looking at him so we went. As we were leaving the doctor didnt say anything to us and was pissed we were going for a second consultation because we requested a refund for youthenazation until we have explored all options for LIFE.
The other place said that was absolutely the wrong advice and our dog is permanently paralyzed and had we brought him in sooner he could have had a surgery to fix his spine. Additionally they told us he did not have a bladder infection but could develop one in this condition. Additionally the doctor reassured us that our dog is not in pain and has options for life but walking again would not be an option because too much time passed since his injury.
In the end our beloved Buddy had to be put down because the cost of treatment for dogs living with paralysis was more than we could afford.
BASTARDS.

And yes. Part of being a really good Pet Parent
is knowing when they are not well and need a trip
to the Vet.
And. this visit was unexpected to say the least but.
Thank God for Dr. Basran and for the great staff at
Logan Square Animal Hospital!
And. yes. I was pretty worried because my 12
year old Maine Coon Cat Bugonia was really sick.
But. this morning I was able to walk in without an appointment
and did’nt have to wait long before we were seen.
I have actually known Dr. Basran since the 1980’s when I lived
in the Logan Square Area.
And. he is still there and he remembered me. after all these years!
And. Dr. Basran and his staff are kind, compassionate and caring
people who are really good with the animals.:)
And. my cat Bugonia was sick to the tune of almost $ 600.00
and Dr. Basran was so kind to me. and he found a way to
reduce that cost for me.
He will give an estimate and then he will work with
you if need be. which he did for me.:)
So. initially my Bugonia was supposed to have stayed there
overnight but. Thanks to Dr. Basran they helped him in office
and I got to bring him home.:)
Logan Square Animal Hospital is a Caring, Kind, Place.
And. I would’nt let my pets be anywhere else.
A big Thank You to everyone at Logan Square.
I appreciate everything you did for myself and Bugonia.
A well deserved 5 star rating is coming your way.
Grab it. You earned it for sure.:)

How amazing that a vet could be walk-​ins welcome!
I walked in and had both of my dogs vaccinated and was out the door in under 30 minutes… and for a price that truly shocked me (y’know– in a good way).
Everyone working there (I met 3 people) were friendly and helpful. The place is older (it says on their website that they have been there for 25 years) so you definitely see that it’s an older building. I will definitely be returning for non-​last-​minute issues!