Lori’s Designer Shoes

Although Lori’s is billed as a shoe store, I wandered in when I spied clothing racks in the window. (I noticed a lot of JOA and Jack by BB Dakota.) After half an hour or so, I walked out with a short-​sleeved fringed crop top, which will taunt me ’til spring, and an oversized caramel-​colored cardigan on final sale for $ 40.00. And contrary to some of the other reviews, I found the staff perfectly friendly. When the weather gets warmer, I’ll be back for shoes to put spring in my step!

What a gem of a store in Chicago. In a city where you can go to Nordstrom and Bloomingdales to find anything you’d like, it’s nice to have a wide selection of unique shoes. I love to shop local and am so happy to always have a great experience at this location.
Great selection of women’s shoes and a mix of accessories and clothing. Wide selection of price ranges but I always seem to find the most expensive styles!
Will keep coming back!

Just as I remembered great variety and great customer service. Lori’s is still the shoe heaven in Lincoln Park!

I used to come here and literally drool over the selection of shoes, bags and socks/​stockings. Unfortunately, I have state this store is no longer drool worthy. I have spent 3 seperate days over the past 4 months reacquainting myself with the merchandise here and I am disappointed in the selection to say the least. I have had discount offers to utilize here and nada-​zilch-​zip can make me spend to use my discounted offers. Not even frickin socks. Oh well… Bye bye Lori’s!

Good selection of all types of shoes, nice it’s not the typical mall type shoe store. I always seem to find something I love when I go there!

I LOVE LORI’S! I’ve shopped here for over 20 years. Great merchandise, great staff, and great customer service. Why do people feel the need to use Unilocal and other social media sites to bash and complain? What a horrible way to live. Keep on doing what you’re doing Lori’s! You are the SOLE of Chicago!

This place has cute merchandise, but the service is interesting to me. I was told today that I couldn’t have a starbucks coffee while I shopped, they made me put it behind the counter… that’s a first. And I overheard one of the workers tell a woman who just had a baby that she might as well buy fun shoes because now that she has a kid her life will be «devoted to that». Yikes.

Without being too hyper sensitive, let’s just say that I did not get the, «Hello» or «thanks for stopping in» because I did not fit nor look like their «standard» customer. I see why it has been some years since I’ve gone there.

Not sure what the hype is about this store? 90% of the shoes are heinous and the sales people are totally rude. After being in the store for 10 minutes today, a saleswoman came up to me and stated she had to take my shopping bag. «We put all bags behind the counter» and then goes to grab for my bag on her own. If you’re going to have a policy of checking bags then how about you actually do it right when the customers walk in the store? I don’t appreciate her attitude and accusation that I was going to attempt to shoplift. Never have and never will, lady.

My wife loves this place. Each time we fly into Chicago, we make a stop it Lori’s. We’ve even tracked down some shoes at their Northbrook location.

I used to think this place was just OKAY. My mom bought a pair of shoes there a few days ago and realized when she got home THEY gave her the wrong size box. Even if it is their fault they will not give refunds… just store credit. What a giant scam! They never have your shoe size in stock, as each shoe has like 5 – 10 boxes of it underneath… odds are you’re leaving empty handed. That being said, they suggest you have them shipped from another store… umm okay what happens if they don’t fit I ask? Well you’ll have that store credit to pick out something else. ARE YOU KIDDING ME?!
How this store stays in business when Zappos or similar offers the same shoes for at least $ 30 less, with FREE overnight shipping and returns. What a giant joke this store is. Forget this place.

As I looked at the reviews it is clear this store has changed. I visited Loris on Armitage in Jan there was a purse I liked but only in black. i asked about other colors the guy was extremely rude suggesting that I would be lucky to find other colors as the purse is very popular and sells out fast. The shoe stock was sparse. Yesterday I visited again saw the purse in a different color same snotty guy and attitude. I did purchase it.
Loris has outlived its time. It used to be a great place to go with tons of shoes. Lori and her cronies were a hoot. These guys that now rule the roost alienate the shoppers who really want to be helped by women sales associates. Someone suggested these guys are Loris relatives.
The most helpful person was the cashier she made the guy go in back to get me a purse that had not been on display.

I have visited this location a number of times and own about 4 or 5 pairs of shoes from them. I usually buy their shoes on sale because their prices aren’t any different than e-​commerce sites or Nordstrom, and at least with those you have the option to return for a refund.
Anyways, I’ve had decent experiences with sales associates there before, hence the three stars. However, I go in there sometimes with not one person offering to help me. I mean I’ve grabbed shoe boxes from the piles and brought them over to my own area to try them! I think that should alert a sales associate to maybe help me out? When things like this happen, I feel awful giving a place like that my business, so I usually walk out with nothing even if I love the shoes. It would help them out a lot if they were more helpful.
I’m in retail myself so I don’t hold people to a particularly high standard. I understand the job can be stressful and you can be busy and maybe not everyone can be helped as best as they should. However, I think its pretty ridiculous to leave people to completely fend for themselves in a crowded shoe store.
Overall advice– if you can’t find the shoes elsewhere, go visit Lori’s shoes.
PS– The Highland Park location is much more friendly.

Cute jeffry Campbell shoes for 40% off. Great deal. I really don’t understand these reviews talking about rude employees because they were nice and extremely helpful. One man even gave me a walk through of the whole store

You will ALWAYS find something at Lori’s! Awesome shoes, great accessories and even cute clothes now! I love her style so much that I even still shopped from Lori’s when I was living in LA the last 4 years. I am lucky to be back, so I can just stop in whenever! Friendly and helpful staff as well.

I walk down Armitage often and always stop by Lori’s but have never left purchasing shoes — in fact, their prices are not competitive and you are your own sales associate. DSW has better, cheaper prices (on the exact same shoes sold at Lori’s).
Great accessories section though — always find myself buying monogrammed necklaces.

Came here for the first time today and wasn’t that into the shoes but delightfully surprised by their great jewelry collection! Found a lot of unique pieces and a good assortment of stacking rings. Prices range from $ 3 to probably $ 200.
Sales associates were really nice too although I don’t love their return policy. Will
be back!

Once upon a time, not so long ago, Stella McCartney came out with a gorgeous pair of thigh-​high boots I coveted like King Henry VIII wanted a firstborn son. Just one problem: I did not have the resources of the English treasury and unlimited power at my disposal. Enter Lori’s. It turned out Jeffrey Campbell made a reasonably similar knock-​off for that season. In a city the size of Chicago, three stores intended to carry the boots and two weren’t sure when they would come in and ordered exactly one size 10. It’s not like my feet are mutant sized, the likes of an Olympic swimmer or a ski-​jumper here. 10. For 10 million people. Talk about one in a ten million chance.
Lori’s said they would have four pairs and even called me upon arrival, which another well-​known shoe company refused to do despite checking in and their policy for notifying customers. I was a guaranteed sale. Well, day one of arrival, I worked my way down to Lincoln Park from Naperville despite the vast snarl of traffic and braving I-​90/​94 on a weekday evening. I hope that shows my commitment to these boots.
Lo and behold, there they were on the floor amidst the stacks of other glorious thigh-​high and knee-​high boots. I snagged the last size 10 boots and stood over them like some sort of tiger prepared to fight off mammoths, Sherman tanks, hyenas, and chipper yuppie women to defend my purchase. I then set covetous eyes on almost everything else.
You can find your doom here if you’re not careful because the brands range from relatively inexpensive to almost eye-​bleeding designers, and sales or discounts are especially rare. End of season finds are better restricted to their website. I use a buy it or lose it policy but for those of us on a budget, come prepared to stick to it. My visits most often survived temptation but not always; I have a pair of shruggy grey suede boots to show for it that have somehow (!) survived Midwest winters and sadistically salted roads.
For the good, selection is satisfactory and they are spot on for trends and up and coming designers. Not everything is American; they carry a good number of British, French, Canadian, and Italian companies in their lines. Selection is variable based on season and demand, as Chicago women are fierce when it comes to their choices, so you cannot guarantee what you want will be in stock. They supplement their storefront with active online components; check both for prices, as you never know what comes out to be better. Lots of shoe choices in this space and you can easily locate sandals, peep-​toe pumps, and seasonal choices well enough. It’s a leaf from DSW or the other typical shoe-​perstores that makes finding what you’re after a cinch.
For the bad, the setup is pretty cramped. Few places to sit and pull on boots is especially an issue in the winter when customers are bound to be toting purses, scarves, bulky winter coats, and boots they wore in. Teetering in a sock foot pulling on a 4″ heel is not the most elegant creation and I don’t want to crash through one of their display cases either. Parking is also a bear around here if you can’t rely on public transit, and that counts for anyone from the suburbs essentially because all trains only seem to go directly east.
They sell a selection of stockings, knee-​highs, socks, and accessories I give only passing consideration to. I usually try to run out the door before more of my paycheque disappears!

LAST EXPERIENCE WAS AWFUL. Now carry cheaply made shoes with cheap and poorly made leather. Designer inspired made in china shoes and poor fit.
NO return policy. Only exchange. Too bad. Won’t waste my time there.

Great shoe selection. I live in the neighborhood and have walked through a few times, but never try anything on or buy anything because the customer service is so poor. In the past few months, I have gone in on three separate occasions, have found great shoes, and have walked in and out without a «hello» from any of the employees.