Matt Maloney – State Farm Insurance Agent

Matt’s just an all-​around smart guy. Buying insurance is never fun, but at least with Matt it’s easy. No gimmicks, just insurance. I’m very pleased.

I called into the office because I was looking to compare rates on my car insurance. I wasn’t really looking to change policies, but then I spoke with Patrick. He not only told me that I could save money with State Farm, but told me how easy it was to change insurance.
Patrick made the process really simple and made sure I understood what was happening. I’m saving money on my insurance and will definitely be back if I need another kind of insurance!

I recently moved to Illinois and needed auto insurance. I found this State Farm after a little internet research, and I loved my experience here. I was able to get a quote and coverage for both auto and renter’s insurance within a day. I worked with Patrick, who was very responsive and knowledgeable about what discounts I qualified for. He really made this whole process extremely painless.

When I first moved to Chicago, I stumbled upon Matt Maloney’s office somehow and I’m so grateful that was the case. Any time I have had a question or concern, Matt or his staff are available, prompt, knowledgeable and quite fun. They make the business of insurance navigable and some how, enjoyable. I would highly recommend signing up for insurance via Matt and his team. The best customer service I’ve stumbled upon yet!

Matt and his staff are incredibly professional, polite, and most importantly knowledgeable about their insurance policies and coverage. He did not try to up sell me on any unnecessary policies and really individualized my insurance coverage to my needs. Highly recommend.

Based on character alone, Matthew Maloney is definitely worth speaking to if you need insurance.

I like these guys. I had problem, they got back to me in a timely fashion. Problem resolved.

I am very impressed with this agency. Just interacting with Matt has made my decision to go with State Farm for all my coverage needs so much easier! The team is vibrant and and always there to help. Every time I have called the office with questions, Kristina, the office manager has been quick to offer answers and resolve any issues I have. Thank you State Farm Chicago!

Matt Maloney and his team are the most easy-​going, informative, and professional group of insurance professionals I’ve ever interacted with. When I moved to Chicago, and had to get renter’s insurance for the first time, Matt’s team got me a quote in minutes, sent me my information, and made me feel comfortable about the rate I was paying. That was 4 years ago. Since then, Matt has become a great reference for me for my insurance needs and for my real estate business. Matt is well-​liked by all, and there’s reason for that. He takes pride in his work, and wants everyone he meets to feel comfortable about making the decision to work with his agency. When given the opportunity to recommend my clients to an insurance agent for homeowner’s insurance, Matt is the first name I give.

Love this office! Kristina is the woman! No matter what the issue is she gets it handled. And Matt… well let’s just say he knows a lot more about financial planning than I do. Thanks guys!

I’ve been a State Farm customer since I was in college. I’m currently moving and I reached out to Kristina for some help of trying to find a good State Farm agent in my area. She was extremely helpful and extremely knowledgeable about what I needed. I would highly recommend her to anyone because she definitely is someone who is genuine and treats you like you’re the number one customer! Thank you Kristina!

I see I’m not the only one who didn’t get a phone call answered or returned. I wanted to update my policy info. I emailed them. They didn’t respond for rest of the day or the next. I called and no one answered with a vmail saying that the office was closed or they were unable to answer. This was during a business day before noon. I called again in the afternoon, same thing. I left a Vmail. No email response or phonecalls the next day. I emailed how I was upset about not getting responded to. Next day, I received an email apologizing for not getting back to me. My emails and vmails were info about my cc# changed. They didn’t address my issue, just some excuse about new phones and not being able to be contacted. That is bad business. State Farm was a good company. Now it seems that their customer service is becoming like all other companies. Out of touch and lacking service. I left to another company after almost 4 years. If they did it to me, they can do it to everyone. Insurance is a scam industry to sell you something you hope you never use. I think they know it, and take your money and ignore you.

I recently purchased a car and needed to add an auto insurance policy to my existing renter’s insurance policy with Matt. He has been super helpful, extremely responsive, and really great to work with. Not only did I get the best rate with him, but it was also super turnkey and pleasant.

Seems like Matt has solid reviews and convenient location. Unfortunately they don’t answer phones or return messages here.
I called to get a quote for new auto and renters policies since I’m finally switching states and everyone I know raves about their State Farm coverage. I was hoping to click with this place, because close location and evening hours are both thumbs up in my book! I called 5 time in 3 days with no answer. Left a message and no return call. Guess I’ll take my business elsewhere…

Matt and his team are top notch customer focused professionals. The office environment is very welcoming and you’ll feel right at home. These guys are a smart and lively bunch. Call them or stop by.

Another rave for this place and Kati! My fiancé and I recently got bitten by the motorcycle bug and wanted to get bikes and get riding as soon as possible, but didn’t have any insurance coverage having relied primarily on the CTA and bicycles for the last 10+ years. I contacted this State Farm office as we already had renter’s insurance through them and told Kati Barr the situation. She could not have been more helpful or pleasant to work with. She gave me her cell phone and direct email address so I could contact her as soon as we purchased the motorcycles and get our policy started that same day. I should also mention she did this for us on a late Saturday afternoon when any other agent is long gone till Monday. Thanks to Kati going above and beyond there was no wait and we were (legally!) riding that night. I’m so impressed by the «above-​and-​beyond» service they offer.

I contacted StateFarm for a quote for a new policy and Kati Barr helped me from the very beginning to end. She is awesome and has even converted me into becoming a new StateFarm member. She was very helpful and attentive along the way. I have been a GEICO member for over 6 years, but decided to move forward with StateFarm because of Kati’s amazing customer service and competitive rates. She made me feel like I made the best choice in the end with my auto and renters package bundle. I definitely recommend working with this office, even if its just to get a new quote to compare with your current insurance company. You might find yourself very surprised, as I did! Thanks again, Kati!

I had the pleasure of sitting in on a presentation given by Matt Maloney last week. The presentation was entertaining while remaining professional. I have to say, my eyes were opened to the many services Matt and his team can provide. I was so impressed, I scheduled a meeting with Matt. Our discussion was a real education on the advantages of the financial planning aspects of his business. It was an extremely positive experience all the way around and I strongly encourage anyone with questions to reach out to Matt.
Matt’s energy and passion are contagious. He is a true professional that keeps the best interest of his clients in mind at all times. Insurance can be a confusing business and Matt does a fantastic job of walking you through the process. I recommend Matt Maloney to anyone and everyone.

Professional organization with a fun-​loving feel.
Matt makes sure that the people he works with understand the Is-​Does-​Means of insurance for his clients, and does so in a way people can understand and appreciate.
Matt Maloney knows the industry, and wants to know his customers just as much. You can tell Matt has taken great care in hiring the best talent to serve his customers.
It’s evident that service is paramount in his team’s scope. Two of his team members have gone out of their ways to get me the info I needed, when I needed it, after hours.
The branch is a team-​oriented atmosphere that is fun, stylish, and gives off a «come on in and stay a while» feel when you walk in.
I would recommend Matt and his team to any of my friends, clients, and family because I know that he’ll find the best plans with the best fit to insure them, and be available in an agent and friend capacity day-​in and day-​out.

I found Matt and his team of State Farm agents through the State Farm website, and I honestly couldn’t be happier. They were extremely friendly and helpful when I inquired about insurance, and they were even better when my car was smashed in a hit and run.
These guys made the whole claims and fixing process easy and stress free. For anyone who needs insurance. you should go through Matt Maloney and his team. Best decision I ever made.