I swung by this McDonald’s just to grab a shake and had a normal experience. Décor: It’s a McDonald’s and it’s located within Ogilvie Transportation Center’s food court. It’s just a walk-up counter but there are several registers and the menu is prominently displayed right above the employees and is easy to read. Depending on when you catch it there can be a bit of a line but that is to be expected. Bathroom: n/a Staff: The cashier seemed friendly enough and no one else that worked there stuck out to me either positively or negatively. Food: I just had the shake but it was prepared exactly as I requested(no cherry or whipped cream), and in pretty rapid time as well! Value: It’s McDonald’s! I’m really not sure why others bag on this location so much… it’s build for speed, not comfort. However, I will concede that I didn’t get a «full» experience of ordering food so that may be the difference. But I’d return again in the future.
Adam K.
Rating des Ortes: 3 Chicago, IL
Have had good and bad experiences at this Mcdonalds. Sometimes service was quick, other times very slow. Props to the good staff workers. Have to take note of their names next time.
Sam A.
Rating des Ortes: 3 Monument, CO
a MC D near Trump towers and downtown. You will find that a fountain soda is a rarity in the restaurants so McD’s becomes the place to pee and drink!
Lefai K.
Rating des Ortes: 2 Chicago, IL
So I know we are people with standards — but how are we suppose to set them? Should we have preconceived standards based on the situation? I ask this to myself a lot when it comes to things. For example, in America Got’s Talent, should we be more blown away because the person singing is a 5-year old with a «decent» voice because s/he a kid? Should I get offended if a girl comes up to me and says I’m cute… for an asian? Should I grade this McDonald’s with more slack, because well, its a McDonalds, or do I scrutinize it as any restaurant? Anywho, I know its a McDonalds, but should I be «upset» that they messed up my somewhat customized order that a «normal» restaurant can probably get right, but a McDonald’s can very well get wrong? I dunno. But let me just say my health-conscious ass ordered a Southwest grilled chicken, no cheese, sauce on the side, and I end up getting a Southwest CRISPY chicken, with cheese, and plenty on sauce inside. So should I just sweep it under the«What you expect? Its McDonalds» rug, or do I have a legit point? Oh well… its McDonalds xD
Gabriela V.
Rating des Ortes: 2 Chicago, IL
Last weekend I was wandering in downtown Chicago with my friends. We were hungry and didn’t have a lot of money so we choose a place where we could buy and had fun. We went to Mc Donald’s, everybody ordered a Big Mac except me, I ordered a Nuggets Kids Meal. My Nuggets were crude so I went to talk with the person who serves the food and they just changed my Kids Meal without apologizing to me. Not only were they rude, but the place was dirty. I felt angry about the situation because they were impolite with me so I hope they can improve the costumer service and be more careful with the food.
Rod C.
Rating des Ortes: 1 Chicago, IL
Something always seems to be wrong when I come here. Every week I can look forward to the following: Not enough registers open No pop available in the morning Waiting longer than 5 minutes to place and receive an order I used to be a secret shopper for McDonalds and I can tell you for sure this location has low scores across the board per McDonalds standards! From employees unkempt looks, the way that you are greeted and how your order is given to you this place doesn’t follow Ronald McDonald’s standards, more like Crusty the Grinch’s standards! I’m screwed because this McDonalds’s is in my building!
Paul N.
Rating des Ortes: 1 Geneva, IL
Sometimes low prices are not everything. I just had the worst experience at this mc Donald’s location thanks to «Melissa» who totally ignored me while waiting in line. I guess she closed the register but didn’t bother to inform anyone. After about 5 min she asks the person BEHIND me for their order. Unbelievable. There are plenty food choices at this location and I can promise you I will not visit this mc Donald’s again. Is she worked for me, she would be in the back and not dealing with customers.
Victor P.
Rating des Ortes: 1 Chicago, IL
This is THE slowest«fast food» place in Chicago. I work nearby and it’s convenient for breakfast and lunch. The people ther are not the friendliest especially in the morning. Very chaotic and I’m not even sure there is a manger on site. One lady complained they got her order wrong and the kid behind the counter kept arguing with her, with some words being inappropriate. Some of the other employees were laughing at the whole incident. Ended up going to Dunkin Donuts that day. AVOIDAVOIDAVOID!!!