MPink Design

I would absolutely recommend MPink Design to anyone looking to use a design firm for a home re-​model. We used them to gut and re-​model our master bathroom last summer and were so thrilled with the results that we are now working with them once again on a re-​model of our basement.
They carefullly listened to our wish list for the project and designed a space that far exceeded our expectations and achieved it all within our planned budget. They found a contractor for the job that we were very happy with and would look to use again.
This was our first room renovation and they walked us through the process of the design, finding a contractor, obtaining a permit and carefully monitored the contractor’s work throughout the project to make sure the work was completed exactly to the plan.
Working with MPink has inspired my husband and I to want to re-​model more spaces in our house since it was such a great experience.

I would not recommend or do business with this company again. The couple who owns/​runs this business have no idea about customer communication or about setting expectations. Their contracts are one sided and their billing has no detail. They do not communicate costs upfront and conduct unnecessary work. We were on an hourly billing rate and all bills were a constant surprise. The Phases of billing were not adhered to and worst of all the CUSTOMER IS NEVER RIGHT. After paying them every bill in full (over $ 10K), they threatened to put a lean on our house over a few hundred dollar credit request. Who does that? Our request was based on a bill that they sent us for work that was due to mistakes they needed to correct and/​or should have been completed as part of the previous month’s billing. Enough said, do not do business with them!

Our home was nearly destroyed by the great flood of 2008. The Chicago River crept its way into our home like an unwelcome fart. The lone silver lining in all of this was the forced tasking of finally demolishing the faux Wisconsin Northwoods themed basement and starting anew.
Through a stroke of luck, we came upon Mpink Design. They measured, took pictures, ping ponged ideas with us, and presented to us a computerized 3D model of their vision for our basement. We discussed costs, expectations, and time lines. We green lighted the project and they introduced us to a few contractors. The man we chose was the perfect one for the job.
Any issues that arose were quickly turned into opportunities or resolved immediately. Communication was never a problem. This is the second major remodeling project done on our 1940’s home (and we have had several small projects completed as well) so we know professional quality when we see it.