Nevernest Pest Control

I woke up today to hear a bird had gotten into my bathroom vents somehow! I have house guests arriving today so not a good situation! I called Nevernest and they were able to send a team out within about 1 hour. The two guys arrived on time, were very professional and they completed the nest removal, clean out, fogging, and placed a guard to prevent any future issues. They completed the work within 30 minutes! They even managed to work around power lines that were near where the nest was. I would recommend this to anyone! Recommending to all my neighbors.

Just an update… I saw that Thad, the owner had left a note for feedback on his company, so I thought, well, why not. Well, here’s why not. This man talked over me constantly, didn’t really care what I said until halfway through the conversation and then told me that in fact, the stuff they used shouldn’t have ANY tenants in the apartments being treated! He also told me not to worry, that I would not have to deal with the two «techs» who had come previously (there was a scheduled appointment for the next day), and he would send someone new or even come himself. Well, I opened the door, and who should be there, but one of the same guys we’ve been complaining about.
And, to top it all off, apparently, Mr. Thad only hears what he wants to hear. His employee told us that he was made privy to my call of the previous evening, and it seems that Thad is under the impression I am suing him (actually said, «had I needed to go to a hospital I could have sued you and your business) AND that I lied to him and said I was pregnant! (actually said, «I now understand that this stuff should not be used around people with asthma, PREGNANT women or pets»). And gee, if I had said I was pregnant, how would he know I’d lied about it?
So, it is no big mystery to me why his employees are so awful, look at the man that pays their salary. Clueless, uninterested and to me, dangerous.

I would love to say how well these guys did their job, but considering they told our landlord they were here at 3pm, and it’s now 6pm with no show from the exterminator (and our whole building is here waiting for him, so obviously we were here), I have no choice but to give a 1 star review. No call back from their messaging service even though our landlord and everyone in the building has been calling them. Terrible customer service.

They provide regular service to our condo building. We have been happy with the service. Staff is friendly and professional. Prices are reasonable.

Nevernest responded promptly to my issue with bird’s coming in through the attic vents. They were willing to give me a quote over the phone, with an average cost of what similar work ran for them in the past. Two other companies said they’d need to come out, assess the situation, and then have me sign a contract first. ?!
Nevernest was able to work with me and my tenants, as I am a landlord but don’t live in the city. Brian was very helpful, offering advice that would not damage the building but keep the tenants safe.

I have used this company on 2 occasions and both times they were prompt and solved the problem with one visit. Good results

My landlord called this company to come help with the RAT problem in our apartment. They never showed up at the time they were supposed to and did not answer calls. They were supposed to come on a Saturday and the problem was reported on Wednesday so I had to wait until Monday night for them to come. The man that came out was about to leave without even giving me a report of how we were going to get rid of these rats. The rep from Nevernest didn’t get my landlord a correct rundown at all of what was going on with my rat problem. The next day Orkin came out (on time). They accessed the situation and said that Nevernest didn’t even lay the traps correctly, that their traps would not have caught any rats. I wouldn’t waste your time.

I used this company because the previous review was so high. I have a clothing moth infestation which I found in my bedroom closet. The first time I called, they sent out an exterminator, and he sprayed the closet. He did not leave any traps, and I did not know any better or I would have asked for some.
One month later, the moths showed up again, just as bad as the first time. I called again, this time they gave me a discounted rate since the first time didn’t take. Another guy came out, left out a few traps in the living room and bedroom. In the meantime I had removed all clothes from the closet and put them in moth ball filled tubs. The guy sprayed the bedroom again. He didn’t even bother with the rest of the condo.
2 weeks later, and each day the traps are catching more and more moths. I have googled this problem many times… advice online is to remove wool rugs, check ducts, spray baseboards, etc. I am finding that the moths are coming from the living room, not the bedroom! And where they are hiding I have no idea, they only come out in the dark! I was fed up and called another company, these guys don’t seem to be so aggressive. The other company did a thorough investigation, sprayed the whole place, and told me the traps that were left weren’t even opened, the phermones were still contained in their holder and not released! Basically if you want to spend $ 150 on a kid with a can of spray, this is what you’ll get.

I called Nevernest because I wanted to work with a local company instead of one of the bigger chains. I did not know anything about them but decided to take a chance.
I called the office and was able to get someone to come out the following morning for an estimate. I met with Brian and his partner Don and we discussed the work to be done. Carpenter bees are a pain in the ass.
The guys came back the next morning to treat for the carpenter bees and they also installed some stainless steel mesh in the rafters of our back porch to keep the birds out.
Great work, reasonable price, and they showed up when promised and stuck to the price they quoted. You can’t ask for much more than that. Screw you, carpenter bees!