Northern Trust Bank

They are horrible. I used to have a mortgage with them and I am so glad I don’t any more. Every time I called for a question or concern I got the run around and them got interrogated for my personal info. And on top of that always was told we’ll call you back because we can’t answer your questions now. Never again.

Went in to have coins counted. I had a jar that as you put the coins in it counts it for you. I had notice that sometimes it missed counted. Registering a dime a a penny, and dollar coins as quarters. I was fine with that, knowing that what ever amount it was registering I was over.
However when it was counted in the machine it came up short by several dollars. I did not have any pennies in the jar. When I questioned the amount which was lower that the jar had counted, I was told maybe their were bad coins, or it miss counted some coins. huh? I felt I should have been told upfront that the machine is inaccurate. I was unable to get my coins back, because now they are in the machine, Such a fraud. I hope everyone is counting their coins before giving it to them. some one some where is getting over BIG TIME…